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ITOX SR960-N, User Manual

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ITOX SR960-N User Manual Download Page 121

121

C

Frequently Asked  Questions

Appendix C - Frequently Asked Questions

Q1:

Black screen appeared when uninstalling the Windows Vista graphics
driver.

A1:

Before uninstalling the graphics driver, please perform the following
steps. Click the graphics icon in the notification area of the taskbar
then select Graphics Properties.

In the Single Display section, select Monitor.

Summary of Contents for SR960-N

Page 1: ...SR960 N System Board User s Manual 935 SR9601 050G I03630823...

Page 2: ...se of this manual and specifically disclaims any ex press or implied warranties of merchantability or fitness for any par ticular purpose The user will assume the entire risk of the use or the results...

Page 3: ...ticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to cor...

Page 4: ...Installation System Board Layout System Memory CPU Jumper Settings Rear Panel I O Ports I O Connectors Chapter 3 BIOS Setup Overview Updating the BIOS Chapter 4 Supported Softwares Drivers for Windows...

Page 5: ...tallation modification accidents or unau thorized repair of the product 3 Unless otherwise instructed in this user s manual the user may not under any circumstances attempt to perform service adjust m...

Page 6: ...ends Important Electrostatic discharge ESD can damage your processor disk drive and other components Perform the upgrade in struction procedures described at an ESD workstation only If such a station...

Page 7: ...ne QR Quick Reference The system board and accessories in the package may not come similar to the information listed above This may differ in accordance to the sales region or models in which it was s...

Page 8: ...n panel supports up to WUXGA 1920x1200 65Hz 25MHz 112MHz single dual channel 18bpp or 24bpp TFT panel type support Internal graphics features Mobile Intel Graphics Media Accelerator X3100 DVMT 4 0 Int...

Page 9: ...for IrDA interface 1 Serial ATA connector 1 44 pin IDE connector and 1 floppy connector 1 10 pin ATX power connector one 10 to 20 pin ATX power cable provided 1 front panel connector 2 fan connectors...

Page 10: ...s work at 1 8V supply compared to 2 6V memory voltage for DDR modules DDR2 also incorporates new innovations such as the On Die Termination ODT as well as larger 4 bit pre fetch against DDR which fetc...

Page 11: ...Play peripherals This feature allows the system that is in the Suspend mode or Soft Power Off mode to wake up power on to respond to calls coming from an external mo dem or respond to calls from a mo...

Page 12: ...he Suspend to RAM function With the Suspend to RAM function enabled you can power off the system at once by pressing the power button or selecting Standby when you shut down Windows without having to...

Page 13: ...13 2 Hardware Installation System Board Layout Chapter 2 Hardware Installation...

Page 14: ...ruction procedures described at an ESD workstation only If such a station is not available you can provide some ESD protec tion by wearing an antistatic wrist strap and attaching it to a metal part of...

Page 15: ...t all power cords and cables 3 Locate the SODIMM socket on the system board 4 Insert the module into the socket at an approximately 30 de grees angle Note that the socket and module are both keyed whi...

Page 16: ...Hardware Installation 6 Push down the module until the clips at each end of the socket lock into position You will hear a distinctive click indicating the module is correctly locked into position Clip...

Page 17: ...strations may not re semble the actual one These illustrations are for reference only Installing the CPU 1 Make sure the PC and all other peripheral devices connected to it has been powered down 2 Dis...

Page 18: ...touching the pins 6 Insert the CPU into the socket until it is seated in place The CPU will fit in only one orientation and can easily be inserted without exerting any force Use a screwdriver to turn...

Page 19: ...Note Use only certified fan and heat sink Your fan and heat sink package usually contains the fan and heat sink assembly and an installation guide If the in stallation procedure in the installation g...

Page 20: ...1 place the fan heat sink assembly on top of the CPU The 4 screws around the heat sink must match the screw holes of the retention module base We strongly recommend using this type of fan heat sink a...

Page 21: ...with the default values stored in the ROM BIOS To load the default values stored in the ROM BIOS please follow the steps below 1 Power off the system and unplug the power cord 2 Set JP3 pins 2 and 3 t...

