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Troubleshooting

Cleaning and maintenance

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The sounds and feelings you care about in use of the product.

You will hear or have the following sounds or feelings when using 

the product. It is not abnormal phenomena but results of the 

product strcture.    

If the sound is loud, it is also possible that the product has failed.

Sound

  when the stretching massage are retracted

Sound and feeling when the massage wheels rub patterns on the fabric
Sound of movements such as kneading and beat
Friction sound of the running massage wheels
Sound of up-down movement
Sound of the conveyor belt
Motor sound
Sound of the squeezing massage wheels when they begin to stretch
Sound when a person is sitting on the seat
Friction sound between the armrests and the back cushion when the backrest is tilting 
Friction sound between the massage wheels and the fabric
Sound of the inflator pump during Air Bag massage
Sound of air exhaust during Air Bag massage
Running sound of the solenoid valve at bottom of the product durning Air Bag massage.
Swing of the footrest
Sound when the shoulders are stretched or moved
Running sound of the air bags
Sliding sound of the foot massage section

 The product fails to work after the power switch is 

  turned to the ON position.
 After the power line is moved, the product is 

 discontinuously powered on;
 In use, the product gives off a burning smell or an 

 abnormal sound;
The product is deformed or abnormally heating

In any of these abnormalities and faults,have the 

product inspected and repaired by an authorized 

service center immediately.

Friction sound between the back cushion and the back cover leather when the backrest is tilting

In this case, have the product inspected and repaired by an authorized service center.

Warning 

Warning 

Do not refit, disassemble or repair the product 

without permission.

Otherwise fires, abnormal movements or personal 

injuries may happen.

In the case of any abnormality or fault, stop the 

product immediately and pull out the power plug 

to avoid fuming, fires and electric shocks.

 <Abnormality and fault examples>

Click

Snap

 Cleaning of the synthetic leather

Cleaning of the plastic parts

Wipe the synthetic leather with a soft dry cloth. 

Put a piece of soft cloth into water or 

neutral detergent contained hot water, 

wring it out and wipe the plastic parts.

Do not clean the product with chemicals 

such as thinners, gasoline and alcohol.

Wipe with a piece of cloth once soaked 

in clean water and wrung out. 

Have the plastic parts take natural air 

drying.

Wring the cloth out before using it to wipe 

the remote controller.

Do not clean the product with chemicals such as thinners, gasoline 

and alcohol.

When using a leather maintenance product(cleaning cloth) sold 

on the market, follow its directions for use.

If the synthetic leather is very dirty, wipe it with the method below.

Put a piece of soft cloth into water or 3% to 5% neutral detergent 

contained hot water and wring it out.

Wipe surface of the synthetic leather with the soft cloth

Wipe the detergent with a piece of cloth once soaked in clean 

water and wrung out.

Wipe with a piece of wrung soft cloth.

Have the synthetic leather take natural air drying.

If it is difficult to remove the stains on the synthetic leather, soak a 

piece of melamine foam bought from the market into a neutral 

detergent and use it wipe the product.

Do not dry the surface by a hair drier.

Surface of the synthetic leather may be dried by fabric colors; therefore, 

be careful when wiping the product with denim or colored cloth.
Keep these positions from long-time contact with plastics to avoid fading.
Synthetic leather may discolor, so the position in contact with the 
hair dye used should be covered by a towel.

Summary of Contents for Smart Deluxe

Page 1: ...Massage Chair Instruction Manual Smart Deluxe...

Page 2: ...ant safety instructions 01 05 Product Installation 06 07 Setting of Massage Chair 08 09 10 Before use 11 Product Parts 12 Intelligent voice operation guide 21 The end of the massage 22 23 Trouble shoo...

Page 3: ...s such as subcutaneous tissue inflammation or various skin infections The following persons should not massage their waists Do not put hands arms or feet into the backrest s fabrics of traveling secti...

Page 4: ...fter drinking If air in the filling of the air bag on the seat is not completely discharged do not stand or jump on the seat or put things on it Otherwise accidents due to turnover of the product may...

Page 5: ...the product to a multi plug If the power plug is damage it must be replaced by a special plug available from authorize agents The product has a heat surface people who are not sensitive to heat must p...

Page 6: ...d move the backrest forward and down to the lowest level of 25cm Make sure there is 25cm of space in front of the chair Do not expose the massage chair to the direct sunlight or high temperature condi...

Page 7: ...unplug power plug with wet hands Please be sure to insert the power plug into the end Otherwise it may cause electric shock or fire due to overheating Make sure there is no foreign object in the gap...

Page 8: ...ease the volume OK voice assistant has been opened Ok voice assistant is closed you can say open voice assistant to resart voice control I am here Sure I hope you enjoyed your massage Your session is...

Page 9: ...again will turn off 4 Foot roller Press this button will start the roller massage under the feet press again will turn off 5 Neck shoulder 6 Thai 7 Joint care 8 Stretch 9 Recline Press this button to...

Page 10: ...ons massage chair will return to its original position Auto massage program function After choose one of 16 auto massage program massage chair will auto check the height of the shoulders and the body...

Page 11: ...tsu or Rolling function is engage Every single press on this button will change the massage width interval in the sequence of Narrow Medium Wide in cycle 2 Speed adjustment The Speed Adjustment Button...

Page 12: ...Setting This page including Language Voice Background Brightness Screen sleep setting and Bluetooth 1 Languages In this page you can choose the language you like At this present we have 2 languages wh...

Page 13: ...it on about 10 seconds later and then operate the product If the head is not in contact with the headrest or the back is not in contact with the backrest the shoulder position in body type detection w...

Page 14: ...rning Warning Do not refit disassemble or repair the product without permission Otherwise fires abnormal movements or personal injuries may happen In the case of any abnormality or fault stop the prod...

Page 15: ...condition Storage Condition Safety Feature Maximun body weight of user Massage chair For a user heavier than 100 kilograms the product may have bigger noise and its fabric housing may be worn quicker...

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