en 12
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Disposal
Our electrical and electronic equipment may not be disposed
of with household waste and must be disposed of after use
properly in accordance with WEEE Directive EU: 2012/19/EU; GB
UK(NI): SI 2012 nr. 19 on waste electrical and electronic equipment in
order to ensure that materials are recycled. Collecting waste electrical
equipment separately means environmentally-friendly disposal and is
completely free of charge for the consumer.
Any waste packaging left over with the end consumer must be collected
separately from mixed waste, in accordance with the Directive. Packa-
ging may not be disposed of with household waste, organic waste or in
nature. Packaging material must be separated according to its material
and disposed of in the recycling containers provided and in certain
council recycling bins.
Our batteries are marketed in compliance with the law. The ‘cros-
sed-out waste bin’ indicates that batteries may not be disposed
of with household waste. Batteries included in the product (technical
data). In order to avoid causing harm to the environment or people’s
health, used batteries must be returned for regulated disposal at council
recycling centres or via retail outlets, as is prescribed by law. Batteries
may only be brought for disposal once fully discharged and, in the case
of lithium batteries, with their terminals taped over. The batteries can be
easily removed from our equipment for disposal.
1. Door opener doesn’t work with remote control:
• Is the opener connected to the power supply? If a lamp connected
to the power socket does not turn on, check fuse or circuit breaker.
(Some sockets are enabled via a wall switch).
• Are all door locks disabled? See safety instructions!
• Check if remote control battry is lit.
• If you have two or more remote controls, of which only one works,
check programming of the receiver.
• Is there snow / ice under the door? If yes, the door may be frozen
onto the ground. Remove all obstacles.
• Perhaps the door spring is defective. This must be replaced by a
specialist.
2. Transmission range of the device is too low:
• Is a battery inserted? Put in a new battery.
• Try radio control in the car at another location.
• The transmission range diminishes for metal doors, aluminium or
metal panels.
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Frequently asked questions
3. Door reverses for no apparent reason:
• Is the door blocked by anything? Pull manual release and operate
door by hand. In case of unbalanced or stuck gate, please contact
the service department.
• Re-program operating force.
• Clear ice or snow in the closing area of the door.
• If the door reverses upon reaching the door position ‘Closed’, the limit
switch must be set for this door position.
After completing every
setting, the automatic safety reverse must be checked again:
• An occasional resetting of the end positions is not unusual. In particu-
lar, the weathering can shift the doorway.
4. The garage door opens and closes by itself:
• Delete all remote controls and then re-programme them.
See section 25.
• Is the remote control button jammed in position „ON“?
• Use only original remote controls! The use of third-party products
leads to disturbances.
• The remote control button was pressed accidentally (pocket).
• Cable of the wall switch is damaged (remove for testing purposes).
• An accessory connected to the opener causes the drive (remove for
testing purposes).
5. Door does not close completely:
• Re-programme stretch of way of the opener. Check for alterations in
the mechanical components, e.g. door arms and fittings.
After each new setting of the door position ‘Closed’, the automa-
tic safety reverse should be checked for function.
6. The door opens, but does not close:
• If installed, the photocells should be checked. If the LED at the photo-
cells blink, the alignment should be checked.
• Check remote control or wall switch for function.
7. Operator light doesn’t turn on:
• Open or close door. The light remains switched on for 2.5 minutes.
• Disconnect opener from the mains and connect again. The light
comes on for a few seconds.
• No power.
8. Operator light doesn’t turn off:
• Disconnect the power from the mains supply for a short time and try
again.
• The 2.5 minutes are not yet over.