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JPC 100-WEB
27
10.
Service and maintenance
The device is subjected to various safety
tests prior to outbound delivery. If a device is
opened, the safety tests must be repeated.
A warranty is only assumed for unopened
devices.
10. 1
Remote access via TeamViewer
To access the device via TeamViewer, start
the TeamViewer Host application included in
delivery:
1. Open the system settings.
2. Open the hardware settings with the
Change button in the TCP/IP area.
3. In the Device area, open the Home menu
4. Select the Launcher 3 option.
5. Press the Home button.
6. Open the menu ( ).
7. Open the TeamViewer Host application.
10. 2
Repairs and calibration
Repairs and calibration can only be carried
out by the manufacturer.
10. 3
Front panel foil
The front panel foil can be cleaned with a
soft cloth and standard household cleaning
agents. Acids and acidic agents must not be
used for cleaning.
10. 4
Disposal
Please abide by national regulations! Dispose
of individual parts, as applicable, depending
on their composition and existing coun-
try-specifi c regulations, e.g. as:
• Electronic waste
• Plastics
• Metals
or engage a certifi ed disposal
company to handle scrapping.
10. 5
Service
If questions arise that are not described in
this manual, please contact the manufacturer
directly.
The following information is essential for us
to be able to answer any questions you may
have:
• Device designation (see rating plate)
• Software release (see system display)
• Supply voltage
• An exact error description.
