Jayco 2004 Jay Flight, Owner'S Manual

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INFORMAL DISPUTE RESOLUTION
Jayco and most individuals who purchase RVs manufactured by Jayco agree to resolve any
disputes they may have with one another through binding arbitration, rather than court
proceedings. Each individual who purchases an RV manufactured by Jayco has the option
of signing a document at or near the time of sale that contains the language set forth below.
The consumer’s signature binds Jayco and the consumer to resolve any potential disputes
by binding arbitration. If you have questions regarding this, please contact Jayco or
American Arbitration Association at the numbers below.
INFORMAL DISPUTE RESOLUTION AGREEMENT
I am entitled to receive a copy of this Agreement, and I may review it with my attorney before
signing. I and anyone making claims on my behalf, or through me, shall submit any and all
claims I may have in connection with my recreational vehicle (RV) against any retail dealer,
manufacturer, or supplier of component parts, to binding arbitration under the federal
Arbitration Act, 9 U.S.C. § 1-14, to the extent permissible under federal law. I agree that if I
have a claim relating to my RV, I will allow the dealer and Jayco to inspect it and make
necessary repairs. If my claim is not then satisfied, I will notify Jayco and binding arbitration
proceedings will be held after I have paid an initial fee of $125 to the American Arbitration
Association and I cannot pursue my claim in court or in any administrative proceeding.
Arbitration will be administrated by the America Arbitration Association (AAA), pursuant to its
Commercial Arbitration Rules, unless and until Jayco designates a different administrator, in
which event a notice will be mailed to your last known address. If my claim is less than $10,000,
Jayco will pay the initiation fee and arbitrator’s fees in excess of $125, and the arbitrator shall
not award damages in excess of $10,000. If my claim exceeds that amount or is not specified, I
will pay one-half of the fees and costs in excess of $125. I, the dealer, and Jayco will each pay
their own costs and expenses in connection with the arbitration hearing. The claim will be
heard by a single arbitrator, and will be held thirty (30) days after the claim is filed, unless all
parties agree to a later date. The arbitrator shall be selected from a panel named by the AAA,
pursuant to its rules. The arbitrator shall be permitted only to award actual damages for
financial loss, and shall not award damages for personal injury (or mental anguish, or other
intangible claims), or punitive damages. Statutes of limitation, which would apply to a court
proceeding for my claim, will apply to commencement of arbitration proceedings. If I default on
any obligation to a lender in connection with my RV, my lender may exercise all of its rights
without regard to this agreement. If I file a claim in court without having first complied with this
agreement, I will be required to pay all fees, costs, and expenses, including attorneys’ fees, for
dismissal or referral to arbitration. This agreement will apply to me, my heirs and assigns, and
anyone who purchases or leases my RV from me or operates or occupies it with my permission
or without objection by me. Nothing in this agreement enlarges my rights or gives me any rights
or claims I would not otherwise have. FOR INFORMATION ABOUT HOW TO FILE A CLAIM
OR ABOUT THE ARBITRATION PROGRAM, CALL JAYCO CONSUMER AFFAIRS AT
574-825-0608, OR THE AMERICAN ARBITRATION ASSOCIATION AT 800-778-7879.
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Warranty/Service