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                                                    Table of Malfunctions 
Symptom   

LCD  display  or  possible 
cause 

          Solution 

The  fault  LED  is lit,periodic 
beeps 

Overload  in  bypass  or 
inverter mode 

Remove some load,loading 
level  shall  be  less  than  the 
nominal capacity 

Mains our of tolerance 

Check  that  the  input  wiring 
and  input  voltage  are 
normal 

Battery disconnected 

Check  the  battery  breaker 
and the battery wiring 

The  fault  LED  is lit,periodic 
beeps 

UPS fault 

Contact    customer  service 
center 

Battery  discharging  time 
less  than  1/3  of  initial 
discharging time 

Battery exhausted 
Charger fault   

LCD panel has no display 

 

Long  press  ESC  3s,LCD 
replacement 

 
 
If problems still exist, please contact    service hot line at 86-0519-85190886-8117 
and provide the following information: 

  MODEL and SERIAL NO of the UPS; 

  Failure date; 

  Detailed failure description (including LCD malfunction, indicator condition, buzzer 

      information, power and load capacity etc.). 

 

 

 

 

 

 

 

 

 

Summary of Contents for JP9960

Page 1: ...USER S MANUAL JP9960 20 80KVA...

Page 2: ...y followed and this user manual should be kept properly for future reference Do not attempt to operate the UPS until reading through all safety information and operating instructions of this manual ca...

Page 3: ...er extinguisher should be used properly Using liquid fire extinguisher may result in electric shock hazard 8 Storey bearing capacity of machine and batteries should be taken into consideration prior t...

Page 4: ...intenance of accumulator batteries Replacement of accumulator batteries requires a match of same type and model with equal quantity 3 As accumulator batteries may contain potential electric shock and...

Page 5: ...as salts and inflammable gases are present 2 For long term inaction UPS without batteries should be kept in dry environment with temperature ranging from 25 55 Before start up ambient temperature sho...

Page 6: ...space 8 3 3 Installation and wiring connection diagram 10 3 4 Requirements of wiring cables and protect device for JP9960 series UPS 14 3 5 Parallel UPS installation 15 3 6 Procedures of connecting b...

Page 7: ...fied multi industries field such as telecommunications financing transportation government manufacturing and energy sectors Manifold function of JP9960 series products to provide high quality power su...

Page 8: ...used symbols The following symbols will be frequently used in this User Manual as well as in the process of actual application therefore correct identification and understanding of their connotations...

Page 9: ...manual RoHS card and two keys of the door 2 Check whether the UPS is damaged during the process of transportation or not Should any damage be observed or parts be found missing do not start the machin...

Page 10: ...nch NO 19 clockwise until the brake pad revolves to the ground which can prevent the unit from moving 2 For JP9960 60K 80K models remove the iron brackets fixing the UPS with a wrench firstly then mov...

Page 11: ...5 2 2 Exterior figure Exterior figure of JP9960 20K 30K 40K UPS...

Page 12: ...of the UPS including the power on power off status display fault alarm parameter setting etc And all the operations of the UPS can be realized through the LCD panel after installing the UPS It consis...

Page 13: ...intermission warning tone in case of UPS abnormal function LCD display screen 6 Display detailed UPS information Function Keys selecting and opening menu items accessing information and changing syst...

Page 14: ...ent temperature for normal UPS performance should not exceed 50 4 It is suggested that battery pack should work within a temperature range from15 to 25 5 Altitude for normal UPS function should not ex...

Page 15: ...o less than 500mm otherwise the UPS internal temperature will rise dramatically Do not install the UPS under the outtake of an air conditioner otherwise the water may drop into the UPS and thus cause...

Page 16: ...only be carried out by the technical personnel of the company or authorized by the company Do not open the case cover arbitrarily otherwise electric shock may occur JP9960 20K 30K 40K wiring connecti...

Page 17: ...nected 3 Dual power input For dual power input the conducting wire between AC input terminal and bypass input terminal must be removed firstly 1 Ground wire should be connected to the UPS ground termi...

Page 18: ...with 4 wires and the input voltage is within the allowable voltage range refer to Appendix 1 Make sure the input power is the positive phase sequence and battery polarities are correctly connected JP9...

Page 19: ...he allowable voltage range refer to Appendix 1 Make sure the input power is the positive phase sequence and battery polarities are correctly connected 3 Dual power input Customers may choose the dual...

