ISODE M-Switch Operator'S Manual Download

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SWOPG-17.0

M-Switch Operator's Guide

Summary of Contents for M-Switch

Page 1: ...SWOPG 17 0 M Switch Operator s Guide...

Page 2: ...bes how the Switch Operations View is used to manage MTAs Channels Messages and Recipients Chapter 6 Events 14 This chapter describes M Switch Events and the how the Event Viewer View is used Chapter...

Page 3: ...Chapter 14 Message Switch Console Views 54 This chapter lists the MConsole Operator Views providing a summary and links to further information M Switch Operator s Guide iii M Switch Operator s Guide...

Page 4: ...s or organizations Isode software is copyright Isode Limited 2002 2018 all rights reserved Isode software is a compilation of software of which Isode Limited is either the copyright holder or licensee...

Page 5: ...Administration Guide 3 How to use this guide This guide can be read through as a whole but can also be accessed from within MConsole using context sensitive links 4 Export controls Many Isode products...

Page 6: ...em and supports Internet messaging X 400 messaging ACP127 messaging A mixture of the three variants converting messages from one form to the other The MTA consists of The Queue Manager qmgr Channels w...

Page 7: ...ensure BINDIR is included in your path and type mconsole On Windows right click on Start Isode MConsole and choose Run As Administrator 2 1 1 1 Starting MConsole First Time You are recommended to encr...

Page 8: ...Figure 2 2 MConsole Welcome Message Switch Console 3 M Switch Operator s Guide...

Page 9: ...anual but further information in particular how to configure these views is in the M Switch Administrator s Guide Switch Operations See Chapter 5 Switch Operations for a description of how Operators c...

Page 10: ...l have configured all the services to start automatically when the system starts up So a normal running system would present all the configured services and the dependencies The following diagram show...

Page 11: ...if you wish to start these services In addition you can click on the StartTree button in order to start all the dependent services 4 1 2 Starting and Stopping Services on Unix Starting and Stopping S...

Page 12: ...ting down Isode Alert daemon OK Shutting down Isode X 400 Message Store OK Stopping M Box msadmind sieved lmtpd pop3d imapd mseventd OK log parsing daemon stopping OK Stopping Isode DSA OK Other servi...

Page 13: ...ystemctld On systems which use systemctld such as Debian and Red Hat 7 CentOS7 legacy SVR4 startup and shutdown procedures must be used as described in Section 4 1 2 1 Systems using SVR4 Starting and...

Page 14: ...ferent Switch instances whose connections have been configured Each Switch actually represents the Queue Manager for that Switch Beneath each Switch Queue Manager are the configured Channels for that...

Page 15: ...lly again after submission has been disabled Disable submission this prevents messages being submitted into the MTA Use of this control might be useful if the MTA was being flooded with message submis...

Page 16: ...l time range Lower priority messages will be ignored even if there are no messages of the selected higher priority to process The priority limitation can be cleared by chosing the All messages option...

Page 17: ...s will be queued onto the Housekeeper channel for processing and non delivery reports will be generated for any message recipients for which they were requested Delete all messages This allows all mes...

Page 18: ...ted message 5 2 5 Recipient The following operations can be performed on message recipients Clear delay This clears any delay which may have been applied to the recipient Set 1 minute delay Applies a...

Page 19: ...SOM Server such as a Queue Manager Events are colour coded varying depending on the type of event e g error or notice and the source of the event e g M Switch M Vault M Store etc Critical Fatal and E...

Page 20: ...vers are shown at the top of the dialog in a pull down list These are the same SOM Servers that MConsole knows about for other views If you do not have a SOM Server defined select the Switch Operation...

Page 21: ...ne of two modes in Monitor Mode which shows events as are they written to the log files in Review Mode in which the events recorded earlier in the log files can be reviewed The Monitor Mode and Review...

Page 22: ...irst letters of the log message C for critical F for failures E for errors W for warnings Additionally it is possible to set a text filter by using the Filter section If text is inserted here only the...

Page 23: ...vents taken from one or more Isode SOM Servers internal MConsole events The Alerts View allows the administrator to configure the type of alert notification based on the Isode Events which are listed...

Page 24: ...buttons to perform the following actions Acknowledge button changes the status of the selected alert s to acknowledged Also available as a right click menu option from the Alerts Table Acknowledge all...

Page 25: ...2 2 1 Right click menu options in the Alerts Table It is possible to invoke the some of the actions that appear in the toolbar by selecting an entry in the Alerts Table and using the equivalent action...

Page 26: ...the events configured in the Alert Editor the corresponding set of Alert Actions will be performed Isode events are made of a Level a Facility and a Description for example E MTA TLSRequired is level...

Page 27: ...ults you want to be returned there may be a very large number Once you have set up your query press the Search button and wait for the result to be displayed as in Figure 8 1 Messaging Tracking View d...

Page 28: ...to display message content on the right hand side pane and on the Content View that opens on right clicking the RHS recipient table and selecting Content If the outbound archive has not been enabled t...

Page 29: ...TA sender recipients and other message attributes Figure 8 5 Message Transfers View 8 1 4 Statistics View This view displays a range of statistics of messaging events in different formats The statisti...

