ITB ATLAS 1000 AR144, Manual For Systems And Procedures

Page: 2 / 41

Reference Manual ATLAS 1000 AR144 Page 2 of 41
Italian Technology of Broadcast
Warranty
ITALAB warranty covers the product’s materials and fabrication defects for a period of 2 years from the date of delivery. The standard
warranty can be extended beyond this period. The conditions for such extensions are shown on the sales order per each purchased
product. They are valid throughout the extension period of each product.
During the warranty period, ITALAB takes responsibility for repair or substitution of the defected product. The warranty applies only
if the product is returned to ITALAB after the assistance has been granted and only in case maintenance procedures are performed,
as indicated on the manual.
ITALAB retains the right of substitution of defective products or their components with new products or new revised parts. The
warranty does not cover repair of products that have been damaged by mishandling or through improper use. Warranty does not
cover the product if it has bee
n manipulated. The warranty does not cover power Mosfets because there is already a constructor’s
warranty and moving parts.
NO OTHER WARRANTY APPLIES
THE ITALAB WARRANTY DOES NOT COVER DAMAGE OR DEFECTS AS A CONSEQUENCE OF USE, OR IMPROPER USE OF THE
PRODUCT (USE DIFFERENT FROM WHAT THE PRODUCT HAS BEEN DESIGNED FOR). THE WARRANTY DOES NOT COVER IMPROPER
CONNECTION OF THE DEVICE TO OTHER DEVICES.
If you think your device needs repair, please call ITALAB immediately and request customer support. It is important you contact ITALAB
immediately as most problems can be quickly solved by telephone or by email. Please have the registration number of the product
ready before you contact ITALAB and clearly describe the nature of the problem.
Once you have recognized the malfunction and you are sure the product needs to be repaired, we will send you an electronic
spreadsheet which needs filling out with name, address, telephone number, email and an accurate description of the problem. In the
spreadsheet there will be an RMA number for the delivery of the unit with a
pre‐paid delivery to the lab at the indicated location. The
product must be sent in its original packaging or within an adequate container that will protect the item.
ITALAB will not be held responsible for damage which has taken place during transport . Please verify that the RMA number is clearly
indicated on the packaging. Our standard conditions for repairs are of 5 working days from product reception.
In case we needed to order additional components for your repair and this were to take more than 5 working days, our technical
service will contact you and inform you about the variation on delivery lead time.
In order to repair a product out of its warranty time, we will have to follow the same procedure described above but you will have to
tick the bo x “not under warranty”.
The warranty is valid only if the adequate maintenance procedures have been respected as described on the manual. Damage caused
by incorrect use of the product will NOT be covered by the warranty.
Warranty Service
The ATLAS 1000 AR144 is a highly reliable device. Nevertheless, as it happens for all advice active 24 hours over a number of years,
some malfunctions may take place. Repair of the modules within the amplifier is very difficult on site, it is recommended you contact
our client assistance service:
ITALAB Via Casale 3/A 20144 Milan Italy
Phone: (39) 02 90389417 ‐ Fax: (39) 02 23168389
Mail : info@italab.it