J. A. Roby auster RGCG-25 Installation And Operation Manual Download

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3.1.2.11.

OUSSON

RGCD

-25

(

RIGHT CORNER

)

WITH SIDE EXIT

3.1.2.12.

OUSSON

RGCD

-25

(

RIGHT CORNER

)

WITH TOP EXIT

Summary of Contents for auster RGCG-25

Page 1: ...ur building From an external phone call your gas supplier immediately and follow their instructions to the letter If your gas supplier is not available contact your local fire department Installation and service must be performed by a qualified installer or by the gas supplier If you fail to follow the instructions in this manual a fire or explosion may result causing property damage personal inju...

Page 2: ...2 7 GAS FIREPLACES MODELS MISTRAL PENINSULA RGP 25 SUROIT SEE THRU RGV 25 SIROCCO PANORAMIC RGB 25 PAMPERO CENTRAL RGC 25 MOUSSON RIGHT CORNER RGCD 25 AUSTER LEFT CORNER RGCG 25 LOO INSERT RGR 25 ...

Page 3: ...across the country Not only are we committed to providing you with reliable and well functioning appliances but we also have your safety at heart This is why we offer you ongoing assistance and support to make sure you can take full advantage of your J A ROBY gas fireplace Owner s reference information We recommend you write down the following information on your gas fireplace Model name _________...

Page 4: ...SIROCCO RGB 25 PANORAMIC 20 2 3 6 PAMPERO RGC 25 CENTRAL 20 2 3 7 SUROIT RGV 25 SEE THRU 21 3 GAS FIREPLACE INSTALLATION 22 3 1 INSERT INSTALLATION OF THE GAS FIREPLACE 22 3 1 1 CERAMIC MANTLE EXAMPLE 23 3 1 2 DRAWINGS OF MINIMUM CLEARANCES FOR INSTALLATION 24 3 1 2 1 LOO RGR 25 INSERT WITH BACK EXIT 24 3 1 2 2 LOO RGR 25 INSERT WITH SIDE EXIT 24 3 1 2 3 LOO RGR 25 INSERT WITH TOP EXIT 25 3 1 2 4 ...

Page 5: ...LATION PRECAUTIONS 34 3 2 2 LOCATION OF WALL VENT OUTLETS 35 3 2 3 VENT CONFIGURATION 36 3 2 3 1 LEGEND 36 3 2 3 2 VENT TO BE USE WITH APPLIANCE 36 3 2 3 3 CONDITIONS TO BE MET 36 3 2 3 4 ELBOW EQUIVALENT FOR HORIZONTAL VENT LENGTH 37 3 2 3 5 VENT SECTION LENGTHS 37 3 2 3 6 WALL VENT INSTALLATION 38 3 2 3 7 WALL OUTLET CONFIGURATION EXAMPLE 40 3 2 3 8 ROOF EXHAUST CONFIGURATION EXAMPLE 41 3 2 3 9 ...

Page 6: ...2 INSTALLATION EQUIPMENT REQUIRED FOR GAS LINES 55 6 3 INSTALLATION CODE 56 6 4 GAS PRESSURE 56 6 5 PROCEDURE FOR CHECKING GAS PRESSURE FROM THE FIREPLACE VALVE 57 6 6 VERIFICATION OF GAS LINE TIGHTNESS 58 6 7 OPEN OR CLOSE MANUAL VALVE 58 7 ELECTRICAL INSTALLATION 59 7 1 WIRING 59 7 2 ELECTRICAL BOX 59 7 3 WALL SWITCH INSTALLATION OPERATION 60 7 3 1 WIRING 60 7 3 2 OPERATION WITH WALL SWITCH 60 7...

Page 7: ...N PANEL INSTALLATION 70 8 5 1 SIDE THERMAL INSULATION PANEL INSTALLATION 70 8 5 2 BACK THERMAL INSULATION PANEL INSTALLATION 71 8 6 PLACEMENT OF EMBER GLASS ON THE BURNER 71 9 MAINTENANCE 72 9 1 PRECAUTION 72 9 2 VENTILATION SYSTEM 72 9 3 CLEANING THE GLASS 72 9 4 CLEANING THE BURNER AND COMBUSTION CHAMBER 72 9 5 CLEANING THE PILOT AND THERMOCOUPLE 73 9 6 BATTERY REPLACEMENT IN THE SMARTCASE 73 10...

