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JENN-AIR

®

 COOKING APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished 
with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factory specified parts and 
repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designated service company. This limited 
warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. 
Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service 
under this limited warranty.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS

In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached 
to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components (if applicable to the product) if 
defective in materials or workmanship:

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house 

fuses, or to correct house wiring or plumbing. 

2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage. 

3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary 

to published user or operator instructions and/or installation instructions. 

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with 

electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air. 

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from 

defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase. 

6. Any food loss due to refrigerator or freezer product failures. 

7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the 

home and only in-home service is covered by this warranty. 

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 

9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized 

Jenn-Air servicer is not available. 

10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with 

published installation instructions. 

11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if 

the factory applied serial number has been altered or removed from your major appliance. 

The cost of repair or replacement under these excluded circumstances shall be borne by the customer. 

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO 
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS 
OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER 
RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. 

 

If outside the 50 United States and Canada, contact your authorized Jenn-Air dealer to determine if another warranty applies.

6/09

For additional product information or to view FAQs (Frequently Asked Questions), visit www.jennair.com

If you do not have access to the Internet and you need assistance using your product, you may contact Jenn-Air at the number below.

Have your complete model number ready. You can find your model number and serial number on the label located on the upper or lower front 
facing of the microwave oven opening, behind the door.

For assistance or service, call 1-800-JENNAIR (1-800-536-6247).

If you need further assistance, you can write to Jenn-Air with any questions or concerns at:

Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Please keep this User Guide and model number information for future reference.

Electric element

Touch Pad and microprocessor

Glass ceramic cooktop: if due to thermal breakage

Electronic controls

Magnetron tube

Sealed gas burners

Warranty

Summary of Contents for W10619038A

Page 1: ...afety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert...

Page 2: ...avity Do not overcook food Carefully attend the microwave oven when paper plastic or other combustible materials are placed inside the oven to facilitate cooking Remove wire twist ties from paper or p...

Page 3: ...ow the prompts to turn off or on the programming tones or all tones Filter Reset Reset the filter status after replacing and or cleaning the filters Touch OPTIONS CLOCK to reach the Filter Reset subme...

Page 4: ...d fan are embedded in the wall of the microwave oven cavity behind the metal screen Accessories Convection Rack Use the short convection rack for convection cycles baking or roasting Place cookware di...

Page 5: ...the door touches the frame clean Clean with mild soap water and a soft cloth or sponge or as indicated below Grease filter mild soap and water or dishwasher Door and exterior mild soap and water or gl...

Page 6: ...operly Make sure Control Lock is off Make sure Demo Mode on some models is off Arcing in the microwave oven Check the following Soil buildup Soil buildup on cavity walls microwave inlet cover cooking...

Page 7: ...home service is covered by this warranty 8 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 9 Expenses for travel and transportation for product service if y...

Page 8: ...W10619038A SP PN W10619039A 2013 All rights reserved 11 13 Printed in China...

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