Jabra Evolve2 65 Page 30 User Manual Download

Page: 30 / 31

ENGLISH

9. Support

9.1 FAQ

View the FAQs on Jabra.com/help/evolve2-65

9.2 How to care for your headset

• Always store the headset in the supplied

case.

• To prevent the depletion of the battery

lifetime or capacity, avoid storing the headset
in hot or cold environments, such as a closed
car in summer, or in winter conditions.

• It is recommended to keep the headset

between -20°C and 55°C (-4°F and 131°F).

• Do not store the headset for extended

periods of time without recharging them
(max. three months).

Summary of Contents for Evolve2 65

Page 1: ...User manual EVOLVE2 65 ...

Page 2: ...ark of GN Audio A S The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by GN Audio A S is under license Declaration of Conformity can be found on www jabra com doc Made in China MODEL HSC110W ...

Page 3: ...torage 4 How to charge 11 4 1 Charge using the charging stand optional accessory 4 2 Charge using USB charging cable 4 3 Sleep mode 5 What the LEDS means 15 6 How to connect 16 6 1 Connect to computer 6 2 Pair with a smartphone 7 How to use 18 7 1 Power on off 7 2 Calls music 7 3 Busylight s 7 4 Mute unmute using the microphone boom arm 7 5 Answer call using the microphone boom arm ...

Page 4: ...ant 7 7 Multiuse 7 8 Multiple call handling 7 9 Voice guidance 7 10 Sidetone 7 11 How to reset 8 Software and firmware 28 8 1 Jabra Sound 8 2 Jabra Direct 8 3 Update firmware 9 Support 30 9 1 FAQ 9 2 How to care for your headset ...

Page 5: ...ures Comfortable noise isolating design 3 microphone call technology Up to 37 hours wireless battery life 40mm speakers for exceptional music Up to 30m 100ft wireless range with significantly enhanced coverage and fewer dropouts Works with all leading UC platforms Microsoft Teams certified variants available ...

Page 6: ...e Busylight Status LED Power On Off Bluetooth Pair hold 1 sec LED status Volume down Previous track hold 1 sec Play pause music Answer end call Open Microsoft Teams notification Volume up Next track hold 1 sec USB C charging approx 2 5 hours to charge Requires Microsoft Teams headset variant ...

Page 7: ...2 1 Included accessories Jabra Link 380 USB C Bluetooth adapter Jabra Link 380 USB A Bluetooth adapter USB A to USB C charging cable Carry case 2 2 Optional accessories Charging Stand Charging Stand Ear cushions ...

Page 8: ...8 ENGLISH 3 How to wear 3 1 Wearing styles Mono variant Stereo variant R L ...

Page 9: ...set Adjust the headband so that the headset fit your head comfortably Stereo variant Mono variant Adjust the headband so that the headset fit your head comfortably When using the microphone it should be positioned close to your mouth ...

Page 10: ...10 ENGLISH 3 3 Fold flat for storage The earcups can be folded flat for easy storage ...

Page 11: ...arging stand or via a USB charging cable plugged directly into the headset It takes approx 2 hours and 20 minutes to fully charge When fully charged the battery life is up to 37 hours If out of battery charging the headset for 15 minutes will give up to 8 hours of battery life ...

Page 12: ...ccessory Connect the charging stand to a powered USB port on your computer using the supplied USB charging cable and then dock the headset in the charging stand Alternatively the charging stand can be plugged into any powered USB power supply Powered USB port ...

Page 13: ... USB charging cable into the USB C charging port on the right earcup and any available USB port on your computer It is recommended to charge the headset using the supplied Jabra charging cable however it is possible to use a compatible charger Right earcup ...

Page 14: ...conserve battery To exit sleep mode simply press any button The length of time before the headset enter sleep mode can be adjusted using the Jabra Sound app on your smartphone or Jabra Direct on your computer After 24 hours of sleep mode the headset will power down completely To power the headset on slide the On Off switch to Off and then On ...

Page 15: ... LED Mute Plugged into computer and signed into Microsoft Teams slow flash Headset is trying to connect to Microsoft Teams Will time out after 10 seconds fast flash Microsoft Teams notification Bluetooth connection Incoming call Active call Streaming music media LED Power on Battery full Battery medium Battery low Battery critically low Pairing mode Resetting Firmware updating requires Microsoft T...

