J-200
15.0 Troubleshooting Procedures
In the event your Jacuzzi spa is not working the way it should, please
first review all the installation and operating instructions in this manual
and check the message on the panel display. If you are still not satisfied
it is working properly, please follow the appropriate troubleshooting
instructions below.
Note:
If any of the supply cords to the accessories are damaged,
they must be replaced by authorized service personnel. Contact your
authorized Jacuzzi dealer or qualified service technician.
Always insist
on genuine Jacuzzi replacement parts.
15.1 None of the Components Operate (e.g. Pump, Light)
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Contact your authorized Jacuzzi dealer or qualified service
technician.
15.2 Pump Does Not Operate But Light Does
Press the JETS 1 button:
1. If no water movement is detected, make sure power is going to
the spa and check the water level. If it does not solve the problem,
contact your authorized Jacuzzi dealer or qualified service
technician.
2. The main jets pump 1 operates but no water flows to jets. Check the
following:
• Jets may all be closed in spa. Verify all jets are in the open “on”
position (Sec. 10.5, page 27).
• Pump may not be properly primed. This can happen after the spa is
drained and refilled. Press the JETS 1 button on the control panel
several times, never leaving the motor running for more than 5 to 10
seconds at a time. Turn power off and let the air out of spa plumbing
system by removing the filter cartridge (Sec. 12.1, page 37). Make
certain you reinstall the filter cartridge before turning on spa power
and restarting the jets pump 1.
15.3
Poor Jet Action
1. Make sure jets are in the full open “on” position (page 27).
2. Press the JETS 1 button to make certain pump #1 is on.
3. Open all air controls to their full on position (counterclockwise).
4. Check for dirty filter. Clean, if necessary (Section 12.1, page 37).
15.4 Water is Too Hot
Reduce thermostat setting.
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