Javelin J100i User Manual Download Page 6 | Manualshive

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Introduction

Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.

Printer Features

The following shows the main functional features found on your J360i Printer.

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1 Introduction

Thank you for choosing the Javelin J100i card printer.
This manual guides you to efficient start up and operation of your new card printer.

Printer Features

The following shows the main functional features found on your printer.

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CARD ENTRY / EXIT SLOT

LID OPEN BUTTON

RIBBON CARTRIDGE

CARD AND CLEANING ROLLER
STORAGE AREA

MULTI - FUNCTION
CONTROL BUTTON

LCD DISPLAY
PANEL

CARD CLEANING
CARTRIDGE

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Summary of Contents for J100i

Page 1: ...User s manual J100i NBS Technologies December 2008 Rev B C R ...

Page 2: ...please contact your dealer 2 Open lid Open printer lid by pressing the cover release button on the top of your printer 3 Black printer roller Ensure printer is turned off Remove the small black printer roller from the card cleaning kit and place it between the blue clips behind the card entry slot While pressing the roller down turn power on You will hear a loud click as the roller is secured At t...

Page 3: ...he card entry slot by gently squeezing the two clips 5 Loading ribbon cartridge Peel off protective wrapper by gently pulling on the tape Insert the ribbon cartridge so the gears on the ends of the rollers fit into the appropriate slots Close the printer lid and push down until you hear an audible click 6 Starting to print cards Install the Windows driver on your PC connect the interface cable and...

Page 4: ... and setting driver options Connecting your printer Printing a test card Storing cards and rollers 3 Printing a Card 17 Creating a sample card Printing a sample card 4 Cleaning 19 When to clean how to clean Cleaning the printhead 5 Troubleshooting 22 Print quality issues Ethernet connection and adapter 6 Technical Specifications 28 General Colour printing Bar code Cards Card dimensions Ribbon cart...

Page 5: ...ction Media loading orientation Contact smart card Contactless smart card Appendix C Connecting to a Network 34 Appendix D Accessories Supplies 35 Ribbons Cards Other consumables Accessories Appendix E Warranty Information 37 Printers Printheads Supplies Spare parts Appendix F Technical Support 38 How to return your printer Appendix G Declarations of Conformity 39 5 ...

Page 6: ... your J360i Printer 2 1 Introduction Thank you for choosing the Javelin J100i card printer This manual guides you to efficient start up and operation of your new card printer Printer Features The following shows the main functional features found on your printer 6 CARD ENTRY EXIT SLOT LID OPEN BUTTON RIBBON CARTRIDGE CARD AND CLEANING ROLLER STORAGE AREA MULTI FUNCTION CONTROL BUTTON LCD DISPLAY P...

Page 7: ... the front and a power connector power switch USB port and optional Ethernet connectors indicators at the rear 7 USB PORT POWER SOCKET POWER SWITCH REAR NETWORK STATUS ACTIVITY INDICATOR ETHERNET ADAPTER STATUS INDICATOR ETHERNET RESET BUTTON RECESSED ETHERNET CONNECTOR J100i LCD PANEL CONTROL BUTTON FRONT ...

Page 8: ...NG CLEANING CARD IN EXIT REMOVE LONG CLEANING CARD SINGLE CARD READY PRINT OR EJECT INSERT CARD REMOVE CARD LCD Panel The LCD panel can display the following messages Warnings Printer will still operate CLEAN PRINTER CHECKING RIBBON CLEANING CYCLE CLEANING HEAD CLEANING ROLLERS ENCODING ERROR CLEAN MAG HEAD INVALID MAGNETIC DATA REMOVE RIBBON Errors Printer will not operate CHECK RIBBON OUT OF RIB...

Page 9: ...e printer should never be operated while resting on its side or upside down Electric Shock Caution Limit AC power supplied to the printer to 110 230 volts 60 50 Hertz Limit excess current draw to 16 amps or less using an associated circuit breaker or other such device Never operate the printer in a location where operator computer or printer can get wet Personal injury could result The printer mus...

Page 10: ...shipment If any damage is apparent file a claim with the shipper Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer Make sure the following items are included with your printer Quick start guide and Ribbon cartridge Printer cleaning kit Drivers documentation CD Transformer Power USB cables Card cleaning kit If any items are missing ...

Page 11: ...t let go of the roller and turn power off Preparing the Cartridge Cleaning Roller Located inside the cleaning cartridge is a white adhesive roller which is protected by a wrapper This wrapper must be removed prior to installing the cartridge into the printer 1 Lift the small lid of the cartridge and remove the roller 2 Gently peel off the wrapper and replace roller into the cartridge Avoid touchin...

