JEM Glaciator X-Stream User Manual Download

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Troubleshooting

ROUBLESHOOTING

Problem

Probable cause(s)

Suggested remedy

No fog output when the
machine is fired using
the Fog or Timer switch

Machine is not ready

Allow time to reheat

Fluid is below min level

Add fluid

Standby switch is OFF

Set Standby to ON

Timer on-period (ton) is
set to 0 seconds

Set ton to at least 1
second

No fog output when
using DMX to fire the
machine

Incorrect DMX address

Check settings

Machine is not ready

Allow time with DMX on

No DMX termination

Fit 120 Ohm resistor

Flu/Lo is displayed on
the Fog display

Fluid level is below
minimum

Add more fluid

Machine is not ready
after 20 minutes heating
time

Standby switch is OFF

Set Standby to ON

Blown fuse on Power
control PCB

Disconnect supply and
replace fuse

Fog disperses too
quickly

Wrong grade of fluid
used for the application

Choose a longer lasting
fluid

Density level too low

Increase density setting
(reduces fan speed)

Fuse blows repeatedly

Electrical malfunction

Refer to service
technician

Summary of Contents for Glaciator X-Stream

Page 1: ...Heavy Fog Glaciator X Stream user manual ...

Page 2: ...44 638 600 2004 Martin Professional A S Denmark All rights reserved No part of this manual may be reproduced in any form or by any means without permission in writing from Martin Professional A S Denmark Printed in United Kingdom P N 35010021 Rev B ...

Page 3: ...nnection for DMX operation 13 DMX control address 15 DMX operation 17 DMX protocol 18 PLC interface 19 Pin allocations 19 Control panel overview 20 Display 20 Control switches 23 Messages 24 General operation 26 Fluid 26 The refrigeration system 28 Starting the Glaciator X Stream 29 Producing timed output 30 Basic service 31 Cleaning 31 Fuse replacement 31 Filter replacement 34 Firmware updates 34...

Page 4: ...h ducting A fluid container with 5L capacity 1 3US Gal is provided for Heavy Fog fluid To allow reliable unattended operation the fluid level is monitored electronically and the device shut down if necessary The fixture can be connected to a remote fluid system for longer running applications All devices come with robust transport handles and heavy duty braked castors A ducting adaptor is availabl...

Page 5: ...e operation not described in this manual to a qualified technician Preventing electric shocks Always ground earth the device electrically Use only a source of AC power that complies with local building and electrical codes and that has both overload and ground fault protection Check the voltage is correct for use with the fixture The voltage setting is printed on the serial label Disconnect the de...

Page 6: ...f the ambient temperature Ta exceeds 40 C 104 F Preventing injuries due to falls Smoke machines can cause condensation to form Floors and surfaces may become slippery and should be checked regularly Preventing breathing problems Always use smoke machines in well ventilated areas over use could affect suffers of astma or other chest conditions Keep the nozzle at least 1 meter 39 inches away from pe...

Page 7: ...troduction 7 PRODUCT OVERVIEW CONDENSER AIR INLET WITH FILTER CONTROL PANEL POWER SWITCH POWER INLET AIR INLET EXTERNAL FLUID INLET DRIP TRAY INTERNAL FLUID COMPARTMENT WITH LOCAL REMOTE SELECTION SWITCH ...

Page 8: ...mation on page 5 and ensure that the fixture is located so that the safety requirements are met AC P OWER The Glaciator X Stream is available in two models 208V 60Hz version 200 220V supplies 230 V 50Hz version 220 245V supplies Warning For protection from dangerous electric shock the device must be grounded earthed The AC mains supply shall have overload and ground fault protection Verify that th...

Page 9: ... run times by using a remote supply that can be up to 100 metres 330 feet away from the machine if a suitable slave pump is used at the reservoir If the reservoir is more than 6 meters away a slave pump will be required The most suitable type of pump is a diaphragm unit similar to FloJet style 2100 which includes a pressure switch To prevent the liquid being forced through the internal pumps the m...

Page 10: ...ation system cools to below 15 at which point the pump ramping system will become inactive and maximum output will be available Low fluid warning on remote supply The local fluid sensor will be disabled when in remote mode but a remote system such as a PLC can shut the machine down by using pin 5 of the interface connector 9 way D type To prevent the fog machine from running dry a fluid sensor can...

Page 11: ...ng the build up of condensation REMOTE CONTROL CONFIGURATIONS The Heavy Fog Glaciator provides three remote control methods PLC interface This connection is an option available to installers who wish to control the machine using the outputs from a standard Programable Logic Controller PLC The interface allows voltage free control signals to switch the Fog Standby Timer and Ice functions The output...

