It is important to retain the retailer’s receipt as
proof of purchase. Staple your receipt to this
back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can
be found on the base of the product.
Model no.
Serial no.
All JCB products are individually tested before
leaving the factory. In the unlikely event of any
appliance proving to be faulty within 28 days of
purchase, it should be returned to the place of
purchase for it to be replaced.
If the fault develops after 28 days and within 3
years of original purchase, you should contact
the Helpline number quoting Model number
and Serial number on the product, or write to
JCB at the address shown.
You may be asked to return a copy of proof
of purchase. Subject to the exclusions set out
below, the faulty appliance will then be repaired
or replaced and dispatched usually within 7
working days of receipt.
If you suspect a fault, follow the simple checks
detailed below before retrying the appliance or
calling the helpline.
•
Has the thermostat operated?
Allow 60 minutes for reset.
•
Replace bag.
•
Check the tools / tubes / hose for
blockages.
•
Check the plug is firmly in the socket.
•
Check the socket is working by trying
another appliance.
•
Check the fuse in the plug.
If for any reason this item is replaced during the
3 year guarantee period, the guarantee on the
new item will be calculated from the original
purchase date.
Therefore it is vital to retain your original till
receipt or invoice to indicate the date of initial
purchase.
To qualify for the 3 year guarantee, the
appliance must have been used according to the
instructions supplied.
Exclusions
JCB shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1.
The fault has been caused or is
attributable to accidental use, misuse,
negligent use or used contrary to the
manufacturer’s recommendations or
where the fault has been caused by power
surges or damage caused in transit.
2.
The appliance has been used on a voltage
supply other than that stamped on the
products.
3.
Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4.
Where the appliance has been used for
hire purposes or non domestic use.
5.
JCB are not liable to carry out any type of
servicing work, under the guarantee.
6.
The guarantee excludes consumables such
as bags and filters.
•
This guarantee does not confer any
rights other than those expressly set out
above and does not cover any claims
for consequential loss or damage. This
guarantee is offered as an additional
benefit and does not affect your statutory
rights as a consumer.
VC70072 MUK Rev1 09/10
gUARAnTee
12
This JCB product is intended for household use only.
JCB has a policy of continuous improvement in product
quality and design. The company, therefore, reserves the
right to change the specification of its models at any time.
For electrical products sold within the European
Community. At the end of the electrical product’s useful
life, it should not be disposed of with household waste.
Please recycle where facilities exist. Check with your
Local Authority or retailer for recycling advice in your
country.
JCB is used under license.
