Jabbla Vibe 12+, Operating Instructions Manual

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Vibe 12+
G Maintenance and troubleshooting
1 Maintenance
1.1 Repairs
In the event of damage to the device, please contact the distributor of the device.
Do not attempt to carry out any repairs yourself. This could damage the device and invalidate your warranty.
1.2 Cleaning the device
Clean the device regularly so you do not give bacteria the chance to spread.
It is best to remove dust with a dry, soft cloth. For minor stains on the casing, use a damp cloth. Do not use a product
containing alcohol, ammonia or abrasive agents. Make sure no moisture can enter through the openings (such as: the
microphone openings or the connectors). Any dirt near the connectors can be removed with a cotton bud.
To clean the screens, also use a dry cloth; do not use kitchen paper as this may cause tiny scratches. To remove grease
or stains from the screens, it is recommended that you use cleaning agents specifically designed for cleaning screens
(aerosol or wipes). Do not press too hard on the screens when cleaning.
If the device has a keyboard or if a keyboard is supplied with the device, clean the keyboard with cleaning agents
specifically intended for this purpose. Always use a damp cloth for this.
If the device has a carry case, clean the carry case with a dry or slightly damp cloth, or a soft hand brush.
2 Troubleshooting
2.1 Finding the device serial number
In your dealings with the support department, you will be asked to supply the serial number of your device.
You will find the label with the serial number of the device on the rear panel of the device.
Figure 22: Serial number
2.2 Querying version information
1. Double-click in the system tray in the Windows taskbar.
2. Read off all version numbers below that a support employee may need.
2.3 Displaying license information for Mind Express
You can display the serial number, version, device code, options...
1.
Choose Menu > Settings .
2. Choose System .
G Maintenance and troubleshooting
1 Maintenance
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