Page 22: ...PS 2 keyboard or PS 2 mouse to wake up the system BIOS Setting Configure the PS 2 keyboard mouse wake up function in the Advanced menu of the BIOS Refer to chapter 3 for more informa tion Important Th...

Page 23: ...is used to adjust the brightness of the LCD Display Panel Increasing or decreasing the voltage to control the LCD panel s brightness varies among Inverters You must refer to the Inverter s specificat...

Page 24: ...alf Duplex or RS485 The pin function of COM 3 and COM 4 will vary according to the jumpers setting 1 2 On RS232 default 5 6 On RS485 3 4 On RS422 Half Duplex 2 9 1 DCD TD RD DTR GND RTS DSR CTS RI RXD...

Page 25: ...r On feature to power the system back on after a power failure occurs may not power on the system if the power lost is resumed within 5 seconds power flicker Note In order to ensure that power is resu...

Page 26: ...wer supplied to the LCD panel Before powering on the system make sure JP4 s setting matches the LCD panel s specifications Selecting the incorrect voltage will seriously dam age the LCD panel 1 2 On 1...

Page 27: ...27 2 Hardware Installation PCI 104 I O Voltage Select X JP1 1 2 On 3 3V default 2 3 On 5V 3 1 2 3 1 2 JP1 is used to select the voltage supplied to the PCI 104 slot...

Page 28: ...on JP7 is used to set the CompactFlashTM socket to Master or Slave mode Note We do not recommend using IDE devices and CF card at the same time Compact Flash Card Setting JP7 1 2 On Master default 2 3...

Page 29: ...allation Rear Panel I O Ports The rear panel I O ports consist of the following DB 9 serial port DB 15 VGA port USB 2 0 1 1 ports RJ45 LAN ports PS 2 keyboard mouse port LAN 1 LAN 2 VGA COM 1 USB 0 US...

Page 30: ...er Settings section in this chapter for settings relevant to the serial ports BIOS Setting Configure the serial ports in the Advanced menu of the BIOS Refer to chapter 3 for more information W COM 2 C...

Page 31: ...he VGA port After you plug the monitor s cable connector into the VGA port gently tighten the cable screws to hold the connector in place BIOS Setting Configure the onboard VGA in the Chipset menu of...

Page 32: ...ge bracket to an available slot at the rear of the system chassis then insert the con nector that is attached to the USB port cables to a USB connec tor BIOS Setting Configure the onboard USB in the A...

Page 33: ...m board to connect to a local area network by means of a network hub BIOS Setting Configure the onboard LAN in the Chipset menu of the BIOS Refer to chapter 3 for more information Driver Installation...

Page 34: ...ake On PS 2 Keyboard Mouse function allows you to use the PS 2 keyboard or PS 2 mouse to power on the system To use this function Jumper Setting JP8 must be set to 2 3 On 5V_standby Refer to PS 2 Powe...

Page 35: ...tion BIOS Setting Configure the PS 2 keyboard mouse wake up function in the Advanced menu of the BIOS Refer to chapter 3 for more infor mation Important The 5V_standby power source of your power suppl...

Page 36: ...defined on the system board Make sure to connect the cable to the IrDA connector accord ing to their pin functions BIOS Setting Configure the onboard IrDA in the Advanced menu of the BIOS Refer to cha...

Page 37: ...nector If you are not using this connector make sure to replace the jumper caps back to their original pin locations BIOS Setting Configure the onboard audio in the Chipset menu of the BIOS Re fer to...

Page 38: ...connectors transmit video signals and power from the system board to the LCD Display Panel Refer to the next page for the pin functions of these connectors Jumper Settings Refer to the Jumper Settings...

Page 39: ...tion GND LVDS_Out3 LVDS_Out3 GND LVDS_Out2 LVDS_Out2 GND LVDS_Out1 LVDS_Out1 GND LVDS_Out0 LVDS_Out0 GND LVDS_CLK1 LVDS_CLK1 GND N C N C Panel Power Panel Power Pins 2 4 6 8 10 12 14 16 18 20 22 24 26...

Page 40: ...I O power connector provide powering on function to an external device that is connected to these connectors The Digital I O bus provides 8 bit write and 8 bit read Pins 1 2 3 4 5 6 7 8 Function DIO0...

