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EN
7
WARRANTY
Floatup, S.L. guarantees the correct function of their products for 2 years from the date of purchase. Any fault
of the materials or problems derived from the manufacture of the product will be covered by the warranty,
including the repair, replacement, or substitution of the product and/or its components, with no cost to the
client, including man-hours and the shipping derived from the compliance of this certificate.
Regarding products of a long-lasting nature, the consumer has the right to technical service and to the
replacement of parts during a minimum of 5 years from when the product was manufactured.
Please, keep your warranty card and invoice as evidence. We will comply with the warranty conditions as
long as the damages were not caused by user.
8
EVENTS WHICH VOID WARRANTY
The warranty does not cover certain situations, including but not limited to the following:
• Customer didn’t follow the instructions in this manual and has damaged the device.
• When the original data of the invoice shows clear signs of being deliberately manipulated.
• Discrepancy between warranty card, proof of purchase or product.
• When the defects and/or malfunctions of the product stem from an incorrect use, due to completely
ignoring both the recommendations and instructions included.
• Damages caused by accidents, abuse, misuse, such as mechanical failure, damage due to dropping, high
levels of rust or humidity.
• Damages caused by exceeding the devices capabilities, be it mistreatment from knocks or deterioration
caused by corrosive liquids or substances, as with any other anomaly attributable to the user.
• Damages caused by exceeding weight limits, riding over barriers (such as riding down a flight of stairs or
falling over) or engaging in extreme sports.
• When the product has been disassembled, modified or repaired by persons not authorised by the supplier.
• When, derived from regular use of the product, certain parts show a level of wear due to frequent use.
• Malfunctions caused by inappropriate use or accident (physical damage, drops, etc...).
• An expired warranty.
• No other warranty, verbal or written, different from the current will be considered by the supplier.
• In the event that the ‘Warranty Void’ sticker is manipulated or removed.
• If the packaging of the collected merchandise shows deterioration.
• Damages caused by external factors, like for example; a short-circuit, an incorrect use of the merchandise
or an accidental drop/fall.