Page 8: ...rsion kit is used Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not turn on any appliance Do not touch any electrical switch do not use any phone in your building From an external phone call your gas supplier immediately and follow their instructions to the letter If your gas supplier is not available...

Page 9: ...e fireplace on a flooring not adapted for this kind of appliance you must install it on a piece of metal sheet a wood floor or a hearth as wide and as deep as the appliance Your fireplace is designed to be used in zero clearance installations Depending on your configuration insulation box is provided on the fireplace Combustible materials can be placed against the clearance post located on top of ...

Page 10: ...ve the required clearances around the vent system and fireguard Install the ceiling fireguard as specified in this manual Overlap vent sections at least 1 in 3 8 cm Vent sections might come off if they are not properly connected Each vent sections should be sealed and attached with screws Verify that all vent and gas pipe connections are tightly sealed Use only the accessories provided by the manu...

Page 11: ...fireplace will remain hot even after it is turned off Never touch surfaces before they have cooled down Supervise small children closely and make sure they do not touch or operate the gas fireplace This fireplace is designed for space heating never use it for cooking or burning anything This fireplace is designed to be used with the type of gas indicated on the rating plate never use solid fuel wo...

Page 12: ...all a qualified technician to do it Turn off the fireplace and let it cool before servicing or repairing it Installation or repair of the fireplace must be performed only by a qualified technician Have the burner inspected every year Always make sure the unit is working properly after every maintenance operation Always keep the control boxes and burner clean Turn off the gas supply before cleaning...

Page 13: ... have these symptoms your fireplace may not have been installed correctly Turn off the gas fireplace and go outside immediately for some fresh air Have the fireplace inspected by a qualified technician 1 3 2 GAS ODOR Propane gas LPG and natural gas are odorless An odorant usually sulfur is added to each one of these gases which makes them smell similar to rotten eggs This will help you easily dete...

Page 14: ...l authorities having jurisdiction over gas product installation to determine the specific adjustments necessary at this higher altitude Fireplaces at 31 000 BTU h or less are equipped with tempered glass Tempered glass goes through a quenching process rapid cooling that treats it to improve its mechanical properties it is more resistant than regular glass Fireplaces at 32 000 BTU h are equipped wi...

Page 15: ... 0905 2 29mm 3 5 WC Natural 3 5 WC 7 WC 23 000 42 3 5 WC Natural 3 5 WC 7 WC 25 000 41 3 5 W C LPG GAS 8 WC 11 WC 21 000 54 10 W C LPG GAS 8 WC 11 WC 27 000 53 10 W C LPG GAS 8 WC 11 WC 32 000 1 16 10 W C ALTITUDE 0 610 M 0 4500 Ft MINIMUM CLEARANCES TO COMBUSTIBLE MATERIAL BACK TOP SIDES BOTTOM 0 0 cm 17 43 18cm 1 2 54 cm 0 0 cm Mantle From the opening See installation instructions for details Ve...

Page 16: ...art in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury Keep burner and control compartment clean See installation and operating instructions accompanying appliance This appliance must be installed in accordance with local code if any if none follow the current ANSI Z223 1 or CSA B149 Installation...

Page 17: ... and any gas control which has been under water LIGHTING INSTRUCTIONS 1 STOP Read the safety information above on this label 2 Press the power button to the OFF position or set the thermostat to the lowest setting on the transmitter 3 Turn off all electric power to the appliance 4 This appliance is equipped with an ignition device which automatically lights the pilot Do not try to light the pilot ...

Page 18: ...18 2 3 FIREPLACE DIMENSIONS 2 3 1 LOO RGR 25 INSERT 2 3 2 MISTRAL RGP 25 PENINSULA ...

Page 19: ...19 2 3 3 AUSTER RGCG 25 LEFT CORNER 2 3 4 MOUSSON RGCD 25 RIGHT CORNER ...