Page 41: ...d to connect Serial ATA device Connect one end of the Serial ATA cable to the SATA port and the other end to your Serial ATA device BIOS Setting Configure Serial ATA in the Main menu of the BIOS Refer...

Page 42: ...upports 2 devices a Master and a Slave Use an IDE ribbon cable to connect the drives to the system board An IDE ribbon cable have 3 connectors on them one that plugs into an IDE connector on the syste...

Page 43: ...and or switches on the drives The system board supports Enhanced IDE or ATA 2 ATA 33 ATA 66 and ATA 100 hard drives We recommend that you use hard drives from the same manufacturer In a few cases dri...

Page 44: ...optional Refer to the next page for the pin function of this connector Connecting the Floppy Disk Drive Cable Install one end of the floppy disk drive cable into the floppy disk connector on the syste...

Page 45: ...3 5 7 9 11 13 15 17 19 21 23 25 Function 5V 5V 5V N C N C N C DRVDE0 GND GND GND GND GND GND Pins 2 4 6 8 10 12 14 16 18 20 22 24 26 Function INDEX DR0 DSKCH N C MTR0 DIR STEP WDATA WGATE TRK0 WRPRO R...

Page 46: ...ect an additional cooling fan The cooling fans will provide adequate air flow throughout the chassis to prevent overheating the CPU and system board components BIOS Setting The Advanced menu of the BI...

Page 47: ...Supply De sign Guide Version 1 1 Important The system board consumes a minimal amount of power Due to its low power consumption you only need a 120W to 120W to 120W to 120W to 120W to 150W 150W 150W...

Page 48: ...PWR LED Power Standby LED When the system s power is on this LED will light When the system is in the S1 POS Power On Suspend state it will blink every second When the system is in the S3 STR Suspend...

Page 49: ...49 2 Hardware Installation PCI 104 Slot PCI 104 slot The PCI 104 slot is an interface that allows connecting 4 PCI devices...

Page 50: ...gy a non volatile storage solution that does not require a battery to re tain data indefinitely The CompactFlashTM technology is widely used in products such as portable and desktop computers digital...

Page 51: ...e of the system board therefore the BIOS screens in this chapter may not appear the same as the actual one These screens are for reference purpose only Default Configuration Most of the configuration...

Page 52: ...r op tions of the highlighted field Scrolls backward through the values or options of the highlighted field Selects a field Displays General Help Saves and exits the Setup program Press Enter to enter...

Page 53: ...etected Not Detected ATAPI CDROM Not Detected 35 Disabled Advanced PCIPnP Boot Security Main Main The Main menu is the first screen that you will see when you enter the BIOS Setup Utility System Date...

Page 54: ...ay the status of the detected de vices To configure an IDE drive move the cursor to a field then press Enter The parameters of the drive will appear on the screen Type Selects the type of IDE drive Se...

Page 55: ...o The BIOS will automatically set the system according to your hard disk drive s timing Mode 0 4 You can select a mode that matches your hard disk drive s timing Caution Do not use the wrong setting o...

Page 56: ...1 2MB capacity 720K 3 5 in 3 1 2 in double sided drive 720KB capacity 1 44M 3 5 in 3 1 2 in double sided drive 1 44MB capacity 2 88M 3 5 in 3 1 2 in double sided drive 2 88MB capacity System Informat...

Page 57: ...values may cause the system to malfunc tion Configure CPU BIOS SETUP UTILITY Exit Chipset v02 61 C Copyright 1985 2006 American Megatrends Inc Select Screen Select Item Enter Go to Sub Screen F1 Gene...

Page 58: ...Prefetcher Enabled Adjacent Cache Line Prefetch Enabled Max CPUID Value Limit Disabled Vanderpool Technology Enabled Execute Disable Bit Enabled Core Multi Processing Enabled Intel R SpeedStep TM tech...

Page 59: ...re flag to always return to 0 Core Multi Processing The options are Enabled and Disabled Disabling this field disables one execution core Intel R SpeedStep TM Tech Enables or disables GV3 Intel R C ST...

Page 60: ...Serial Port1 IRQ 11 Serial Port2 Address 2F8 Serial Port2 IRQ 10 Serial Port3 Address 3E8 Serial Port3 IRQ 11 Serial Port4 Address 2E8 Serial Port4 IRQ 10 Advanced Onboard Floppy Controller This fiel...