Page 12: ...ides an easy solution for controlling all equipment from one place The interface allows voltage free control signals to switch the Fog Standby Timer and Ice functions The output levels and timer settings must be made using the Glaciator X Stream control panel This interface is further described in DMX 512 setup control on page 13 Integration with the lighting system is possible in most installatio...

Page 13: ... FOR DMX OPERATION This section describes how to connect fixtures to each other or to a DMX control device Recommended cable A reliable data connection begins with the right cable Standard microphone cable cannot transmit DMX data reliably over long runs For best results use cable specifically designed for RS 485 applications Your Martin dealer can supply high quality cable in various lengths Conn...

Page 14: ...ures with opposing polarity on pins 2 and 3 insert a phase reversing cable between the two fixtures 4 Continue connecting fixtures output to input Up to 32 devices may be connected on a serial link 5 Terminate the link by inserting a male termination plug P N 91613017 into the data output of the last fixture A termination plug is simply an XLR connector with a 120 ohm 0 25 W resistor soldered acro...

Page 15: ...h the same address they will receive the same instructions and should behave identically Setting up identical fixtures with the same address is a good tool for troubleshooting unexpected behavior and an easy way to achieve synchronized action Specifying a DMX control address The DMX control address can be set to any channel in the range 1 511 using DIP switches 1 9 1 Select an address for the fixt...

Page 16: ...95 427 459 491 0 0 1 1 0 12 44 76 108 140 172 204 236 268 300 332 364 396 428 460 492 1 0 1 1 0 13 45 77 109 141 173 205 237 269 301 333 365 397 429 461 493 0 1 1 1 0 14 46 78 110 142 174 206 238 270 302 334 366 398 430 462 494 1 1 1 1 0 15 47 79 111 143 175 207 239 271 303 335 367 399 431 463 495 0 0 0 0 1 16 48 80 112 144 176 208 240 272 304 336 368 400 432 464 496 1 0 0 0 1 17 49 81 113 145 177...

Page 17: ...hes the fog out For detailed information refer to DMX protocol below The system implements true proportional control of the fog output rather than the simple switching functions found on other equipment The output levels of FOG and FAN are linked during DMX operation via the Density setting The machine uses a pump ramping technique to allow continuous operation This means that transmitting DMX 100...

Page 18: ...13 100 FOG output level Zero output dead band Proportional output level control from low to high 2 0 32 33 65 66 98 99 255 0 12 13 25 25 38 39 100 Compressor switching and density setting Compressor off Low density fog fast speed fan speed Normal density medium speed fan High density low speed fan ...

Page 19: ... low and need a threshold voltage of 1 5V or less at 2mA to activate the functions The internal circuits of the interface offer very little overload or interference protection meaning that any control device should be located physically close to the machine This will prevent problems due to long cable runs etc The special function pin 5 of the interface connector 9 way D type is now allocated to a...

Page 20: ...to fog and ice DISP LAY Two LED displays are used on the control panel to show status and control information The left display shows all information for the fog generation functions of the machine whilst the right display shows the information for the Ice functions Located below each display are four function keys that can be used to control the display and the settings on the machine The function...

Page 21: ...5 seconds since the last keystroke the display will leave the edit mode and revert to displaying the current status information If the values have not been stored by pressing the enter key these will only apply until the machine is shut down When not in edit mode the display will show information appropriate to the current operating mode The display will alternate between two messages e g Fog and ...

Page 22: ...l Lo Nor Hi The Low Normal High density settings are used to relate the fan speed to the current level of fog output Use Lo density when using ducting to get maximum thrust from the fan and use Hi density to create a very dense effect although with reduced volume The ramping control system may override the density setting if required SuP Sets the supply voltage in the range 200 to 250V Variations ...

Page 23: ...y set using the display system The machine must be ready before fog can be produced Ice Setting this switch to ON will start the refrigeration system To reach pressure equalization there will always be a delay of up to 20 seconds before the compressor starts The temperature in the cooling system will be shown on the right display For best result let the machine cool for at least 30 minutes before ...

Page 24: ...than the usual analogue timers commonly found on fog machines M E S S A G E S Fog Display Fog oFF Displayed when the Standby switch is set to OFF indicating that the machine can not be fired and the heaters are OFF Fog Err Shows that the Standby switch is ON but the heater is not on This is an error condition and should not normally occur Fog Ht Displayed when the heater is running but the machine...

Page 25: ... Displayed when the Standby switch is set to OFF indicating that the machine can not be fired and the fan is OFF dEn nor Shows the current Density setting SuP 220 Shows the current supply voltage setting Ice 24 Shows the current system temperature ...

Page 26: ...t a health hazard when used in this machine and may damage the internal components by clogging the heating element or spitting from the nozzle Warning Do not bypass the fluid sensor this could cause damage to the machine The Glaciator X stream has an on board 5L 1 3 US Gal container that provides approximately 1 5 hours of continuous operation at full output This will vary with the power supply vo...