Page 20: ...20 2 3 5 SIROCCO RGB 25 PANORAMIC 2 3 6 PAMPERO RGC 25 CENTRAL ...

Page 21: ...21 2 3 7 SUROIT RGV 25 SEE THRU ...

Page 22: ... 1 INSERT INSTALLATION OF THE GAS FIREPLACE The framework should rest on top of the fireplace s upper clearance post as well as on the air circulation boxes located on the sides and at the back of the unit see section 3 1 4 TOP CLEARANCE The fireplace can be installed directly on a hard combustible floor see section 1 2 1 or on a platform with an appropriate height Do not place the fireplace on ca...

Page 23: ...ht The weight of the structure can be supported by the top spacer but it is not recommended Fixing it to the wall or the ceiling frame is preferred WARNING For the design of the mantle you can add some transition but NO DRILLING IS ALLOWED ON THE RED ZONE Inside is the combustion chamber and it s essential to keep it sealed for your security Drilling is only allowed onto the green zone to fix the ...

Page 24: ...NGS OF MINIMUM CLEARANCES FOR INSTALLATION Some dimensions are minimum You can add some extra inches to evolve to your desired design 3 1 2 1 LOO RGR 25 INSERT WITH BACK EXIT 3 1 2 2 LOO RGR 25 INSERT WITH SIDE EXIT ...

Page 25: ...25 3 1 2 3 LOO RGR 25 INSERT WITH TOP EXIT 3 1 2 4 LOO RGR 25 INSERT CORNER INSTALLATION WITH TOP EXIT ...

Page 26: ...26 3 1 2 5 MISTRAL RGP 25 PENINSULA WITH BACK EXIT 3 1 2 6 MISTRAL RGP 25 PENINSULA WITH TOP EXIT ...

Page 27: ...27 3 1 2 7 AUSTER RGCG 25 LEFT CORNER WITH BACK EXIT 3 1 2 8 AUSTER RGCG 25 LEFT CORNER WITH SIDE EXIT ...

Page 28: ...28 3 1 2 9 AUSTER RGCG 25 LEFT CORNER WITH TOP EXIT 3 1 2 10 MOUSSON RGCD 25 RIGHT CORNER WITH BACK EXIT ...

Page 29: ...29 3 1 2 11 MOUSSON RGCD 25 RIGHT CORNER WITH SIDE EXIT 3 1 2 12 MOUSSON RGCD 25 RIGHT CORNER WITH TOP EXIT ...

Page 30: ...30 3 1 2 13 SIROCCO RGB 25 PANORAMIC WITH BACK EXIT 3 1 2 14 SIROCCO RGB 25 PANORAMIC WITH TOP EXIT ...

Page 31: ...31 3 1 2 15 PAMPERO RGC 25 PAMPERO WITH TOP EXIT 3 1 2 16 SUROIT RGV 25 SEE THROUGH WITH SIDE EXIT ...

Page 32: ...by a firewall and 1 25 4 mm for the rest of the vent Top of fireplace to ceiling All models 21 54 cm Back of fireplace to adjacent material Models LOO MISTRAL AUSTER MOUSSON and SIROCCO 0 0 mm WARNING A combustible surface located above the visible faces of the fireplace must not overhand these faces by more than 3 4 2 cm A surface exceeding this limit is considered a mantle and must comply with t...

Page 33: ...appliance s non removable fixed surfaces WARNING Before framing your fireplace check dimensions framing methods and finished wall facing details Determine the total thickness of the finishing material drywall ceramic tile slate etc Make sure the finished surface will be flush with the front or side of the unit Figure 3 1 3 a Figure 3 1 3 b CAUTION Never obstruct the air duct inlet or outlet This c...

Page 34: ...ead this fireplace s and the vent kit s manuals Vents should only be installed by a qualified installer technician This person must comply with the following safety rules Wear gloves and safety glasses for his own protection Be very careful when working on a roof or with ladders Find where electrical wires are located in walls and ceiling The following actions will void your vent system s warranty...

