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Copyright © 2019 Sinch. All rights reserved. NDA Confidential.
Operation Guide
– Version 2102 (February 2021)
Object Type
Access Level
User
/
User Group
•
View
•
Modify
•
Manage presence
•
Manage contact history
•
Statistics summary
•
Statistics details
•
Log on agents to queue/log off agents from queue
Supported Browsers
Supervisor Dashboard can be used with Chrome and Firefox. It is recommended to
use the latest version.
