JCM Neptune Instruction Manual Download Page 17

17

Servicing via Approved Repairer

What should be completed during a service?

A service is a comprehensive combination of inspection, maintenance and repair or replacement of 

worn, faulty or missing components. The growth and any changes of the occupants needs since the 

original assessment is taken into account when performing the service. This is in contrast to general 

maintenance (opposite), where only straightforward checks, inspections and adjustments take place 

and primary services are planned. 

What happens if a fault is found?

If any faults are found that could prove to be a risk to either the user or the operator then all use of the 

equipment should be ceased immediately until the product has been repaired. 

Who should carry out the service?

It is stressed that only a JCM approved repairer or a person with competent training of a Class 1 

medical device should carry out this work. 

Any modifications must not be carried out without prior agreement of JCM Seating Solutions Ltd. It must 

be understood that unauthorised modifications may pose a risk to users and attendants. Unauthorised 

modifications will also invalidate the warranty.

Any new parts required should be genuine JCM Seating Solutions Ltd. approved parts, fitted to JCM 

specifications.

Frequency of Service

JCM recommend that a service of this product is completed once every 6 months as a minimum. 

However, the frequency of inspection and service must be altered depending upon the severity of use. 

If the system is used in any of the following ways then the use could be said to be fairly heavy and 

constant. Therefore we would recommend the service interval be reduced to once every three months;

• 

Daily for around 8 to 10 hours. 

• 

Weekly for at least 6 days out of 7. 

• 

Monthly for at least 11 months a year.

• 

By an active user or somebody who is very active voluntarily or involuntarily.

• 

By a user who is above 80% of the maximum user weight recommended.

• 

Transported in a moving vehicle twice or more in a day. 

If the usage exceeds the amount highlighted above it is possible that services every six weeks or less 

might be needed. 

How To Book A Service

JCM have specified technicians trained to service our products. If you would like JCM to service your 

chair or for further information please contact us on 01733 405830.

Alternatively, contact the person who issued you with the product.

Summary of Contents for Neptune

Page 1: ...1 Neptune INSTRUCTION MANUAL...

Page 2: ...ained For further information please do not hesitate to contact us all contact details are on the back cover of the manual Thank you for purchasing our product we hope you enjoy your new seating syste...

Page 3: ...tions If you have been supplied the seating system with a JCM base frame please refer to the separate instruction manual relating to the specific base you have All of the upholstery is fitted with pre...

Page 4: ...future To use Turn the lever handle clockwise to tighten or anti clockwise to loosen To use the lever when an obstruction is met Pull the handle of the lever outwards towards you A This disables the f...

Page 5: ...ces them in an open position C LOCKED TURN OPEN A C B To close Turn the plungers a half turn clockwise and they should snap back into a locked position A Lever Use Using Index Plungers Operating Brake...

Page 6: ...ating system and should therefore be checked before issue If at any time it is noted that areas of the users skin remain reddened after being out of the seating system for around 10 minutes urgently c...

Page 7: ...ove the pommel when transferring the user in and out of the seat not required for contoured seats Foot Sandals and Straps Should only be fixed when the user is wearing shoes or boots Tray Do NOT use t...

Page 8: ...offer your child both comfort and support If the childs clothing has been adjusted i e a jumper removed the straps should be re adjusted accordingly Fixing Onto Chair The straps at the top of the har...

Page 9: ...for measuring hip width is from trochanter to trochanter If this is not possible measure from ASIS to ASIS and add a couple of inches The correct belt size for the individual has padding that covers a...

Page 10: ...when an adjustment has been made to the size of the system a stability assessment should be carried out prior to use of the equipment Always ensure that the back is secure and that the levers are tigh...

Page 11: ...ay from the framework Loosen the allen key bolts A by a half turn with a 4mm allen key supplied Move the sacral plate up or down within the adjustment slot Once in place tighten bolts A to secure Pad...

Page 12: ...er B outwards away from the arm While holding the plunger open tilt the arm up or down to achieve the angle required When a suitable position has been acquired lock the arm into place by releasing the...

Page 13: ...ioning of the user Loosen the levers by turning anti clockwise Once loose the head support angle can be manually adjusted to suit the user Tighten the levers to secure in place Adjusting the Headrest...

Page 14: ...ay C B Hip Pad Adjustment Hip Pad Width Un tighten allen key bolt A by a half turn using the 4mm allen key supplied Then slide the hip pad along the hip pad bar B to set at the desired width Re tighte...

Page 15: ...nding transfers etc Footplate Height Length Loosen bolt D by half a turn with a 4mm allen key so you can slide the footplate up and down the leg stem Note For the shortest length raise the footplate u...

Page 16: ...k there are no signs of failure in joints and welds Checktightness securityofallfixings bolts nuts springloadedpegs otherfitments Check for signs of fatigue wears replace parts that show signs of wear...

Page 17: ...endants Unauthorised modifications will also invalidate the warranty Any new parts required should be genuine JCM Seating Solutions Ltd approved parts fitted to JCM specifications Frequency of Service...

Page 18: ...a claim JCM reserve the right to inspect the product and all necessary documentation Only valid for products purchased after 1st April 2006 Applies only to certian products exclusively manufactured by...

Page 19: ...up to date Records on the new user must be updated to maintain traceability Inspection The equipment should have a rigorous inspection prior to the reissue to include the points covered in the six mon...

Page 20: ...b 2011 15 18 Maxwell Road Woodston Industrial Estate Peterborough Cambridgeshire PE2 7HU Tel 01733 405830 Fax 01733 405838 Email enquiries jcmseating co uk 2011 JCM Seating all rights reserved www jcm...

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