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8.2 Technical malfunctions
These malfunctions may occur without an error message being displayed:
Error
Double Check
Measure
Display indication incomplete
Activate the display test program and contact the
Ivoclar Vivadent After Sales Service.
Writing in the display is very hard to read
Is the contrast properly set?
Adjust contrast
Display is not illuminated
Is the furnace properly connected according to the
Operation Instructions and switched on?
Correctly connect the furnace and switch it on.
Buzzer does not sound
Is the buzzer switched off (Tune 0)?
Select tune 1–5
Furnace head does not open
Was the furnace head opened manually?
Open the furnace head only by using the corres-
ponding keys. Switch the furnace on and off again.
Incorrect or illogical temperature indication
Is the thermocouple bent or fractured?
Contact the Ivoclar Vivadent After Sales Service
Is the thermocouple correctly connected?
Correctly connect the thermocouple
Is the thermocouple plug defective?
Contact the Ivoclar Vivadent After Sales Service
Cracks in the insulation of the sintering chamber
Are the cracks very small and insignificant (hairline
cracks)?
Small cracks in the insulation do not negatively
influence the furnace.
Are the cracks large or have parts of the sintering
chamber broken off?
Contact the Ivoclar Vivadent After Sales Service
Cracks in the insulation
Are the cracks very small and insignificant (hairline
cracks)?
Small cracks in the insulation do not negatively
influence the furnace.
Are the cracks large or have parts broken off?
Contact the Ivoclar Vivadent After Sales Service
Damage of a heating element
Is a heating element bent or fractured?
Switch off the furnace and contact the Ivoclar
Vivadent After Sales Service
Damage of the thermocouple
Is the thermocouple damaged or broken off?
Contact the Ivoclar Vivadent After Sales Service
8.3 Repair
Repairs may only be carried out by a certified Ivoclar Vivadent After Sales Service Centre.
Please refer to the addresses in Chapter 10.
If repairs during the warranty period are not carried out by a certified Ivoclar Vivadent After Sales Service
Center, the warranty will expire immediately. Please also refer to the corresponding warranty regulations.