Page 27: ...g output during the entire operation period When the output level is set to maximum the machine will give maximum output until the heat exchanger has used its energy reserves after approximately 1 minute The pump ramping system will then override the output level setting and reduce the pump speed for the rest of the operation period This ensures that the output will be continuous although at a red...

Page 28: ...nt 2 Fit a new container of fluid into the fluid compartment or refill the empty bottle 3 Remove the container cap if new bottle has been used and screw on the tank adaptor cap 4 Ensure that the tube with fluid filter reaches the bottom of the tank THE REFRIGERATION SYSTEM To cool the smoke down to a fog the machine utilizes a refrigeration system The refrigeration system is switched on and off us...

Page 29: ...can be selected By setting the special function switch 1 s1 to ON down a 6 second run on time for the evaporator fan can be selected Remember that the density setting for ducting is Lo since this gives the greatest fan speed for any given fog output level The evaporator fan may run at other times to assist in the control of the refrigeration system Condenser temperature control The radial blowers ...

Page 30: ...wing for 100 output The ramping system can be overcome by switching the ICE switch to off and then priming the pump When the machine is ready after approximately 8 minutes heat up time fog can be produced The machine should be left for at least another 22 minutes to allow for best results 5 Set the Fog switch to ON to produce continuous output of Heavy Fog The Fog display should show Fog 14 and th...

Page 31: ... to the device that is not covered by the warranty Cleaning the fan and air vents To maintain adequate cooling dust must be cleaned from the fan and air vents periodically Remove dust from the fan and air vents with a soft brush cotton swab vacuum or compressed air FUSE REPLACEMENT The Glaciator X Stream uses six fuses An indication that one of the fuses may have blown is that when power is applie...

Page 32: ... manual Warning Always disconnect the device from AC power before installing the fuse Replacing a fuse 1 Disconnect the fixture from mains power 2 Remove the four access screws from the control panel 3 Lift the control panel off ...

Page 33: ...the same type 6 Replace the device cover and tighten the access screws taking care not to trap any loose wires A Compressor control relay 3 15AT B Condenser fan relay 3 15AT C Local Remote relay 3 15AT D Solid state relay 3 15AT E Power PCB 15AT F External pump signal 1AT G DMX receiver low voltage 2AT A B C D E F G ...

Page 34: ...es for when to check the filter Under Normal conditions clean and dry environment inspect and clean replace the filter every 250 hours Severe conditions dirty and or damp environment inspect and clean replace the filter every 150 hours FIRMWARE UP DATE S The factory installed firmware version is indicated on the serial number label Firmware is installed using a Martin AVR Uploader and a PC To inst...

Page 35: ...Basic service 35 3 Remove the four access screws from the control panel 4 Lift the control panel off 5 Locate the DMX printed circuit board PCB just behind the DMX input and output sockets ...

Page 36: ...tration 7 Connect the uploader to the AVR Upload socket on the control panel and apply power to the fixture See the AVR user manual for more information on performing the upload 8 When the upload is complete disconnect the AVR Uploader replace the device cover and tighten the access screws taking care not to trap any loose wires ...

Page 37: ... DMX address Check settings Machine is not ready Allow time with DMX on No DMX termination Fit 120 Ohm resistor Flu Lo is displayed on the Fog display Fluid level is below minimum Add more fluid Machine is not ready after 20 minutes heating time Standby switch is OFF Set Standby to ON Blown fuse on Power control PCB Disconnect supply and replace fuse Fog disperses too quickly Wrong grade of fluid ...

Page 38: ...hermocouple Fluid system Oscillating piston high pressure fluid pump Low fluid detection by electronic sensor On board fluid capacity 5L 1 3 US gallons Maximum fluid consumption 120mL minute Control panel 2 x LED displays with 4 button keypad Output level control 0 20 0 100 for Fog Timer range Delay time toF 0 90 seconds Run time ton 0 90 seconds Refrigeration unit Compressor with PWM electronic c...

Page 39: ...230V 50Hz single phase 32A supply Maximum input power 4 893kW 230V Maximum current 22 2A Power requirements 208V 60Hz model Input voltage 208V 60Hz single phase 32A supply Input power max 4 325kW 208V Current max 21 9A Accessories XLR termination plug P N 91613017 Filter P N 56210020 Remote control contact your Jem or Martin dealer Ordering information Jem Glaciator X stream 230V 50Hz P N 92210500...

Page 40: ...Martin Professional A S Olof Palmes Allé 18 DK 8200 Aarhus N Denmark Phone 45 87 40 00 00 Internet www martin com ...

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