iRobot Roomba 900, Owner'S Manual

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28 Roomba
®
900 Series Owner’s Guide
UK UK
Troubleshooting
Your Roomba will tell you something is wrong with a two-tone
distress sound followed by a spoken message. The troubleshooting
indicator (
) will also blink. Refer to the chart on the right to
resolve the Roomba’s problem. This troubleshooting information,
along with more detailed support and videos, is available through
the iRobot HOME App as well as online. If the problem is not
resolved, visit
www.irobot.com/support .
Repeating Error Messages
To repeat the Roomba’s error message, press CLEAN. If the
Roomba is on, you can also press the bumper to repeat
the message.
Rebooting Instructions
For some errors, rebooting the Roomba may resolve the problem.
To reboot the Roomba, press and hold CLEAN for 10 seconds
until all indicators illuminate, then release. When you release
the CLEAN button, you will hear an audible tone signifying a
successful reboot.
Note:
If you use the Roomba’s scheduling feature, open the iRobot HOME
App after rebooting to confirm that the Roomba’s schedule remains intact.
Roomba Blinks
and Says …
Likely Cause What to Do
Error 1.
Left/Right. Place the
Roomba on a flat
surface then press
CLEAN to restart.
The Roomba is
stuck with its left
or right wheel
hanging down.
Ensure the Roomba’s wheels are
firmly on the floor. If the Roomba
is on an obstacle or hanging
over a drop, start in a new
location. Otherwise, clean its side
wheels of hair and debris. Push
the wheels in and out, and check
that they both turn freely.
Error 2.
Clear the Roomba’s
debris extractors,
then press CLEAN
to restart.
The Roomba’s
main extractors
can’t turn.
Remove and clean the Roomba’s
extractors and caps.
Error 5.
Left/Right. Clear the
Roomba’s wheel,
then press CLEAN
to restart.
The Roomba’s
left or right wheel
is stuck.
If the Roomba is stuck, free it and
start in a new location. Clean
the Roomba’s side wheels of hair
and debris. Push the wheels in
and out, and check that they
both turn freely.
Error 6.
Move the Roomba
to a new location
then press CLEAN
to restart.
The Roomba’s cliff
sensors are dirty, it
is hanging over a
drop, or it is stuck
on a dark surface.
If the Roomba is hanging over a
drop, or on a dark surface, start
in a new location. Otherwise,
wipe its cliff sensors with a
dry cloth.