MANUFACTURER’S LIMITED WARRANTY
Paradigm Health & Wellness warrants to the original purchaser that this product is free from defects
in material and workmanship when used for the purpose intended, under the conditions that it has
been installed and operated in accordance with Paradigm’s Owner’s Manual. Paradigm’s obligation
under this warranty applies to the following:
COMPONENT LENGTH OF WARRANTY
Frame Lifetime
Normal Wearable Parts / Electronics
1 year
(upholstery, brake, pads, foam grips, pedals etc…)
Labor and Other Parts
3 years
Exclusions from Warranty Coverage:
Paradigm does not warrant against and is not responsible for, and no implied warranty shall be deemed to
cover, any product failure, product malfunction, or damages attributable to:
1. Improper installation and/or failure to abide by Paradigm’s installation guidelines;
2. Use of this product beyond normal home use, or in an application for which it was not designed;
3. Cosmetic items such as scratches, dents or discolorations;
4. Damage caused by normal wear and tear, vandalism, accidental or by animals;
5. Any act of Nature (such as fire, flooding, snow, ice, hurricane, earthquake, lightning or other natural
disaster), environmental condition (such as air pollution, mold, mildew, etc.), or staining from foreign
substances (such as dirt, grease, oil, etc.);
6. Normal weathering due to exposure to sunlight, weather and atmosphere which can cause colored
surfaces to, among other things, flake, chalk, accumulate dirt or stains.
7. Improper operation, alteration, handling, storage, abuse or neglect of the products.
Paradigm, using its sole discretion, will either repair or replace free of charge any part(s) proven to
be defective under normal home use. Any repair or replacement shall provide no new warranty
coverage, but shall retain only the remaining portion of the original product’s warranty. This warranty
is offered only to the ORIGINAL purchaser and is not transferable. Proof of original purchase is
required.
Ordering Replacement Parts
For best service, please email our customer service department:
Response Time : 1-2 Business Days
Or call toll free at 1-844-641-7922, Daily 8:00AM – 5:00PM (PST).
Response Time may vary.
When ordering replacement parts please have the following information ready:
1. Owner’s Manual
2. Model Number
3. Description of Parts
4. Part Number
5. Date of Purchase
WARRANTY
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