54
Earthcore Industries
Isokern Maximus Linear Series Gas Fireplace
01/2020
Troubleshooting
Issue
Probable Cause
Possible Solution
No spark on pilot
No power
- Verify power is ON
- Check wiring on ignition module
and gas valve are correct
Loose pilot connections
- Check pilot wiring assembly is
tightly secured to ignition module
Pilot won't ignite
No spark
- See "No spark on pilot"
Air in pilot gas line
- It may take a few minutes to
purge out all the air from the pilot
gas tube to ignite
No gas
- Verify pilot gas tube is threaded
sufficiently to gas valve
- Verify all gas connections going
to and from gas valve are tight
- Verify main gas-shutoff valve is
in ON position
Pilot won't stay
ignited
Flame sensor obstruction
- Remove any obstruction near
pilot igniter and flame sensor
Loose pilot connections
- Check pilot wiring assembly is
tightly secured to ignition module
Low gas pressure
- Verify adequate gas supply
pressure
Remote won't
work/unresponsive
Range
- Remote is too far from receiver
Batteries need replacement
- Replace batteries on remote
transmitter
Battery holder is "OFF"
- Slide the battery holder position
to "REMOTE" position
Program remote to receiver
-
Sync remote transmitter to
ignition module; Page
42
Main burner won’t
ignite
Pilot won’t ignite
- See "Pilot won't ignite"
Pilot flame won’t stay ignited - See "Pilot won't stay ignited"
Loose burner segments
- Verify burner segments are tight
and secure
Orifice blockage
- Remove burner top pan tray and
visually inspect orifice gas block
Defective valve/ignition
module
- Replace gas valve or ignition
module