Page 16: ...the Jabra Link 380 are pre paired and ready for use out of the box The Bluetooth range is up to 30 meters or 100 feet To hear music in the headset you may need to select the Jabra Link 380 as the playback device in your operating system s audio settings To manually pair the Jabra Evolve2 65 with the Jabra Link 380 download and use Jabra Direct ...

Page 17: ... the On Off switch to the Bluetooth position and hold it there until the LED flashes blue and you hear an announcement in the headset 2 Go to the Bluetooth menu on your smartphone and select the Jabra Evolve2 65 from the list of available devices ...

Page 18: ...soft Teams headset variant Volume up button Voice button Volume down button Play Pause button Multi function button Microsoft Teams button On Off switch 7 1 Power on off Slide the On Off switch to the On or Off position to power the headset on or off ...

Page 19: ...e press the Multi function button Bring Microsoft Teams to foreground on computer Press the Microsoft Teams button when signed into Microsoft Teams Join active Microsoft Teams meeting Press the Microsoft Teams button when signed into Microsoft Teams View Microsoft Teams missed calls and voicemails Press the Microsoft Teams button when signed into Microsoft Teams Requires Microsoft Teams headset va...

Page 20: ...own button when listening to music or on a call Next track Press and hold 1 sec the Volume up button Restart track or previous track Press and hold 1 sec the Volume down button to restart the current track Press and hold twice to play the previous track Busylight on off Press the Volume up and Volume down buttons at the same time Hear battery status Press the Volume up or Volume down buttons when ...

Page 21: ...e Voice button when on a call Alternatively move the microphone boom arm up to mute or down to unmute 7 3 Busylight s The Busylight s on the headset automatically light up red when you are on a call to indicate to colleagues that you are busy To manually switch the Busylight s on off press the Volume up and Volume down buttons at the same time ...

Page 22: ...m The headset microphone can be muted by moving the microphone boom arm up or unmuted by moving it down This feature is on by default and can be disabled using Jabra Sound on your smartphone or Jabra Direct on your computer Mute microphone Unmute microphone ...

Page 23: ...crophone boom arm An incoming call can be answered by moving the microphone boom arm down close to your mouth This feature is on by default and can be disabled using Jabra Sound on your smartphone or Jabra Direct on your computer Answer call ...

Page 24: ...e button when not on a call 7 7 Multiuse The headset can be paired to up to 8 Bluetooth devices and and connected to two Bluetooth devices at once e g the Jabra Link 380 and a smartphone or two smartphones The headset can accept multiple incoming calls from either device To pair to two smartphones use the normal pairing process separately for each smartphone refer to section 6 Note Voice assistant...

Page 25: ... call and answer incoming call Press the Multi function button Put current call on hold and answer incoming call Hold 2 secs the Multi function button Switch between held call and active call Hold 2 secs the Multi function button Reject incoming call when on a call Double press the Multi function button Non Microsoft Teams headset variant only ...

Page 26: ...y default Right Voice guidance 5 Turn Voice guidance on off Press and hold 5 sec the Voice button and the Volume up button until you hear an announcement in the headset Alternatively use Jabra Direct on your computer orJabraSound onyoursmartphone to turn Voice guidance on or off For the latest list of supported languages refer to the Jabra Sound app on your smartphone or Jabra Direct on your compu...

Page 27: ...reset Resetting the headset clears the list of paired devices and resets all settings Right Reset headset 3 Reset pairing list and settings Ensure the headset is powered on and you are not on a call Then press and hold 3 sec the Multi function button and the Volume up button simultaneously until the LED lights up purple and your hear an announcement in the headset You will need to re pair the head...

Page 28: ...28 ENGLISH 8 Software and firmware 8 1 Jabra Sound Jabra Sound app Personalize your music and calls Fine tune your music with MySound ...

Page 29: ...lity for Jabra devices Download the latest free version from jabra com direct 8 3Update firmware Firmware updates improve performance or add new functionality to Jabra devices Firmware can be updated using either Jabra Direct or the Jabra Sound app Both applications will notify you when a firmware update is available ...

Page 30: ...d case To prevent the depletion of the battery lifetime or capacity avoid storing the headset in hot or cold environments such as a closed car in summer or in winter conditions It is recommended to keep the headset between 20 C and 55 C 4 F and 131 F Do not store the headset for extended periods of time without recharging them max three months ...

Page 31: ...REV A jabra com evolve2 65 ...

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