Page 61: ...Current CPU Temperature 61o C 141o F System Fan NA CPU Fan 7031 RPM Vcore 1 088 V 3 3V 3 232 V 12V 11 932 V 1 5V 1 512 V 1 8V 1 848 V 5V 4 992 V VBAT V 3 184 V Advanced Current System Temp and Current...

Page 62: ...ings ACPI Version Features ACPI v1 0 ACPI APIC Support Enabled ACPI Standby State S1 POS Advanced ACPI Version Features Selects the ACPI version ACPI APIC Support Enables or disables the Advanced Conf...

Page 63: ...ume Event Controls Resume On PS2 Keyboard Disabled Resume On PS2 Mouse Disabled Resume On Onboard LAN Disabled Resume On Ring Disabled Resume By RTC Disabled Restore on AC Power Loss Power Off Advance...

Page 64: ...n external modem Resume By RTC Enables the RTC to wake up the system Restore on AC Power Loss Power Off When power returns after an AC power failure the system s power is off You must press the Power...

Page 65: ...or table Select MPS Revision BIOS SETUP UTILITY v02 61 C Copyright 1985 2006 American Megatrends Inc Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit MPS Configuratio...

Page 66: ...SB Mass Storage Device Configuration Advanced Legacy USB Support Due to the limited space of the BIOS ROM the support for legacy USB keyboard in DOS mode is by default set to Disabled With more BIOS R...

Page 67: ...hange Option F1 General Help F10 Save and Exit ESC Exit USB Mass Storage Device Configuration USB Mass Storage Reset Delay 20 Sec Device 1 USB Hotplug FDD Emulation Type Auto Advanced USB Mass Storage...

Page 68: ...No Plug Play O S No PCI Latency Timer 64 Allocate IRQ to PCI VGA Yes Palette Snooping Disabled PCI IDE BusMaster Enabled OffBoard PCI ISA IDE Card Auto IRQ3 Available IRQ4 Available IRQ5 Available IR...

Page 69: ...t an ISA graphics device is installed in the system This will allow the card to function normally PCI IDE BusMaster When enabled the BIOS uses PCI bus mastering when reading and writing to IDE drives...

Page 70: ...e booting This will decrease the time needed to boot the system BIOS SETUP UTILITY v02 61 C Copyright 1985 2006 American Megatrends Inc Select Screen Select Item Change Option F1 General Help F10 Save...

Page 71: ...o will not appear during system boot up Bootup Num Lock This allows you to determine the default state of the numeric keypad By default the system boots up with NumLock on wherein the function of the...

Page 72: ...d Exit ESC Exit Boot Device Priority 1st Boot Device USB USB Hotplug FDD 2nd Boot Device CD DVD 3M _NEC DV 3rd Boot Device SATA PW WDC WD1200 Boot Boot Device Priority This section is used to select t...

Page 73: ...d to set or change the supervisor password To set a new password 1 Select the Change Supervisor Password field then press Enter 2 Type your password in the dialog box then press Enter You are limited...

Page 74: ...Enter 2 Type your password in the dialog box then press Enter You are limited to eight letters numbers 3 Press Enter to confirm the new password 4 When the Password Installed dialog box appears selec...

Page 75: ...the password select Clear User Password then press En ter The Password Uninstalled dialog box will appear Password Check Setup The BIOS checks for the user password whenever accessing the Setup utilit...

Page 76: ...lfunc tion PCIPnP Advanced Chipset Settings WARNING Setting wrong values in below sections may cause system to malfunction X North Bridge Configuration X South Bridge Configuration Chipset North Bridg...

Page 77: ...which graphics controller to use as the primary boot device Internal Graphics Mode Select Selects the amount of system memory used by the internal graphics device Video Function Configuration BIOS SE...

Page 78: ...locked memory allocated during driver initialization to provide a static amount of memory DVMT FIXED Memory Selects the graphics memory size used by the DVMT Fixed mode Boot Display Device Selects the...

