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IX. Appendix 1
Troubleshooting
Failure
Possible cause
The phone fail to
power on
1. Check that the battery is charged;
2. Check that the battery is installed correctly.
SIM card error
1. Check whether the SIM card is dirty. If the card is dirty, clean it;
2. Reinstall the SIM card;
3. If the SIM card is damaged, replace the SIM card.
Weak signal
Check that the signal intensity indicator on the screen. 4 bars indicate a strong signal,
and 2 bars or less indicate a weak signal.
Call initiation fails
1. You may set the Hide Caller ID but the network operator does not support this
service;
2. A strong signal interference may exist;
3. You may activate the Call Barring function;
4. You may activate Line 2 but the network operator does not support this service.
Battery charge fails
1. The battery may have been excessively discharged. To charge the battery, it is
necessary to connect it to a charger for a certain period of time;
2. The battery may be deteriorated.
Cannot connect to the
network
1. Check whether the signal is too week or wireless interference exists around;
2. Check whether the SIM card is installed correctly, poor connection exists, or the SIM
card is damaged. If the SIM card is damaged, please contact the network operator.
Photos shot too dark
1.The brightness is set too low;
2. The ambient light is too dark.
SMS
Short Message Service
EMS
Enhanced Message Service
SIM
Subscriber Identity Module
GSM
Global System for Mobile Communication
PIN
Personal Identity Number
PUK
PIN Unblocking Key
IMEI
International Mobile Equipment Identity
CB
Cell Broadcast
GPRS
General Packet Radio Service
MMS
Multimedia Message service
X. Appendix 2
Abbreviations
Failure
Possible cause
Photos shot too blurred
1. The object shot is moving;
2. Your hand shakes when the shutter is pressed
Photos shot is distorted
The object shot is too near to the lens.
Cannot access the service menu
The SIM card may not support the service.
The standby picture can’t be
displayed integrally.
Maybe the picture is extra of the size.
