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6.
Troubleshooting
Your phone displays “Call not allowed” or “No service.”
• When you are in an area with weak signal or poor
reception, you may lose reception. Move to another area
and try again.
• You cannot access some options without a subscription.
Contact your service provider for more details.
You enter a number, but the call is not dialed.
• Ensure that you have pressed the Dial key.
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone
number.
Another caller cannot reach you.
• Ensure that your phone is turned on.
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone
number.
Another caller cannot hear you speaking.
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