Page 12: ...lace the printer power switch in the OFF 0 position Electrostatic discharge caution DO NOT TOUCH the printhead or the electronic components on the printhead Discharge of electrostatic charge from the human body or other surfaces can damage the printhead or other electronic components 2 Open printer lid by pressing the cover release button on the top of your printer 3 Peel off protective wrapper by...

Page 13: ...a time into the slot at the front of the printer The card is printed on the top surface and is ejected through the same slot Note Handle the cards only by the edges This figure shows the encoding orientation for contact smart cards and cards with a magnetic stripe If printing is desired on the side of the magnetic stripe the card should be inserted with the stripe on the top surface and to the rig...

Page 14: ... and the Windows printer driver Note If updating the printer driver from a previous version before installing the updated printer driver always update the firmware to the correct version first Then delete the existing version from your PC using the add remove program Installing the print driver To install the printer driver automatically on all operating systems use the Javelin Install Wizard Note...

Page 15: ... label from the back of the printer 3 Ensure that the printer s power switch in the OFF O position 4 Insert the power supply plug into the power socket attach the power cord 120v or 230v to the power supply then plug the power cord in to a grounded electrical socket of the proper voltage and type 5 Attach USB cable to printer and computer Note If your printer has the optional Ethernet interface co...

Page 16: ...wer switch on the back of the printer to the OFF O position 2 While pressing the printer s front panel button switch the printer ON 3 Hold the panel button until the LCD display panel glows blue and you are prompted to insert a card 4 Insert a card into the entry slot and release the panel button 5 A test card will print after a few seconds and exit This is an example of the test card Storing Extr...

Page 17: ...ectly Follow the steps below to print your first card using the TrueColoursTM card printer ribbon cartridge and the Windows printer driver 1 Go to the Microsoft Word Software 2 If the J100i printer was not selected as the default printer go to file select printer and choose Javelin J100i card printer from the printer names list Close the print dialog box 3 Go to file page setup 4 Select the size t...

Page 18: ...e print dialogue box Printer name Javelin J100i card printer Print to file Unchecked Page range All Number of copies 1 Collate Unchecked Print what Document Print All pages in range Pages per sheet 1 page Scale to paper size No scaling 2 Click the OK button 3 Feed in a card and start printing The data download time will vary depending on the complexity of the card design and the processing speed o...

Page 19: ...f these cards will clean and maintain important parts of your printer that cannot be reached including printhead the transport rollers and the magnetic encoder station optional feature When to Clean After approximately 1000 colour cards have been printed the printer LCD will prompt CLEAN PRINTER or when print quality has been degraded How to Clean 1 Leave power on 2 Press and hold the control butt...

Page 20: ...ANING HEAD will display 8 The message CLEANING ROLLERS will display 9 When the cleaning process is done the printer will eject the cleaning card If the card sensor still senses the cleaning card the message REMOVE LONG CLEANING CARD will display 10 After the card is removed the LCD will display READY You may now reload the ribbon and cards and continue printing 20 PRINTER PATH CLEANING CARD ...

Page 21: ...the printhead Permanent damage to the print head will result 1 Place the printer power switch in the OFF 0 position 2 Open printer lid by pressing cover release button and open cover fully to reveal printhead mounted to inside of cover 3 Clean printhead by moving alcohol moistened swab tip side to side across printhead elements Only use moderate force 4 Allow two to three minutes for the printhead...

Page 22: ...ll spots appear on the printed card with a non printed area or a different colour Possible Cause Contamination on the card surface Solutions Check that cards are stored in a dust free environment Use a different supply of cards Possible Cause Cleaning cartridge roller not installed Dust inside the printer and or dirty cleaning roller Solutions Perform a cleaning of the printer ref chapter 5 Check ...

Page 23: ...s Call your Javelin dealer or NBS customer service for printhead replacement information Example 3 Printing shows very pale or inconsistent results Possible Cause Ribbon cartridge have been stored improperly or is damaged Solution Change ribbon cartridge and print again Possible Cause Cards may not meet specifications Solution Use a different supply of cards Possible Cause Contrast and or intensit...

Page 24: ...pecifications Solution Use a different supply of cards Possible Cause Dust or embedded contamination inside the printer and or dirty cleaning roller Solution Clean the printhead Replace cleaning cartridge roller Example 5 No printing on the card Possible Cause Ribbon cartridge may not be installed in the printer Solution Check for ribbon cartridge in the printer Possible Cause Cards may not meet s...

Page 25: ...econds This indicates all the hardware is functioning properly and the Ethernet adapter has detected the presence of the network It does not mean the Ethernet adapter has an IP address or is attached to a printer queue 2 If the LED is rapidly flashing green 9 times sec the Ethernet adapter has not detected the presence of a network cable To solve the problem Verify that the network cable is approp...