Page 35: ... regulator I Clearance to a meter ventilation outlet 3 ft 91 cm 1 3 ft 91 cm 5 J Clearance to a non mechanical air inlet adjacent to the building or to an air inlet adjoining any other appliance 12 in 30 cm 9 in 23 cm K Clearance to a mechanical air inlet 6 ft 1 83 m 3 ft 91 cm above If less than 10 ft 3m horizontally L Clearance above a paved sidewalk or paved path located on a public property 7 ...

Page 36: ...ou must put high temperature sealer between the 6 5 8 inch collar the rigid vent end and the first screwed section on the stove collar 3 2 3 3 CONDITIONS TO BE MET Total vent length including elbows see 3 2 3 3 must not exceed 40 ft H V 40 ft The first 8 ft of vent from the fireplace must always be covered with the insulating sleeve provided with the fireplace no matter the model or configuration ...

Page 37: ...for the 2nd 3rd and 4th elbows 3 2 3 5 VENT SECTION LENGTHS Section lengths must be calculated as shown in the following picture Elbow angle Horizontal vent length equivalent He in ft 1º 0 4 0 033 15º 6 0 5 30º 12 1 45º 18 1 5 90º 36 3 Figure 3 2 3 4 a CAUTION No vent section should slope downwards from the fireplace to the exterior vent outlet ...

Page 38: ...e flexible horizontal vent lengths must be supported every 3 ft 90 cm Wall ties are provided for this purpose The vent support can be used to fasten both hard and flexible vents A fireguard is included with the fireplace it is adapted to receive both the vent and the insulating sleeve that covers the first 8 ft of vent If the first 8 ft of vent must go through a wall cut out an 11 75 x 11 75 in 30...

Page 39: ...e level or have a in per foot upward slope CAUTION Never allow the vent to go downwards This could lead to improper exhaust venting and cause a fire A firewall is required at each floor level and wherever the vent goes through a wall Slide the vent toward the wall and carefully insert the pipe into the vent cap It is important that the vent pipe overlaps the vent cap on a minimum of 1 in 3 8 cm Fa...

Page 40: ...et Horizontal run H1 4 feet Total vertical rise Vt 0 5 feet Horizontal equivalent of elbows He 3 feet for a 90 elbow N 1 qty of elbow HC N 1 x He 0 x 3 feet 0 feet Total horizontal run Ht 0 ft 4 ft 4 ft 0 5 vertical rise 1 33 ft 0 5 0 5pi 1 33pi Because 0 5ft Vt 1 33 ft use Ht 4 ft Total distance Ht Vt 40 ft 4 ft 0 5 ft 4 5 ft 4 5 ft 40 ft This assembly is accepted ...

Page 41: ...1 40 ft Horizontal run H1 0 ft Total vertical rise Vt 40 ft Horizontal equivalent of elbows Hc 0 1 x 90 0 x 3 ft 0 ft Total horizontal run Ht 0 ft 0 ft 0 ft Vertical rise 10 ft 40t 10 ft Therefore the formula Ht 3Vt is not applicable Total distance Ht Vt 40 ft 40 ft 0 ft 40 ft 40 ft 40 ft This assembly is accepted ...

Page 42: ... will be oval due to the angle of the roof Build an interior frame 9 x 12 5 in for a 45 slope around the opening to allow a minimum clearance of 1 in from combustible materials It is best to set the opening between the beams to minimize the work In attics you may use an insulating shield for attic as well as an insulating sleeve However use of the fireguard is required when the vent goes through c...

Page 43: ...st the storm collar to the vent connector and apply a generous layer of latex based sealant on the top edge of the flashing and slide the collar to make contact Apply pressure to seal assembly figure 3 2 3 8 e Encase the vent on the connector and tighten 3 2 4 ASSEMBLY AND FASTENING OF VENT SECTIONS 3 2 4 1 HARD VENT SECTION ASSEMBLY Apply a generous bead high temperature latex based sealant insid...

Page 44: ... of the sleeve with three self drilling screws Screw in the vent The Flexible installation need a 4 male to male connector None is required in rigid installation 3 4 FAN INSTALLATION Fans are used to circulate the heat from the fireplace in the room They are sold by two at your retailer s optional Fans are installed in the lower part of the fireplace They must be fixed to the fasteners located at ...

