User Manual
Settings
Calibration Problems
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Page 46
Problems that Can Arise During the Calibration Process.
1.
If during the calibration process the system is unable to detect one or both eyes, a
window will open which will inform you at which point the problem occurred. This
can happen, for example, if you partially or fully close your eyes, turn your head or
if there are reflections coming off your glasses. In this case we have two options:
1. Retry. The system replays the last target and continues with the calibration
process.
2. Cancel the calibration. The system cancels the calibration and the previous
values remain unchanged.
2.
Once the process has been completed, the system displays the results with a
numerical score. The result is considered valid when the score is lower than 20
and when all circles are green.
However, there are cases where the Calibration Result - Both Eyes is higher than
20 and some of the circles are red. If this happens, there are two options:
Click Undo. This cancels the calibration process and does not change the
previous value(s).