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8

Maintenance

Performance

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Regular maintenance of the paint or stain finish of the 
frame is essential for the long term performance of all 
the components of your windows. The period between 
maintenance checks will vary depending on the type of 
paint or stain finish and also the local conditions for  
the site.

Make regular checks to ensure that drainage holes, 
channels and spaces are kept clear. Use a soft flexible 
brush or pipe cleaner with care to remove obstructions.

Exterior and interior of frames should be wiped with a 
damp cloth 2-3 times a year.

With modern factory applied paints and stains, a 
recoating cycle is recommended in accordance with  
the conditions of the guarantee. Refer to  
www.jeld-wen.co.uk for more information.

Hinges and other hardware must never be painted, and 
must be kept clean and lightly lubricated at all times. 
Use Vaseline or neutral oil. Keep rivets and moving 
parts lightly lubricated. Lubricate at least once a year, 
in coastal areas and/or places with high pollution, clean 
and lubricate more often.

Glass Units 

Scratches to external glass faces not reported at time 
of delivery and shattering caused by thermal shock 
are not covered under the JELD-WEN product or glass 
guarantees.

Re-Glazing 

In the event of a breakage, glass units must be replaced 
with compatible double or triple glazed units to maintain 
the thermal performance of the building. Please check 
with JELD-WEN for glass unit specification to ensure the 
correct units are provided by your glazing contractor.

Hardware 

Bi-annually all hardware should be regularly cleaned 
using a soft cloth and mild detergent to prevent build up 
of pollutants such as salt etc. In maritime and industrial 
environments the intervals should become shorter in 
some instances weekly cleaning may be required. Harsh 
chemical cleaners and abrasive materials should be 
avoided at all times.

Hinges and other hardware must never be painted, and 
must be kept clean and lightly lubricated at all times. 
Use Vaseline or neutral oil. Keep rivets and moving 
parts lightly lubricated. Lubricate at least once a year, 
in coastal areas and/or places with high pollution, clean 
and lubricate more often.

Make regular checks to ensure that drainage holes, 
channels and spaces are kept clear. Use a soft flexible 
brush or pipe cleaner with care to remove obstructions. 

Leaded lights 

Like any natural lead product exposed to the 
environment lead profile will undergo certain 
‘atmospheric transformation. This is perfectly natural 
and it will eventually settle down to take on the 
traditional weathered lead appearance so admired in 
ancient buildings. When lead first comes into contact 
with moisture (rainwater, condensation etc) it may 
result in temporary discolouration, spotting and even 
the appearance of white powdery deposits (basic lead 
carbonate) which in wet weather can run onto the glass 
(the glass should be cleaned during this process as the 
deposit can become baked on to the glass if left). Again 
this is perfectly natural and the temporary blemishes will 
eventually disappear as the natural patination process 
continues. Harsh marine and industrial environments 
may exacerbate this effect. The powder can be safely 
wiped off from time to time until the natural patination 
process is fully developed. 

The time required to complete this cycle will vary depending 
on the purity of the lead, the location, time of year, 
environment, weather conditions and airborne impurities.

Regular maintenance of the paint or stain finish of the 
frame is essential for the long term performance of all 
the components of your windows. The period between 
maintenance checks will vary depending on the type of 
paint or stain finish and also the local conditions for the 
site. Exterior and interior of frames should be wiped with a 
damp cloth 2-3 times a year. With modern factory applied 
paints and stains, a recoating cycle is recommended in 
accordance with the conditions of the guarantee. 

Refer to 

www.jeld-wen.co.uk

 for more information.

Windows meet the requirements of BS6375: Part 
1:2004 Performance of windows and doors, achieve an 
exposure rating of 2000pa, an air permeability of Class 
4 and meet the requirements of BS6375: Part 2: 1987 
Operation and strength performance.

Windows are available upon request tested to PAS24: 
2012 meeting the requirements of the Secured by 
Design police initiative scheme.

If trickle vents are fitted, please note they are not 
designed to be fully air tight in the closed position.