Page 79: ...6 USB Ports USB 2 0 Controller Enabled HDA Controller Enabled OnBoard GLAN 1 Enabled OnBoard GLAN 2 Enabled Chipset Options USB Functions This field is used to select the number of USB ports you want...

Page 80: ...nges To save the changes and exit the Setup utility select this field then press Enter A dialog box will appear Confirm by selecting Yes You can also press F10 to save and exit Setup Exit Discard Chan...

Page 81: ...Loads the optimal default values from the BIOS ROM You can also press F9 to load optimal default values Load Failsafe Defaults Loads the fail safe default values from the BIOS ROM You can also press F...

Page 82: ...me b n c p then press Enter C AFUDOS EXE SR100N78 29A P B N C AMI Firmware Update Utility Ver 4 14 Copyright C 2007 American Megatrends Inc All Rights Reserved Bootblock checksum Module checksums Eras...

Page 83: ...are applications required to enhance the performance of the system board Insert the CD into a CD ROM drive The autorun screen Mainboard Utility CD will appear If after inserting the CD Autorun did not...

Page 84: ...he Intel Chipset Software Installation Utility is used for updating Windows INF files so that the Intel chipset can be recognized and configured properly in the system To install the utility click Int...

Page 85: ...ware 3 Go through the readme document for system requirements and installation tips then click Next 4 Setup is now installing the driver Click Next to continue 5 After completing installa tion click F...

Page 86: ...or system requirements and installation tips then click Next Intel Graphics Drivers To install the driver click Intel Graphics Drivers on the main menu 1 Setup is now ready to install the graphics dri...

Page 87: ...ew software installation to take effect Note After installing the graphics driver and the system rebooted the screen will turn black for 1 to 2 minutes while WinSAT is running before the Windows Vista...

Page 88: ...clicking Next each time you finish a step 3 Click Yes I want to restar t my computer now then click Finish Restarting the system will allow the new software installation to take effect Note After inst...

Page 89: ...e LAN Drivers To install the driver click LAN Drivers on the main menu 1 Setup is now ready to install the driver Click Next 2 Click Install to begin installation 3 After completing installa tion clic...

Page 90: ...f the settings values are over or under the set range a warning message will pop up The utility can also be configured so that a beeping alarm will sound whenever an error occurs We recommend that you...

Page 91: ...Supported Software 5 After completing installa tion click Finish to exit setup 4 Click Next to add the program icon to the Program Folder 3 Click Next to install or click Browse to select another fol...

Page 92: ...d Software 6 Click Yes if you want to create a Hardware Doctor shortcut at your desktop 7 Click Yes I want to restar t my computer now then click Finish Restarting the system will allow the utility to...

Page 93: ...n the utility which is usually done by double clicking the Hardware Doctor shor tcut an error message will appear 2 To solve this problem right click the Hardware Doctor shortcut then select Propertie...

Page 94: ...94 4 Supported Software 4 You can now access the utility...

Page 95: ...r management for the storage subsystem Note This utility is supported only when the Configure SATA As field is set to AHCI The Configure SATA As field is in the Main menu of the BIOS utility To instal...

Page 96: ...then click Yes 4 Go through the readme document for system requirements and installation tips then click Next 5 Click Yes I want to restar t my computer now then click Finish Restarting the system wil...

Page 97: ...Windows XP using the F6 installation method This will allow you to install the operating system onto a hard drive when in AHCI mode Click AHCI for F6 During Windows Setup Floppy Driver on the main men...

Page 98: ...ue 2 Setup is now ready to install Click Next Adobe Acrobat Reader 6 0 English Version To install click Adobe Acrobat Reader 6 0 English Version on the main menu 3 Click Next to install or click Chang...

Page 99: ...99 4 Supported Software 5 Click Finish to exit installaion 4 Click Install to begin installation...

Page 100: ...ons required to enhance the performance of the system board Insert the CD into a CD ROM drive The autorun screen Main Board Utility CD will appear If after inserting the CD Autorun did not automatical...

Page 101: ...ccept the agree ment then click Next Microsoft DirectX 9 0C Driver To install the driver click Microsoft DirectX 9 0C Driver on the main menu 2 To start installation click Next 3 Click Finish Reboot t...

Page 102: ...ity is used for updating Windows INF files so that the Intel chipset can be recognized and configured properly in the system To install the utility click Intel Chipset Software Installation Utility on...

