Troubleshooting
ISSUE
POSSIBLE CAUSE
POSSIBLE SOLUTION
The control valve does
not work
The transformer is not plugged in
Connect the power supply.
Socket failure
Repair or replace the socket.
Power failure
Wait for power to be restored.
Transformer failure
Replace the transformer.
Incorrect regeneration
time
Power failure or loose power plug
Recalibrate the time according to
the instructions.
Leaking water
Loose connection
Tighten the connection or
reconnect.
Noise in equipment
Air is entering the equipment
Backwash again, exhaust air.
The effluent contains
bubbles
Air is entering the equipment
Backwash again, exhaust air.
No softened water
No salt is added in the brine tank, or
the brine concentration is too low
Add salt.
The brine suction pipeline is blocked
Remove blockages.
Inlet water pressure is too low
Increase the inlet water
pressure, which should be
greater than 20 psi.
Brine pipeline leak
Check all components of the
brine suction pipe and eliminate
the leakage point.
No salt
See the "No salt absorption"
troubleshooting method for
details.
No salt absorption
The regeneration device does not
work
Check controller power.
Injector net blocked
Clean the injector net.
Blocked injector
Disassemble the injector net
and rinse with water to remove
blockages, then reinstall.
Blocked brine valve
Remove the blockage or
replace the brine valve.
Blocked brine suction orifice
Remove the brine suction
orifice plate and rinse with
water to remove the blockage,
then reinstall.
Backwash flow is too
high or too low
Improper use of flow control
Replace with suitable flow
control.
Foreign matter in the flow control
Remove foreign objects.
The effluent water has
Low quality from water source
Contact iSpring.
| (678) 261-7611 |
support@123filter.com
