TROUBLESHOOTING
1. Sign up failed
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registration.
,UZ\YL[OH[[OLWOVULU\TILY[OH[`V\HYLYLNPZ[LYPUNJHUYLJLP]L
text messages.
,UZ\YL[OH[[OLWOVULU\TILY`V\LU[LYLKMVSSV^Z[OLKPNP[
credentials.
2. Login failed
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7HZZ^VYKPZJHZLZLUZP[P]LHUKH[SLHZ[KPNP[ZSVUN,UZ\YL[OH[
you use the correct capitalization.
0M[OLHIV]LZ\NNLZ[PVUZKVUV[^VYRWYLZZ¸-VYNV[7HZZ^VYK[V
retrieve your password. You will be asked to enter the phone
number that you used for your login. We will send you a text
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]LYPÄJH[PVUJVKLHUKZL[HUL^WHZZ^VYK`V\JHU\ZL[OLUL^
password for future logins.
3. CubeOne™ LED stays red
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,UZ\YL[OH[[OLYLPZHWYVWLYJVUULJ[PVUIL[^LLU*\IL6ULHUK
router.
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using the included power adapter.
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4. CubeOne™ is not found in App during registration
,UZ\YL[OH[ZTHY[WOVULHUK*\IL6ULHYLVU[OLZHTL>P-P
network.
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