Page 103: ...system requirements and installation tips then click Next 4 Setup is now installing the driver Click Next to continue 5 Click Yes I want to restart this computer now then click Finish Restarting the s...

Page 104: ...rs To install the driver click Intel Graphics Drivers on the main menu 1 To start installation click Next 2 Read the license agreement then click Yes 3 Go through the readme document for system requir...

Page 105: ...Software 5 Click Yes I want to restar t this computer now then click Finish Restarting the system will allow the new software installation to take effect 4 Setup is now installing the driver Click Ne...

Page 106: ...u 1 Setup is now ready to install the audio driver Click Next 2 Follow the remainder of the steps on the screen clicking Next each time you finish a step 3 Click Yes I want to restar t my computer now...

Page 107: ...e LAN Drivers To install the driver click LAN Drivers on the main menu 1 Setup is now ready to install the driver Click Next 2 Click Install to begin installation 3 After completing installa tion clic...

Page 108: ...d Lowest Limit to the items being monitored If the settings values are over or under the set range a warning message will pop up The utility can also be configured so that a beeping alarm will sound w...

Page 109: ...orted Software 3 Click Next to add the program icon to the Program Folder 4 After completing installa tion click Finish to exit setup 5 Click Yes if you want to create a Hardware Doctor shortcut at yo...

Page 110: ...110 4 Supported Software 6 Click Yes I want to restar t my computer now then click Finish Restarting the system will allow the driver to take effect...

Page 111: ...nager is a utility that allows you to monitor the current status of the SATA drives It enables enhanced performance and power management for the storage subsystem Note This utility is supported only w...

Page 112: ...then click Yes 4 Go through the readme document for system requirements and installation tips then click Next 5 Click Yes I want to restar t my computer now then click Finish Restarting the system wi...

Page 113: ...nue 2 Setup is now ready to install Click Next Adobe Acrobat Reader 6 0 English Version To install click Adobe Acrobat Reader 6 0 English Version on the main menu 3 Click Next to install or click Chan...

Page 114: ...114 4 Supported Software 5 Click Finish to exit installaion 4 Click Install to begin installation...

Page 115: ...M START SIO_CON_PORT EQU 2EH SIO_DATA EQU 2FH begin MOV DX SIO_CON_PORT SUPERIO ENTER CONFIG MOV AL 87H OUT DX AL OUT DX AL MOV DX SIO_CON_PORT MOV AL 2DH GPIO5 AND POWER CONTROL SIGNALS MULTI FUNCTIO...

Page 116: ...SLEECT 0 SECOND MODE 1 MINUTE MODE OR AL 02H OUT DX AL MOV DX SIO_CON_PORT MOV AL 0F6H WATCH DOG COUNTER OUT DX AL MOV DX SIO_DATA MOV AL 0AH SET COUNTER EX 10 SEC OUT DX AL MOV DX SIO_CON_PORT MOV AL...

Page 117: ...the outlet by plugging in a lamp or other electrical device 4 The monitor is turned on 5 The display s brightness and contrast controls are adjusted properly 6 All add in boards in the expansion slot...

Page 118: ...1 If the monitor is close to another monitor the adjacent monitor may need to be turned off Fluorescent lights adjacent to the monitor may also cause screen wavering Power Supply When the computer is...

Page 119: ...ur hard drive has a large capacity it will take a longer time to format Serial Port The serial device modem printer doesn t output anything or is outputting garbled characters 1 Make sure that the ser...

Page 120: ...the add in card is loose power off the system re install the card and power up the system 2 Check the jumper settings to ensure that the jumpers are prop erly set 3 Verify that all memory modules are...

Page 121: ...een appeared when uninstalling the Windows Vista graphics driver A1 Before uninstalling the graphics driver please perform the following steps Click the graphics icon in the notification area of the t...

Page 122: ...floppy drive for 15 seconds then reconnect it to the motherboard Execute F6FLPY EXE again Click OK Click Abort Disconnect for 15 seconds Reconnect Q2 When executing F6FLPY EXE in Windows Vista and the...

Page 123: ...123 D Connector Pitch Appendix D Connector Pitch...

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