JBH D09, User Manual

Page: 29 / 44

The following represents the most common questions asked about the Fold Power
Wheelchair D09/ D09B/ D09C/ D09D/ D09E with regard to every day use; check this helpful
guide or the operator’ s manual for more information if you have a question about using
your power wheelchair.
Why is there No Power to
the wheelchair ?
Why is the wheelchair
noisy or vibrating when
turning?
Why can’ t I charge the
battery?
Why can’ t I connect the
controller?
Question Possible causes Answer
Controller system power
is not connected.
Controller system CPU
and joystick are not
connected.
Battery power is too low. 1.
2.
3.
Speed is set too low.
Motor is damaged. 1.
2.
Charger light does not
turn on.
Charger light is always
green.
Charging time is stopped
before full charge is
complete. 1.
2.
3.
Connector pins (male)
on the controller have
become bent and
misaligned with connec-
tor holes (female) on the
CPU connector. 1. Using a small tool,
carefully straighten the
connector pins (male) on
the controller to align
with holes (female) on
the CPU connector. 1.
Connect the battery.
Ensure all connections
between joystick, CPU
and battery are securely
tightened.
Charge the battery. 1.
2.
3.
Replace the charger.
Battery is not connected,
or may need to be
replaced.
Capacity of battery as
decrease over time. This
is normal. 1.
2.
3.
Raise the speed. At low
speeds, the motor may
sound or feel strained.
Replace the motor. 1.
2.
TROUBLE SHOOTING AND MAINTENANCE
27