JBL Quantum TWS User Manual Download Page 2

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TABLE OF CONTENTS

INTRODUCTION ........................................................................................................... 1

WHAT’S IN THE BOX ..................................................................................................... 2

PRODUCT OVERVIEW ................................................................................................. 3

Controls on earbuds .....................................................................................................................................3

Controls on charging case ........................................................................................................................4

Controls on 2.4GHz USB wireless dongle ........................................................................................4

GETTING STARTED....................................................................................................... 5

JBL headphones app (for mobile phone only) ............................................................................5

First-time setup (for PC only) ...................................................................................................................5

How to wear ......................................................................................................................................................6

USING YOUR EARBUDS ............................................................................................... 7

First time use .....................................................................................................................................................7

Charging ..............................................................................................................................................................7

Power on & connect via 2.4GHz ............................................................................................................8

Power on & connect via Bluetooth .................................................................................................10

Dual source switching ..............................................................................................................................11

Controls .............................................................................................................................................................12

Additional features .....................................................................................................................................14

Power off ...........................................................................................................................................................16

LED BEHAVIOR ............................................................................................................ 17

CLEANING THE PRODUCT ........................................................................................ 18

PRODUCT SPECIFICATIONS ..................................................................................... 19

TROUBLESHOOTING ................................................................................................. 21

Summary of Contents for Quantum TWS

Page 1: ...TWS OWNER S MANUAL ...

Page 2: ...G STARTED 5 JBL headphones app for mobile phone only 5 First time setup for PC only 5 How to wear 6 USING YOUR EARBUDS 7 First time use 7 Charging 7 Power on connect via 2 4GHz 8 Power on connect via Bluetooth 10 Dual source switching 11 Controls 12 Additional features 14 Power off 16 LED BEHAVIOR 17 CLEANING THE PRODUCT 18 PRODUCT SPECIFICATIONS 19 TROUBLESHOOTING 21 ...

Page 3: ... minutes to read this manual which describes the product and includes step by step instructions to help you to set up and get started Read and understand all the safety instructions before using your product If you have any questions about this product or its operation please contact your retailer or customer service or visit us at www JBLQuantum com ...

Page 4: ... in the box 01 04 02 05 S M L 03 06 01 JBL Quantum TWS earbuds 02 2 4GHz USB wireless dongle USB C 03 Silicone ear tips 04 Charging case 05 USB charging cable USB A to USB C 06 QSG warranty card and safety sheet ...

Page 5: ... 3 PRODUCT OVERVIEW Controls on earbuds L 06 05 02 01 03 04 01 IR sensor wear detection 02 Replaceable silicone ear tip 03 Charging pin 04 LED indicator 05 Microphone 06 Touch control ...

Page 6: ...2 Dongle holder 03 LED indicator 04 Charging pin 05 Charging port Controls on 2 4GHz USB wireless dongle 02 01 01 Pairing button Hold for more than 5 seconds to enter 2 4GHz wireless pairing mode 02 LED indicator Indicates the status of 2 4GHz wireless connection ...

Page 7: ...Windows 10 64 bit only Windows 11 500MB of free hard drive space for installation TIPS Always use the latest version of Windows 10 64 bit or Windows 11 for the most optimal experience on JBL QuantumENGINE JBL QuantumSURROUND available on Windows only Software installation required 1 Connect the earbuds to your PC via 2 4GHz USB wireless connection See Power on connect via 2 4GHz 2 Go to Sound Sett...

Page 8: ...1 03 02 R R 1 Choose a pair of silicone ear tips that best fits your ear size 2 Turn the earbuds in your ears as shown for the best fit and audio performance 3 After Bluetooth connection see Power on connect via Bluetooth open the JBL Headphones app to find the earbuds then follow on screen instructions for calibration ...

Page 9: ...e put the earbuds into the charging case for activation Charging 3 15 It takes around two hours to fully charge your earbuds through the charging case As a fast charging feature a fifteen minute charge powers up your earbuds for three hours of music playback ...

Page 10: ...2 01 USB TYPE C USB TYPE A 1 Plug the 2 4GHz USB wireless dongle into a USB C port on your PC Mac laptop PS5 console or Nintendo Switch controller With a USB C to USB A converter not supplied you can connect the dongle to a USB A port on your PC Mac desktop PS4 PS5 console or Nintendo Switch console 2 Just open the lid of the charging case or take out either or both of the earbuds to power up The ...

Page 11: ...p screen 2 Follow the onscreen instructions to hold the pairing button on the 2 4GHz USB wireless dongle for more than 5 seconds until the LED flashes white quickly 3 Choose UNDERSTOOD to disconnect the earbuds from the app The earbuds start to pair with the dongle After successful connection the LED on the dongle turns solid white and you can hear Dongle connected from the earbuds ...