Page 45: ...to pass the door frame Setting it down gently on the floor of the combustion chamber and push it gently to the vertical position and secure it like the large decorative plate with the tabs at the top of the fireplace 3 5 2 SMALL DECORATIVE PLATE INSTALLATION Insert the plate from the top To do so tilt the plate and insert it between the beams then push it up figure 3 5 1 a Push the plate all the w...

Page 46: ... the burner place it completely on the left of the empty space located on the floor of the combustion chamber Then slide it to the right until the gas supply pipe fits into gas air premix box of the SmartCase figure3 7 a Make sure the pilot is aligned with the notch in the burner figure 3 7 b Once the burner is in place screw it in figure 3 6 Figure 3 7 a Figure 3 7 b WARNING For optimal combustio...

Page 47: ...eft back corner and the small one lines up on the right back corner of burner Then install the other large log in front of the burner on the longer side there is a clearance space to surround the pilot The large log goes on the front right corner of the burner Finish installation by inserting the small log on the front left corner of burner lining it up with the large log figures 3 8 a and 3 8 b F...

Page 48: ...form 3 9 SAFETY SCREEN INSTALLATION For maximum protection against burns that may be caused by touching the glass when the fireplace is turned on get safety screens for every glass side of your fireplace from your retailer and install them as indicated in the figure below To install it you only have to insert the four holding screw at the same time in the corresponding diamond hole and let in down...

Page 49: ...ustment screw is located under the combustion chamber It can be accessed through the small door located at the bottom figure 4 1 4 2 PROFLAMME 2 REMOTE CONTROL The Proflamme2 remote control allows you to control the following functions on your gas fireplace Turning the main burner on off Modulating the main burner flame 6 levels Controlling the thermostat and Smart thermostat functions Technical d...

Page 50: ...three beeps Place the battery back in the remote control You will hear three beeps again Put button 1 figure 4 2 1 b back in the center position The remote control is now synchronized Press the ON OFF button on the remote control to turn the fireplace on figure 4 2 2 Figure 4 2 1 b Figure 4 2 1 a CAUTION The remote control and the receiver are radio frequency devices Placing the receiver in or nea...

Page 51: ...flame intensity levels When the system is on and the flame is at its maximum level each push on the downward arrow button see figure 4 2 2 a will bring flame height one level lower until it there is no longer any flame The upward arrow button see figure 4 2 2 a increases flame height one level each time you push it If you press the upward arrow button when the system is on CPI mode see section reg...

Page 52: ...te When room temperature drops below the set temperature the fireplace will turn on automatically Smart thermostat The Smart Thermostat function adjusts flame height according to the difference between the set temperature and the actual room temperature When room temperature is close to set temperature the Smart function will lower flame To activate this function press the Thermostat button until ...

Page 53: ... use A padlock is shown on the remote display when activated Figure 4 2 2 f To activate this function press the Mode button and the upward arrow button at the same time To deactivate this function press the Mode button and the upward arrow button at the same time Low battery alarm How long batteries will last inside the remote control depends on several elements battery quality how many times the ...

Page 54: ...ose the manual gas valve Unscrew the gas intake pipe from the SmartCase Unscrew the four screws from the SmartCase as illustrated in figure 5 1 Then carefully remove the SmartCase from the fireplace Note It is strongly recommended to plan for a 12 in minimum additional length of gas pipe inside the fireplace under the combustion chamber to make SmartCase maintenance easier This way the technician ...

Page 55: ...re Table 6 4 If intake pressure is not adjusted properly the SmartCase automatic valve could be damaged see section 6 4 A pipeline network check local codes CSA approved gas lines sealant A manual valve has to be placed inside the lower compartment of the appliance before SmartCase figure 6 2 A pressure gauge connection A sediment trap recommended figure 6 2 An approved flexible gas line equipped ...

Page 56: ...trol system 6 4 GAS PRESSURE It is essential to use the type of gas specified on the nameplate of the unit In case of discrepancy STOP EVERYTHING and contact your merchant to get a SmartCase that matches the type of gas you are using To make installation easier a 12 in 30 cm flexible duct equipped with a manual valve is supplied with the appliance Install the 3 8 in 12 mm supply line and fasten it...

