Section 8
iVIZION™2 Series Banknote Validator Foundation of Intelligent Validation
Troubleshooting
© 2022, JAPAN CASH MACHINE CO., LTD.
3 2
LED Error and Reject Codes
Identify the causes and solution for these indications from each Table’s list and ensure that the relative
assembles are properly connected and/or harnessed, and that all of the Unit’s Sensors are clean.
LED Error Codes; General
Table 21
LED Error Codes; General
Status LED
Error
Solution
Relative Part/Sensor
Red Flashes
(1)
Cash Box Full
Detected a Cash Box
Full Condition
•
Retrieving the Banknotes from the Cash Box.
•
Check that the relative Part(s) are properly
assembled and/or Harness are connected.
•
Clean and calibrate the relative Sensor(s).
•
Full Sensor
•
CPU Board CN12
•
MGU Board CN1 PT3, LED3
Red Flashes
(2)
Reserved
-
-
Red Flashes
(3)
Sensor Adjust-
ment Error
Abnormal Sensor
adjustment detected
•
Clean and calibrate the Sensors of the
Validator.
•
Validator
Red Flashes
(4)
Speed Error
Abnormal Transport
Speed Adjustment
detected
•
Remove any foreign objects if any.
•
Check that the relative Part(s) are properly
assembled and/or Harness are connected.
•
Feed Motor
•
Transport Encoder Board
CN1
•
MGU Board CN3
Red Flashes
(5)
FRAM Error
(Not calibrated)
The Validator is not
calibrated
•
Clean and calibrate the relative Part(s) and
Sensor(s).
•
Validator
Red Flashes
(6)
Transport Error
The Motor locked
while transporting or
stacking a Banknote
•
Remove any foreign objects if any.
•
Check that the relative Part(s) are properly
assembled and/or Harness are connected.
•
Feed Motor
•
Transport Encoder Board
CN1
•
MGU Board CN3
Red Flashes
(7)
Reject Error
The Motor Locked
while rejecting a
Banknote
•
Remove any foreign objects if any.
•
Check that the relative Part(s) are properly
assembled and/or Harness are connected.
•
Feed Motor
•
Transport Encoder Board
CN1
•
MGU Board CN3
Red Flashes
(8)
Stacker Error
(Pusher Plate
Movement)
The Motor locked
while stacking a
Banknote
•
Remove any foreign objects if any.
•
Check that the relative Part(s) are properly
assembled and/or Harness are connected.
•
Stack Motor
•
Stack Encoder Board CN1
•
MGU Board CN4
Red Flashes
(9)
Pusher Plate
Position Error
Cannot detect the
Position Sensor while
moving the Pusher
Plate
•
Firmly re-seat the Validator or the Cash Box.
•
Remove jammed Banknotes or foreign
objects if any.
•
Check that the relative Part(s) are properly
assembled and/or Harness are connected.
•
Clean and calibrate the relative Sensor(s).
•
Box Home Position Sensor
•
Stack Home Position Sensor
Board LED1, PT1
•
CPU Board CN2
•
Stack Motor
•
Stack Encoder Board CN1
•
MGU Board CN4
Red Flashes
(10)
No Cash Box
The Cash Box is not
seated
•
Firmly re-seat the Validator or the Cash Box.
•
Check that the relative Part(s) are properly
assembled and/or Harness are connected.
•
Clean and calibrate the relative Sensor(s).
•
Cash Box Sensor
•
Validation CPU Board PL4,
PT3, PT4, CN2
•
Control CPU Board CN4
Red Flashes
(11)
Reserved
-
-
NOTE: If the error is not resolved, replace the relative Part(s) and Sensor(s).
Summary of Contents for iVIZION2 Series
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