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14. Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately insured, and preferably
in the original carton. Include a letter detailing the complaint and provide a day time phone
and/or email address where you can be reached.
15. Limited Warranty Limits and Exclusions
This Limited Warranty ONLY COVERS failures due to defects in material or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by warrantor, or failures which result from accidents, misuse, abuse,
neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, mis-
adjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, or service by anyone other than a Factory Service center or other Authorized
Servicer, or damage that is attributed to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTAIL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages
for lost time, cost of having someone remove or re-install an installed unit if applicable,
travel to and from the service, loss of or damage to media or images, data or other recorded
content. The items listed are not exclusive, but are for illustration only.) PARTS AND
SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR
RESPONSIBILITY.
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