Page 57: ...he pressure gauge to the input IN and or output OUT pressure verification port s using a rubber hose with a 5 16 in 8 mm inner diameter Open the manual valve you will get the intake pressure Turn on the fireplace to check outlet pressure When you are done reading the pressure gauge turn off the fireplace close the manual valve disconnect the hose and tighten the screw s clockwise with a small flat...

Page 58: ... it means the assembly is tight If there are bubbles it means there is a gas leak If this occurs immediately refer to section 1 2 1 and follow instructions 6 7 OPEN OR CLOSE MANUAL VALVE To open or close manual valve pull the little access panel at the base of the stove and turn the knob to the require position as shown on Figure 6 7 Figure 6 6 Figure 6 7 WARNING Never use an open flame to check f...

Page 59: ...nnect the electrical boxes to the home electric panel with a 14 2 wire figure 7 1 7 2 ELECTRICAL BOX The electrical box is used to power the SmartCase and the heat circulation fans The box is equipped with two hook ups and it must be wire to the home electric panel WARNING Electrical connections should only be performed by a qualified and licensed electrician All wiring must comply with local prov...

Page 60: ...ch to the left position ON Use the wall switch to turn on and turn off the fireplace N B The SmartCase have an automatic 24 hours auto extinguish To ignite again simply turn off the wall switch and turn it on again To use fireplace with remote and wall switch you have to Set the three position switch to centered position remote Keep the wall switch on and operate the fireplace with the remote N B ...

Page 61: ...61 7 4 ELECTRICAL DIAGRAM OF SMARTCASE ...

Page 62: ... on automatically when the fireplace reaches ideal temperatures To install the thermodisc box open the small door located at the bottom of the unit Locate the two screws that secure the thermodisc box as shown in the pictures below Screw the thermodisc box as illustrated in this image Figure 7 4 a Figure 7 4 b Figure 7 4 c ...

Page 63: ...Your appliance is properly powered by a gas intake and that no manual valves are closed Your intake gas pressure complies with the ones listed on the fireplace s nameplate see table in section 2 1 Tightness of all gas lines was thoroughly checked as described in section 6 5 Your fireplace is properly connected to the home s electrical power supply You have 3 new AAA batteries in your remote contro...

Page 64: ...roubleshooting guide section 10 Once the pilot is lit the sparker stops sparking and the main valve opens to ignite the main burner It should take 3 to 10 seconds for the main burner to ignite If the pilot has been lit for 10 seconds and the burner is still not ignited put the wall switch in the OFF position or press the OFF button on the remote control and refer to the troubleshooting guide secti...

Page 65: ...n off refer to the troubleshooting guide section 1 8 2 NOISES FROM THE USE OF THE FIREPLACE Your fireplace may make cracking sounds when operating They are caused by the thermal expansion of the various metal components that make up your fireplace These sounds are not the sign of a defect and do not affect the durability of your fireplace The gas control valve makes a subtle clicking sound when go...

Page 66: ... door located at the bottom of the fireplace and untighten the wing nut without remove them Figure 8 3 1 a Step 2 Lift up the tabs and completely remove the upper wing nuts NOTE If the glass is broken follow this procedure to remove it Contact your retailer to replace the entire door the glass is sealed in the frame and therefore cannot be replaced separately Figure 8 3 1 a Figure 8 3 1 b ...

Page 67: ...letely step 3 8 3 2 DOOR INSTALLATION Step 1 Install the door and make sure it sits properly in its place Step 2 Press firmly the door on the gas fireplace and tightly screw the wing nuts at the top of the door Figure 8 3 2 b Figure 8 3 1 c Figure 8 3 2a Figure 8 3 2 b ...

Page 68: ...ndow frame in the opening located at the bottom of the appliance Figure 8 4 1 Detail B Tilt the top of the window frame and slightly lift it without removing the bottom tabs from their slots to positioning the hook Figure 8 4 1 Detail A in place Push down to secure it in place Removal of side window frame Raise vertically to disengage the hook Figure 8 4 1 Detail A Pull outward the appliance Disen...

