ISHIDA WPL-3000, Service Manual

Page: 106 / 134

WPL-3000 SERVICE MANUAL 0077B
9-4
Troubleshooting 9
Number
2
3
4
6
7
8
9
10
11
12
13
14
9.3 E
RROR
M
ESSAGES
Display
CHARACTER OVER
Err--02
POP MESSAGE: OVER CHARACTER
Err--03
AD MESSAGE: OVER CHARACTER
Err---04
REG. CODE: OVER CHARACTER
Err--06
STORE NAME/ADDR.: OVER CHARACTER
Err--07
LABEL END
Err--08
LABEL SIZE ERROR
Err--09
EXCESS $ ON SCALE ITEM
Err--10
TABLE STRUCTURE CORRUPTION
Err--11
MAX ITEM NUMBER OVERFLOW
Err--12
SAME OPR. TOTALING ON MAC.
Err--13
OPERATOR IN USE
Err--14
Cause
Too many characters on
one line in product
description.
Too many characters on
first line for POP mes-
sage to print.
Too many characters on
one line in Ad message.
Too many characters on
one line in Reg. Code.
Too many characters on
one line in Store Name/
Address.
• End of label roll.
• Mis-threaded labels.
• Incorrect labels installed
in printer.
• Label size settings are
incorrect.
• Mis-threaded labels.
Discount price is equal to
or greater than the
original price.
Internal data base has
become corrupted.
Accumulated operator
totals have exceeded 30
transactions or $100,000
per operator or 100 total
transactions.
Same operator number
used within one second.
Same operator number
used within one second.
Solution
Edit product description
by removing excess
characters per line.
Edit product description’s
first line by removing
excess characters.
Edit Ad message by
removing excess charac-
ters per line.
Edit Reg. Code by removing
excess characters.
Edit Store Name/Address
by removing excess
characters per line.
• Install new label roll.
• Re-thread labels.
• Install correct labels.
• Check label size
settings.
• Re-thread labels.
Check the discount price
registration.
Perform memory clear.
Clear operator totals by
printing a total label. (Use
the TOTAL key)
Wait and restart opera-
tion.
Wait and restart opera-
tion.
OPERATION
Note: To clear error messages from display press CLR key.