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Troubleshooting

 

 

 

Before Calling for Service

 

 

If  the  unit  appears  to  be  malfunctioning,  read  through  the  OPERATION  section  of  this  manual 

first. If the problem persists, check the Troubleshooting Guide below and on the following page. 

The problem could be something very simple that can be solved without a service call. 

 

 
 

Troubleshooting Guide

 

 

 

Problem

 

Possible Cause

 

Probable Correction

 

 
 
 
 

 

The machine 
doesn’t operate. 

The icemaker is unplugged. 

Plug the ice maker in. 

 

 

The fuse is blown. 

Replace fuse – if this happens, call 

for service to check for a short 

circuit in the ice maker. 

The Power switch is set at 

OFF. 

Turn the Power switch to ON. 

The ice storage bin is full of 

ice. 

Remove some ice, making sure the 

ice-full probe is free of ice. 

 

The water doesn't 
feed in after the 
machine starts. 

The water supply tap is 

turned off. 

Turn on the water supply tap. 

The water  supply  line  is  not 

properly connected. 

Reconnect the water supply line. 

 
 
 

Machine  makes  ice, 
but  ice  storage  bin 
does not fill up with 
ice. 

Condenser may be dirty. 

Clean the condenser. 

The air flow to the ice maker 

may be obstructed. 

Check the installation. 

The  ambient  temperature  and 

water  temperature  are   high, 

or machine is near some heat 

source. 

 

 

Check the installation. 

 

 
 
 

Water is leaking 
from the unit. 

A few water drops fall to the 

floor when you open the 

door to take out ice from 

storage bin. 

Normal condensation on the door or 

some water together with ice. Take 

care when you take out ice. 

Water supply connection 

leaking. 

Tighten fitting. See  “Connecting the 

Water Line”. 

 

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Summary of Contents for AZ-20A

Page 1: ...Automatic Outdoor Ice Maker User s Manual Be sure unit is standing upright 24 hours prior to plug in Model AZ 20A...

Page 2: ...Installation Types 15 OPERATION 16 19 Final Checklist before Operation 16 Operating Method 16 17 How the Machine Makes Ice 17 How the Machine Uses the Water 18 Normal Sounds 19 Preparing the Ice Maker...

Page 3: ...e product damage serious personal injury or death CAUTION means that failure to heed this safety statement may result in minor or moderate personal injury or property or equipment damage All safety me...

Page 4: ...the power cord Always grip the plug firmly and pull straight out from the outlet Never clean ice maker parts with flammable fluids Do not store or use gasoline or other flammable vapors and liquids i...

Page 5: ...r leaks after connection Although the unit has been tested at the factory due to long term transit and storage the first batch of cubes must be discarded Remove the packing materials and clean the ice...

Page 6: ...r unplug your ice maker by pulling on the power cord Always grip the plug firmly and pull straight out from the outlet Repair or replace immediately all power cords that have become frayed or otherwis...

Page 7: ...This user s manual is intended as a resource for persons installing using and servicing model AZ 20A It contains valuable information on s afety and maintenance Jackson Grills strongly recommends that...

Page 8: ...Component Locations 7...

Page 9: ...or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers Wipe with warm water and dry Do not use sharp instruments rubbing alcohol...

Page 10: ...roper operation Normal operating ambient temperature should be between 45 F 7 C to 110 F 43 C Normal operating water temperature should be between 41 F 5 C and 90 F 32 C Operation of the ice maker for...

Page 11: ...idual electrical outlet It is recommended that a separate circuit serving only your ice maker be provided Use receptacles that cannot be turned off by a switch or pull chain The fuse or circuit breake...

Page 12: ...ith the exception of tipping the unit to the left now to screw in the other two casters The casters are now installed The unit should be level If the floor conditions do not allow the unit to sit leve...

Page 13: ...l it in a cabinet or directly on the floor you must adjust the legs to level the ice maker Reversing the Door Swing TOOLS NEEDED Flat screwdriver Phillips screwdriver IMPORTANT Before you begin unplug...

Page 14: ...ginal screw holes Water Supply The water supply should be ready at the point of installation The water supply pressure should be a minimum of 15 psig with a static pressure not more than 80 psig A wal...

Page 15: ...s outlined below Connecting the drain line NOTE If there is a drain line near the ice maker or the ice maker will be used as an outdoor unit the best choice is to drain water to the drain line through...

Page 16: ...round the ice maker is respected This installation has the same requirements as a mobile installation Built in Installation If this method of installation is chosen it will still be necessary to allow...

Page 17: ...checked to ensure a minimum of 15 psig with a static pressure not to exceed 80 psig 7 Is there a clearance of at least 2 5 at the rear and 1 at the top and 1 5 at the sides for proper air circulation...

Page 18: ...Except to take ice from the unit keep the door closed to reduce ice melting and insure proper ice formation How the Machine Makes Ice Turn the Power switch to the ON position The Power indicator ligh...

Page 19: ...f water that does not contain mineral impurities will freeze and stick to the ice cube molds The water containing impurities falls back into the water trough During the ice making process fresh water...

Page 20: ...storage bin Preparing the Ice Maker for Long Storage If the ice maker will not be used for a long time or is to be moved to another place it will be necessary to drain the system of water 1 Shut off...

Page 21: ...y slip off and plug up the drain What parts should be kept clean There are 5 things to keep clean 1 The exterior 2 The interior 3 The condenser 4 Water distribution tube 5 The ice making system Before...

Page 22: ...ed regularly Wash it just like any other food container DO NOT use solvent based cleaning agents or abrasives on the interior These cleaners may transmit taste to the ice cubes and damage or discolor...

Page 23: ...e the distribution tube 6 Reconnect the water supply Ice Making System Cleaning Minerals that are removed from water during the freezing cycle will eventually form a h ard scaly deposit in the water s...

Page 24: ...ce machine cleaner contains acids DO NOT use or mix with any other solvent based cleaner products Use rubber gloves to protect hands Carefully read the material safety instructions on the container of...

Page 25: ...vation stage automatically It starts making ice again once the cubes are removed 3 The fan motor responds to the ambient temperature If it is cold the motor will stop working to keep the cooling syste...

Page 26: ...ice Remove some ice making sure the ice full probe is free of ice The water doesn t feed in after the machine starts The water supply tap is turned off Turn on the water supply tap The water supply l...

Page 27: ...Cut off the electricity let the ice maker stop working until the temperature returns to within the stated range The ice storage bin is full of ice Remove some ice be sure ice full probe is free of ic...

Page 28: ...t be proven to the satisfaction of Jackson Grills to have been caused by defects in workmanship or material Jackson Grills may request that defective parts be returned for inspection at the owner s ex...

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