Page 69: ...e figure 8 4 2 Detail B Tilt the top of the door and slightly lift it without removing the bottom tabs from their slots to positioning the hook Figure 8 4 2 Detail A in place Push down to secure it in place Removal of back window frame Raise vertically to disengage the hook Figure 8 4 2 Detail Pull outward the appliance Disengage the bottom tabs Figure 8 4 2 Detail B Figure 8 4 2 ...

Page 70: ...rews are already in place and include with your appliance Untighten it not completely Two groves are cut into the top tabs to insert it easily Figure 8 5 1 Detail A Put the tab behind the bottom frame and align the screws into the grooves and tighten it enough to keep in place the thermal insulation panel Type Model Side thermal insulation panel Back thermal insulation panel INSERT LOO RGR 25 2 1 ...

Page 71: ...h soap and water to remove all traces of glass Remove the frame of the window Refer to section 8 3 1 REMOVING THE DOOR Carefully open the bag containing the ember glass Spread ember glass carefully on top of the burner Use the entire bag and distribute it evenly over the entire surface of the burner so as to cover the entire plate and grooves Figure 8 5 2 WARNING For optimal combustion you must sp...

Page 72: ...leaning cloth and water A thin white film caused by some paint particles may appear the first hours the fireplace is being used It is recommended to clean the glass after the first two weeks of use Use a mild glass cleaner Do not use abrasive products they would damage the glass surface 9 4 CLEANING THE BURNER AND COMBUSTION CHAMBER Remove the door section 8 3 1 Remove the burner surround or the l...

Page 73: ...e metal parts This will make ignition more efficient 9 6 BATTERY REPLACEMENT IN THE SMARTCASE The electronic ignition system of this appliance requires four 1 5 V AA batteries to operate when it is not plugged into a wall socket in the house or during a power outage If the batteries are dead and there are no spark where the pilot is replace the batteries Figure 9 6 Figure 9 5 ...

Page 74: ...stalled 3C The sparker is dirty from previous uses and there is not enough spark 3A Call your gas supplier to have your tank refilled 3B Contact a certified technician to have the purge performed 3C Clean sparker as described in section 9 5 4 When I press the ON OFF button on the remote control I hear a beep and sparks the pilot ignites but the burner does not light up even 10 seconds after igniti...

Page 75: ...ual immediately and follow instructions 9 My remote control cannot turn off the fireplace 9A Batteries in the remote control are dead 9B You are too far from the fireplace 9C A component of the SmartCase is defective 9A Change the batteries in the remote control 9B Move closer to the fireplace 9C Close the manual valve upstream from the fireplace and call your J A ROBY retailer 10 When I turn my f...

Page 76: ...put the dock onto a temporary frame We suggest 24 inch for the first section of vent to pass the dock over easily It s important to put the weight of the frame and cladding on the fireplace and or the ceiling N B The dock can t support any weight and you have to keep inches clearance around the cladding and the pyramidal dock Because of heat concentration at the top of the dock use only non combus...

Page 77: ...midal dock 5 over the direct vent section and elevate it over a temporary frame 6 g Install the insulation sleeve 8 over the vent and attach it to the base of the vent h Install the rest of the vent section to the roof and install correctly the insulation sleeve do not cut the sleeve pass it into the fire stop if so i Build the frame cladding with the metallic stud 2 and screw it into the corner o...

Page 78: ...ed with the product and all local and national building and fire codes This limited lifetime warranty does not cover damages caused by misuse lack of maintenance accident alterations abuse or neglect and parts installed from other manufacturers will nullify this warranty This Limited Lifetime Warranty further does not cover any scratches dents corrosion or discoloring caused by excessive heat abra...

Page 79: ...res be provided to support the claim Returned products are to be shipped prepaid to the manufacturer for investigation If a product is found to be defective the manufacturer will repair or replace such defect Before shipping your appliance or defective components your dealer must obtain an authorization number Any merchandise shipped without authorization will be refused and returned to sender Shi...

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J. A. Roby auster RGCG-25, Installation And Operation Manual

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