ENGLISH
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Jacuzzi Whirlpool Bath DE99000A 3/06
General Whirlpool Bath Troubleshooting Guide
PROBABLE CAUSES
PROBLEM
REMEDY
Pump/Motor does not start.
Pump/Motor operates but no fully
adjustable jets are functioning.
Pump/Motor operates but air is not
injected into water.
Pump/motor does not shutoff.
Water leakage from pump unions.
Pump/motor shuts off by itself or with
wall timer, before set time elapses.
No power to pump/motor.
Pump/motor not plugged in.
Pump/motor faulty.
Electronic Control Panel and/or
Control Box defective.
Jets are closed.
Suction cover may be clogged.
Air valves closed.
Electronic Control Panel and/or
Control Box defective.
Electronic Control Panel and/or
Control Box defective.
If a wall timer is used, the timer is
defective
Overtightened, O-ring may be
pinched or improperly seated, under
tightened.
Motor thermal protection has deacti-
vated pump/motor due to overheat-
ing. (Supply voltage low.)
GFCI tripped.
Inadequate supply wiring.
Reset GFCI.
Insert plug fully into outlet.
Replace pump/motor assembly.
Electronic Control Panel/Control Box
wiring disconnected. Check all wiring
and ensure all devices are properly
connected.
Replace Control Panel and/or Control
Box.
Open jets by rotate counterclockwise.
With motor turned off, remove safety
cover and remove any debris.
Re-
place suction cover before operat-
ing.
Check all wiring and ensure all devices
are properly connected. Replace air
valve(s).
Electronic Control Panel/Control Box
wiring disconnected. Check all wiring
and ensure all devices are properly
connected.
Replace Control Panel and/or Control
Box.
Check all wiring and ensure all devices
are properly connected. Replace
Control Panel and/or Control Box.
Replace timer.
Untighten unions check and reseat O-
ring. Lightly coat the O-Rings with
baby-oil or mineral oil. If O-ring has
been pinched out of shape, replace
(refer to number below). When
tightening union nuts,
hand tighten
only
.
Let motor cool; thermal protection will
reset. Check for proper ventilation.
(Check supply voltage.)
Reset GFCI. If it continues to trip do
not use this unit. Disconnect the unit
and have the problem corrected by a
licensed electrician before using.
Consult a licensed electrician to correct
wiring to unit.
NOTE: If unit is within the warranty period, contact Jacuzzi Whirlpool Bath Service Support
at 1 - (800) 288-4002 with bath's serial
number before work is started. The Serial Number is located on the Specification/Serial Number Plate. See page 24.
