Making an Intercom Call
•
Lift the receiver and wait for dial tone.
•
Dial an extension number.
or
If your phone has a [
DIRECT STATION SELECTION
]
key assigned for the extension:
•
Lift the receiver and wait for dial tone.
•
Press the assigned extension key.
Receiving a Call From Another Extension
When you hear the intercom call signal - either the
caller’s voice or intercom ringing tone.
•
Pick up the receiver, and the call is connected.
or
•
Speak into the microphone without lifting the re-
ceiver.
Making an Intercom Group Call
•
Dial the Intercom Group access number when you
hear the Intercom Dial Tone.
Putting a Call On Hold
When speaking on an outside line:
•
Press the [
HOLD/DND
] key.
•
The active outside line key lamp flashes green on
your phone and red at other extensions.
•
If the call is not picked up, the call will ring again at
your phone.
Picking Up a Call On Hold
•
Press the key with either the green or the red flash-
ing lamp to pick up the call being held on that line.
Transferring a Call to Another Extension
When speaking on an outside line:
•
Press the [
TRAN
] key. You will hear dial tone.
•
Dial an extension number.
or
•
Press an extension key (if assigned).
•
Announce the call when the extension answers.
•
Hang up.
Full / Half-Duplex Toggle
You can toggle from half to full-duplex speakerphone
modes:
•
Lift receiver.
•
Press [
Speaker Duplex
].
or
•
Press [
FEAT
] key and dial
6
+
6
(Full-Duplex).
•
Press [
FEAT
] key and dial
0
+
6
+
6
(Half-Duplex).
911 Support
At default, your Iwatsu system is programmed to auto-
matically contact your local Public Safety Answering
Point (PSAP) when 911 is dialed. Enhanced 911
Service ensures that when 911 is dialed from a sys-
tem extension, information that allows the PSAP to
identify the caller’s location in a building is sent to the
PSAP along with the call. Check with your system
installer or authorized ICON Voice Networks Dealer to
make sure your system is programmed for Enhanced
911 Service.
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Summary of Contents for enterprise cs
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