JWW3203_18708_Stormsure _Fit_instruct_A5.indd   8

JWW3203_18708_Stormsure _Fit_instruct_A5.indd   8

09/02/2021   11:52

09/02/2021   11:52

Summary of Contents for Stormsure

Page 1: ... injury during manual handling and particular precautions are required when working at height The following instructions and recommendations must be followed Failure to do so may affect the guarantee and the long term performance of the window and glazing JWW3203_18708_Stormsure Energy _Fit_instruct_A5 indd 1 JWW3203_18708_Stormsure Energy _Fit_instruct_A5 indd 1 09 02 2021 11 52 09 02 2021 11 52 ...

Page 2: ...04 Installation 05 Hinge Operation 06 Maintenance 08 Performance 08 Guarantees 09 Troubleshooting Guide 11 IMPORTANT Installation of these Windows should be carried out by a minimum of two people Prior to installing the product please ensure you have carefully inspected each package In the unlikely event you discover any damage or defect do not proceed to fit until you have notified JELD WEN 0845 ...

Page 3: ...uld be in no longer than 7 years In more severe locations it is recommended to carry this out more frequently to maintain protection Microporous paint that is either water or solvent oil based can be used Manufacturer s instructions must be followed paying particular attention to temperature at the time of application Cleaning When cleaning the outside or inside of windows fitted with projecting h...

Page 4: ...use and encourage hot humid conditions There should be space for air to circulate around the windows Factory finished and or glazed windows need extra care to avoid damage to the painted surfaces or glass They should be stored vertically to prevent water accumulating on top of the glazing units When being removed from storage windows should be lifted not dragged They should be lifted by the main f...

Page 5: ...evels of air tightness There should be a correctly installed damp proof course around all the openings to prevent moisture moving from the outer construction to the inner construction There should be adequate insulation fitted between the inner and outer construction to reduce heat loss at the window openings The window should be positioned in the opening such that it covers at least 30mm of the i...

Page 6: ...rt the key head into the groove of the locking button and rotate in the direction indicated to unlock 2 Repeat to top and bottom hinge Note If restrictor has been fitted it must be released prior to attempting the easy clean function 3 Safely holding the sash push towards the centre of the opening The sash will slide to its limit on the hinge 4 By closing the sash the hinges return to the fire egr...

Page 7: ...on Gently lift the restrictor arm A to disengage restrictor and push sash open Some top hung sashes will have a restrictor fitted to both sides Side hung operation Gently pull the restrictor arm A towards you and push sash open Hinge Operation cont 6 STORMSURE STORMSURE ENERGY REGENCY FITTING FIXING GUIDELINES JWW3203_18708_Stormsure Energy _Fit_instruct_A5 indd 7 JWW3203_18708_Stormsure Energy _F...

Page 8: ... drainage holes channels and spaces are kept clear Use a soft flexible brush or pipe cleaner with care to remove obstructions Leaded lights Like any natural lead product exposed to the environment lead profile will undergo certain atmospheric transformation This is perfectly natural and it will eventually settle down to take on the traditional weathered lead appearance so admired in ancient buildi...

Page 9: ...oat of paint within three months of purchase and one month if basecoat stained If primed and in particular basecoat stain finishes have deteriorated because of prolonged exposure the surface must be properly prepared and re primed before finishing and a knotting solution should be applied over any visible knots Take care not to paint over any form of weatherstrip as this will adversely affect the ...

Page 10: ...o repairs or alterations to the surrounding buildings have occurred which are detrimental to the joinery performance No failure of the coating has occurred caused by failure of ancillary products or glazing No damage to the coatings has occurred prior to or during installation No damage to the coating has occurred caused by bad maintenance of the building or poor design of the building JWW3203_187...

Page 11: ...b and level Have you fitted the window in too small an opening pinching the frame Has the handle been properly engaged Are you using the correct key How do I adjust the window height width If you have ordered the window too large for the opening a new window should be ordered Taking care to ensure correct dimensions guidance is given within the JELD WEN catalogue Any alteration to the product size...

Page 12: ...Bar Oak Casement SS MF JWW 3203 NOV20 18708 www jeld wen co uk STORMSURE STORMSURE ENERGY REGENCY FITTING FIXING GUIDELINES 04 NOV20 JWW3203_18708_Stormsure Energy _Fit_instruct_A5 indd 12 JWW3203_18708_Stormsure Energy _Fit_instruct_A5 indd 12 09 02 2021 11 52 09 02 2021 11 52 ...

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