Vibe 10
2.3 Displaying license information for Mind Express
You can display the serial number, version, device code, options...
1.
Choose
Menu
>
Settings
.
2.
Choose
System
.
The
Settings
tab appears.
3.
Choose the
License
tab.
The license information is displayed.
2.4 Troubleshooting
Problem
Solution
The touchscreen is slow or is not working properly.
•
Restart the device to correct any software errors.
•
Clean the touchscreen. See
page 22.
The Windows operating system is not responding.
Press and hold the on/off button until the device switches
off and restart the device. See also
on page 16.
The partner display and/or the rear speakers are no longer
responding.
Reset the partner display and the rear speakers. See
Resetting the rear partner display and speakers
on page 16.
The device is getting hot.
During long and intensive use of the device, it can
become hot. This is normal and has no effect on the life or
performance of the device.
No Bluetooth devices found.
•
Make sure that Bluetooth is enabled on the device you
want to connect to.
•
Make sure your device and the other appliance are
within the maximum range of 10 meters.
•
If necessary, remove any objects between the device
and the other appliance.
•
The other appliance may not be compatible with your
device.
The device cannot be switched on.
The battery has insufficient charge for starting the device.
Connect the power supply and switch the device on.
The battery is not charging properly.
If the battery can no longer be charged to 90%, please
contact the support department of the distributor where you
purchased the device.
No sound is coming out of the speakers.
Check that the speakers are on. See
on page 21.
No sound is coming out of the headphones.
Check that the headphones are on. See
on page 21.
2.5 Testing the switches
You can carry out a test to check whether the switches have been connected correctly and are working properly.
1.
Do one of the following:
•
Right-click in the system tray in the Windows taskbar.
•
Tap on in the system tray in the Windows taskbar and continue to press until the shortcut menu appears.
2.
Choose
Options
from the shortcut menu.
G
Maintenance and troubleshooting
2
Troubleshooting
23