Page 26: ...d to the Ethernet adapter device is malfunctioning Turn the printer power off wait 10 seconds then turn the printer back on If the Ethernet adapter still fails the POST the Ethernet adapter has a hardware problem that can be fixed only by replacing or returning the unit Contact technical support for repair or replacement information 5 If the LED is alternately flashing red and green for longer tha...

Page 27: ...shed 3 If the LED is flashing green a 100Base link is established and network activity has been detected 4 If the LED is solid orange a 10Base link is established 5 If the LED is flashing orange a 10Base link was established and network activity has been detected Network activity detected by this LED does not mean the activity is data for the print server The activity is all activity on the networ...

Page 28: ...indows 2000 2003 Server XP and Vista Colour Printing Colour dye sublimation or monochrome thermal transfer printing 300 dpi 11 8 dots mm print resolution Bar Code Code 39 Code 128 B C with without check digit 2 of 5 2 of 5 interleaved UPC A EAN 8 EAN 13 PDF 417 2D bar code and other symbologies can be printed via Windows drivers Cards Types PVC PVC composite Card width length ISO CR 80 ISO 7810 54...

Page 29: ...Card Dimensions ISO standard dimensions ISO standard dimensions for plain card for magnetic stripe card 29 ...

Page 30: ...imensions Width 201mm 7 9 Depth 328mm 12 9 Height 235mm 9 25 Weight 4 5kg 10lbs Electrical 110 240 Volts AC 50 60 Hz auto switching 8MB image memory standard FCC class B CE and NRTL approved Environmental Operating temperature 60 F to 86 F 15 C to 30 C Operating humidity 20 to 65 non condensing Storage temperature 23 F to 158 F 5 C to 70 C Storage humidity 20 to 70 non condensing Ventilation Free ...

Page 31: ...0 7811 standards for magnetic stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use cards which have taped on magnetic stripes The magnetic encoder is a factory installed item with the read write head positioned below the card path available with HICO or LOCO encoding When loading cards with magnetic stripes into the card feeder please ensure that the...

Page 32: ...ield Separator Track Density Valid Characters of characters 1 210 BPI Alphanumeric 79 ASCII 20 95 2 75 BPI Numeric 40 ASCII 48 62 3 210 BPI Numeric 107 ASCII 48 62 Bits per inch Except the character Including Start Stop and LRC characters Also note that these 3 characters are automatically managed by the magnetic encoder according to the ISO standard norms Note Refer to the card printer programmer...

Page 33: ...nder the control of the third party application program no operator action is required Media Loading Orientation Contact smart cards Position the cards with the gold plated smart card contacts at the top surface and nearer the entry slot When designing material to be printed be sure the print will not cover the contact area Contactless smart cards Orientation is not a consideration When designing ...

Page 34: ...the network through the host computer External Print Server Jet Direct A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer Client computers connect to the print server over a network Internal Print Server Similar to an external print server except the print server is integrated into the printer This removes the need for a ...

Page 35: ...dealers can be used in this printer RIBBONS INTELLIGENT JAVELIN TRUECOLOURSTM ENCODED RIBBONS Each cartridge includes a cleaning roller NBS part no 61133511 YMCKOi 200 cards 61133111 Black 1000 cards 61133112 Blue 1000 cards 61133113 White 850 cards 61133114 Red 1000 cards 61133115 Green 1000 cards 61133116 Gold 1000 cards 61133117 Silver 1000 cards Note Y Yellow M Magenta C Cyan K Black O Overlay...

Page 36: ...ite security cards with embedded security star opacity mark 9104523 122 Plain white security cards with lock key colourshift ink image PVC Composite 60 40 30 mil 0 76 mm 9104524 101 Plain white cards 9104524 103 Plain white cards with high coercivity magnetic stripe 9104524 120 Plain white security cards with embedded world globe hologram design OTHER CONSUMABLES 61100909 Printhead J120i J110i J11...

Page 37: ...in the user s manual has caused defects in the thermal printhead for which a warranty claim is made SUPPLIES These are warranted to be free from defect in material and workmanship provided the user has complied with storage handling and usage guidelines established for supplies used with NBS Javelin printers SPARE PARTS All parts maintenance kits options kits and accessories are warranted to be fr...

Page 38: ...CA SURREY GU1 1RU UNITED KINGDOM Tel 1 800 565 9033 or Tel 44 0 1483 563 200 1 952 912 9423 Fax 44 0 1483 511 189 Fax 1 952 912 9439 Email technical support nbstech com Email technical support nbstech com Web www nbstech com HOW TO RETURN YOUR PRINTER If you have purchased your printer from an NBS distributor please first contact them on their return procedures Alternatively contact the appropriat...

Page 39: ...eived including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio...

Page 40: ...uplicated in full or in part by any person without written approval from NBS While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given or implied that the document is error free or that it is accurate with regard to any specification NBS reserves the right to make changes for the purpose of product improvement...

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