Page 30: ...from MConsole User Agent Operators can forward a message by right clicking on the message in the Message Tracking View This will display a User Agent View Figure 8 7 User Agent View Forwarding a Mess...

Page 31: ...ssage by clicking the resubmit tool item on the Message Content View toolbar This will display a dialog that allows you to resubmit the message to its original recipients or new recipients Figure 8 8...

Page 32: ...rations View See the M Switch Administration Guide for details on how to configure the Switch Operations View You will also need to configure a suitable SASL Identity to connect to the Queue Manager o...

Page 33: ...essage within the queue will display the message It also allows a user to see the message content and perform actions on the message Depending on the nature of the channel and the status of the messag...

Page 34: ...a specific message up or down the message queue 9 2 Message Queue Inbound The inbound tab allows an operator to see some information for inboundACP142 messages Note The only information that can be d...

Page 35: ...tab for the ACP142 channel for an MTA has a Messages Received tab This tab connects to the Audit Database configured in the Options view The start and finish time selectors allow the range of messages...

Page 36: ...Figure 9 3 ACP142 Messages Received View ACP142 View 31 M Switch Operator s Guide...

Page 37: ...s View See the M Switch Administrator s Guide for details on configuring the Options View The ACP127 View left hand side allows MTAs and circuits to be selected and displayed Each circuit is presented...

Page 38: ...s to monitor incoming or outgoing traffic or both depending on whether the Circuit Tab is Receive Only Transmit Only or Two Way There are buttons which allow the operator to make dynamic changes to th...

Page 39: ...g options are available If a user selects the Delete button then the currently selected message will be deleted if it hasn t yet started to be transmitted If it has started then the MTA will be told t...

Page 40: ...can be changed so the order in which messages will be set to be processed can be changed Note MConsole will resume the other messages only after it knows the current message has been transferred and...

Page 41: ...n operator the ability to choose to transfer a message or not while automatically keeping the channel clear Delay timer The delay in minutes to be applied to a message if the ZPW is missing or expired...

Page 42: ...tion allows an operator to enter free form information if suitable for a given service message type This needs to be appropriate for the service message chosen The Send button submits the service mess...

Page 43: ...Repair Queue The repair queue provides a list of messages that have garbled content This tab will only appear if the circuit has been configured to send garbled messages to the repair queue as explain...

Page 44: ...w The Messages Sent view connects to theAudit Database TheAudit Database is configured in the Options view The time and date range fields allow selection of messages sent between two specified times a...

Page 45: ...127 Messages Received View The Messages Received view connects to the Audit Database The Audit Database is configured in the Options view Setting the Between the times and the and text causes messages...

Page 46: ...ta sent can be captured in log files and viewed in the Tx Serial Log Viewer tab 10 1 6 ACP127 Rx Serial Log Figure 10 10 ACP127 Rx Serial Log View Logging of data received can be captured in log files...

Page 47: ...by selecting an MTA Circuit Once a circuit is being monitored Summary Error information and traffic is displayed within the Traffic sub tab The current error rate is displayed as a rolling average fo...

Page 48: ...will notify a user if the OTAM internal error count exceeds the specified error threshold The Read and Write connection information is useful to check that the OTAM process has both read and write st...

Page 49: ...e contains the list of messages received by the server that have a grouper has the GR field present This tab will only appear if the circuit has been configured to send encrypted messages to the encry...

Page 50: ...d messages to the intercept queue as explained in M Switch Administration Guide The UI provides operations for discarding and forwarding the messages to an alternate ACP127 address Figure 10 15 ACP127...

Page 51: ...nnel process will relay information through a serial proxy It may be useful to enable logging for the serial proxy during configuration To do this set the environment variable SERIALPROXY_DEBUG to a d...

Page 52: ...elect the Circuit tab Select Serial as the connection type Select Serial proxy as the driver Set device to the COM device E G dev com4 Set the baud rate to be higher than the configured rate of the de...

Page 53: ...delivered Message holding allows messages to be inspected and cleared or manually non delivered by an operator Use of Authorization Rules to select those messages which will be held allows holding to...

Page 54: ...are to be the target for Routing Each MTA can be labelled Enabled or Disabled The checkboxes mean that the Operator is able to select which one of the MTAs is enabled Enabling one MTA disables all the...

Page 55: ...owser The default URL is http localhost 18200 but this can change depending on your configuration If you are accessing the Message Correction GUI from another machine make sure that it is possible to...

Page 56: ...hannel it will be picked up by the Message Correction GUI automatically There may be a delay before the message is shown and this is controlled by the M Switch Administrator by default the messages ar...

Page 57: ...e will be dropped and the originator of the message will not receive a non delivery report or DSN The first time you discard a message the GUI will ask you to confirm The confirmation dialog can be op...

Page 58: ...curity label and SICs interface is shown If the problem with the message is a lack of SIC codes enter the SIC code in the box provided Adding a Security Label You can select a Security label by clicki...

Page 59: ...can use this View See M Switch Administration Guide for a description of configuring this View Vetting See Chapter 11 Vetting View for a description of how Operators can use this View See M SwitchAdm...

Page 60: ...quarantined See M SwitchAdministration Guide for a description of content checking See M Switch Advanced Administration Guide for a description of how Quarantine works Acknowledgement Tracking Messag...

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