CAUTION: Do not break seal on the System Control Module door. Opening door voids warranty. This equipment
requires qualified service personnel for proper repair. Contact your Jacuzzi Whirlpool Bath dealer for service.
PROBLEM
REMEDY
* Note: The skills and tools necessary for the safe repair of this spa require the services of qualified service personnel.
Contact your Jacuzzi Whirlpool Bath dealer.
PROBABLE CAUSE
A. Heater mode not selected.
B. No power to heater.
C. Thermostat set lower
than water temperature.
D. High temperature safety
switches tripped.
E. Abnormally low water flow.
F. Heater relay not operating.
G. Heater element failure.
A. Inaccurate thermometer
used.
B. See category #1 above.
A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering time.
E. Improper maintenance.
F. High contents solids in
water.
A. Leak in suction line,
discharge line, or
connections.
B. No spa cover;high
thermostat setting.
A. Normal operation in
FILTER mode.
B. Plugged strainers.
C. Dirty filter.
D. Suction of discharge line
partially plugged.
E. Pump running at subnormal
Speed.
F. Worn or damaged pump
seal.
G. Malfunctioning safety
suction valve.
A. Unit not plugged in.
B. Selector switch in OFF.
C. House circuit breaker
tripped, no power to system.
A. Select HEATER/FILTER mode.
B. Check house circuit breaker and
GFCI.
C. Turn to desired temperature.
D. Reset button on heater after
water has cooled; see *Note if
switch continues to trip.
E. *
F. *
G. *
A. Use medical (clinical)
thermometer to verify
temperature.
B. See category #1 above.
A. Clean strainer and skimmer basket.
B. Clean or replace.
C. See "Chemistry" section.
D. Run filter.
E. See "Maintenance" section.
F. Use clarifier or drain and refill
spa.
A. Repair leak.
B. Use optional rigid spa cover; lower
thermostat setting.
A. Select JETS mode for maximum
flow.
B. Fill to water level indicator mark
on skimmer/filter frame.
C. Clean or replace.
D. *
E. *
F. *
G. *
A. Plug unit in.
B. Select other function.
C. Reset circuit breaker.
1. Heater not functioning.
2. Water not reaching set
temperature.
3. Water not clean.
4. Abnormal water usage.
5. Low water flow from jets.
6. No water flow from jets.
14
TROUBLESHOOTING GUIDE