Page 20: ...n be selected at your option Battery pack must be equipped with DC switch and input fuse and overload and line voltage should also be taken into consideration for wire diameter selection Please refer...

Page 21: ...wire signifies the positive polarity and black wire the negative while blue wire the neutral 4 There should be the same length of the battery wires positive negative and N of being no more than 40m 3...

Page 22: ...e requirements for that of single unit Each UPS input output should be connected to the same input patch board from which wires are distributed for load as illustrated in following figure Remark 1 Com...

Page 23: ...17 JP996060K 80K UPS...

Page 24: ...ry socket 2 Turn off the battery breaker 3 Remove the panel on the terminal bay and connect N and wires from UPS terminal bay to N and of the battery box make sure the battery polarities are correctly...

Page 25: ...ose on the output of the battery bank 3 Switch on input breaker Line input breaker Main bypass input breaker Main line input breaker for 60K 80K standard models on the UPS and fans start to rotate for...

Page 26: ...ESC to access or automatically 4 Press to obtain the below information access within 1min with no button being pressed 5 Press again to obtain the below 6 Press again to obtain the below information i...

Page 27: ...obtain the below information information Remark when malfunction occurs x will appear at the lower right corner of the picture while when warning occurs will appear at the same position as illustrated...

Page 28: ...22 4 Start up action press ESC to exit the above picture 1 Switch on picture 2 Press ENTER 3 Select Yes Confirm to switch on 4 Normal Switch on The machine...

Page 29: ...23 5 Battery power supply switch off the input breaker 5 switch off action press ESC to exit above picture 1 Switch off picture 2 If it is single machine mode the following will appear...

Page 30: ...ar 5 Select Yes Confirm to switch off the machine Remark If you intend to switch off only one set of UPS among the parallel machine system select single machine switch off if switch off is intended fo...

Page 31: ...picture 3 Press Enter on SERVICE HTLINE picture 7 Setting action press ESC to exit the above picture You are able to access Setting picture by using user combination default 1234 subject to personal m...

Page 32: ...g similar to switch on picture with AC supply DC switch on and off are available by Following instructions appearing in the pictures Firstly activate DC switch on function set under the bypass mode Ma...

Page 33: ...operation the customer service engineers will change the stand alone mode into the parallel mode through the LCD display panel Then connect the parallel lines of UPS and switch on the UPS input in seq...

Page 34: ...ode Turn off when turn off is conducted under INV mode all UPS will simultaneously turn off inverter and then transfer to the bypass mode if turn off the UPS one by one all UPS will simultaneously tra...

Page 35: ...supervising management on UPS by accessing Internet Intelligent slot adapter card is divided into long card and short card JP9960 Series requires the latter 2 Expanded slot only applicable for 20KS 30...

Page 36: ...diagram 7 Standard RS485 Interface capable of UPS supervising management when parallel machine providing complete control over UPS power supply See Appendix for RS485 port Pin definition 8 SERVICE Int...

Page 37: ...31 EPO external wiring diagram RS485 PORT RS232 PORT Pin Description I O 3 RXDA Input 4 RXDB Input 5 TXDB Output 6 TXDA Output Pin Description I O 2 TXD Output 3 RXD Input 5 GND Output...

Page 38: ...to battery replacement switch off UPS and remove it from AC B Take off metallic articles such as rings and watches C Use screw drivers equipped with insulated handles and do not place tools or other m...

Page 39: ...nd the battery wiring The fault LED is lit periodic beeps UPS fault Contact customer service center Battery discharging time less than 1 3 of initial discharging time Battery exhausted Charger fault L...

Page 40: ...ions Remark 1 JP9960 20K 40K 0 99 at 50 load JP9960 60 80 0 99 at 100 load 2 15 default 20 15 regulate 3 ECO mode is supported by JP9960 20K 40K only in single machine mode ECO mode is supported by JP...

Page 41: ...e beep every 4sec Overload One flashing every 1 sec One beep every 1 sec 3 Line mode Normal None Fault One flashing every 4sec One beep every 4sec Overload One flashing every 1 sec One beep every 1 se...

Page 42: ...one of these 1 EPO active 13 Battery over temperature 2 Line loss 14 Fan over restrict 3 Neutral loss 15 BUS capacitor over restrict 4 Line phase error 16 Fan failure 5 Bypass loss 17 Fan disconnecte...

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