Page 12: ...rbuds to power up 3 Keep your mobile phone close to the earbuds 4 Tap the popup fast pair notification on your mobile phone After successful connection you can hear BT connected from the earbuds Manual pairing 1 Just open the lid of the charging case or take out either or both of the earbuds to power up 2 Enable Bluetooth on your mobile phone and choose JBL Quantum TWS from the bluetooth device li...

Page 13: ...s quickly and easily L r ON 2 4Ghz 1 Ensure that your earbuds are connected to your mobile phone through Bluetooth and to your PC through 2 4GHz at the same time 2 When you are playing games on your PC with the earbuds if there is an incoming call to your mobile phone the game audio will be interrupted by the ring tone You can double tap the touch area on either earbud to answer hang up the call S...

Page 14: ...P You can hear a prompt tone each time when you switch source successfully Controls NOTES The description of controls in this section is based on default settings of the earbuds Enable advance controls by connecting your JBL Quantum TWS to JBL Headphones App on your mobile phone or JBL QuantumEngine on your PC Enable your voice assistant through JBL headphones app and assign it to your preferred e...

Page 15: ...le Talkthru in 2 4GHz connection double tap the touch area on either earbud in Bluetooth connection double tap the touch area on the left earbud Call controls When there is an incoming call Tap or double tap the touch area on either earbud to answer the call Hold the touch area on either earbud for two seconds to reject the call During a call Double tap the touch area on either earbud to hang up W...

Page 16: ...layback Double tap the touch area on the right earbud to skip to the previous track Triple tap the touch area on the right earbud to skip to the next track Voice assistants Hold the touch area on either earbud for two seconds to trigger the built in voice assistant of your mobile phone such as BIXBY and SIRI etc Tap the touch area on either earbud or hold it for two seconds to exit TIP For detaile...

Page 17: ...he volume of your own voice that you can hear during a call Connecting to a new Bluetooth device L R L R 1 Take out both earbuds from the charging case 2 Tap and then hold the touch area on either earbud for five seconds The earbuds enter Bluetooth pairing mode 3 Repeat the Bluetooth pairing procedures for connection to a new Bluetooth device See Power on connect via Bluetooth ...

Page 18: ...e touch area on either earbud for five seconds The LEDs on both earbuds flash blue twice quickly You can hear Power off from the earbuds To power on again put the earbuds back into the charging case and then open the lid Power off To power off put the earbuds into the charging case and close the lid ...

Page 19: ...ting Solid blue for five seconds BT connected Flashing blue slowly BT not connected LEDs on charging case LED indication Status Meaning 1st LED flashing white for five times Low battery 2nd or 3rd LED solid white for five seconds Charging All three LEDs solid white for five seconds Fully charged ...

Page 20: ...case respectively Then use a dry and soft cotton to rub down the dust and lint 3 Clean the grooves on the cover and at the bottom of the charging case After cleaning make sure the charging case and earbuds are dry before putting the earbuds back into the charging case TIP You are recommended to repeat the operation every few weeks or so to keep your earbuds clean and not affect the charging speed ...

Page 21: ...hrs Music playtime with BT on and ANC off 8 hrs Talk time with BT on and ANC on 4 hrs Talk time with BT on and ANC off 4 2 hrs Music playtime with 2 4GHz on and ANC on 3 5 hrs Music playtime with 2 4GHz on and ANC off 4 hrs Talk time with 2 4GHz on and ANC on 3 5 hrs Talk time with 2 4GHz on and ANC off 4 hrs In condition of using both earbuds only Frequency response 20 Hz 20 kHz Impedance 16 ohm ...

Page 22: ...tion GFSK π 4 QPSK 8DPSK Maximum operation temperature 45 C 2 4GHz Wireless transmitter power 14dBm EIRP 2 4GHz Wireless modulation GFSK π 4 DQPSK 2 4GHz Wireless carrier frequency 2400 MHz 2483 5 MHz NOTE Technical specifications are subject to change without prior notice ...

Page 23: ...or poor sound Make sure you have chosen JBL QuantumTWS as the default device in the game sound settings of your PC Mac or gaming console device Adjust volume on your PC Mac or gaming console device You may experience obvious sound quality degradation when using the earbuds near a USB 3 0 enabled device This is not a malfunction Use an extension USB dock instead to keep the dongle as far from the U...

Page 24: ...the chat sound settings of your PC Mac or gaming console device Make sure the microphone is not muted I can t hear myself when I m talking When using with a PC enable sidetone via to hear yourself clearly over game audio When using with a mobile phone adjust sidetone via the JBL Headphones app see Sidetone No response or malfunction of the earbuds Restore factory settings see Factory reset Put the...

Page 25: ...HP_JBL_Quantum TWS_OM_SOP_EN_V7 ...

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