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Factory Reset
For issues with with powering off, pairing, or multi-function button
functionality we recommend a factory reset. As a result, Bluetooth
will be disconnected and the device will need to be repaired.
1. R
emove “ISOtunes FREE 2.0” from your paired Bluetooth devices in your smartphone.
2. Open the charging case with the earbuds inside and press both earbud multi-function
buttons for ten seconds.
3. LED lights on the earbuds will flash to
indicate a successful pairing reset.
4. Follow the Bluetooth pairing instructions
to re-pair your device.