iRay Technology Cabin Series, User Manual

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25 26
FAULT POSSIBLE CAUSES TROUBLESHOOTING
The CABIN will not
turn on.
Battery is completely discharged Charge the battery.
The CABIN will not
work with an external
power supply
USB cable is damaged. Replace USB cable.
External power source is discharged. Check the external power source.
The image is fuzzy, not
clear, not balanced,
with artifacts
Calibration is required.
Perform image calibration according to
the Calibration section of this manual.
The Image is too dark Brightness level is too low. Adjust the brightness of the screen
The GUI is clear, but
the image is fuzzy.
The lens is not focused. Adjust the image sharpness by rotating the focus knob.
There is dust or condensation on the interior
or exterior optical surfaces of the lens.
Wipe off the outside optical surfaces with a soft cotton cloth. Let the
CABIN dry by leaving it in a warm, dry environment for 4 hours.
The CABIN cannot
connect to a smart-
phone or tablet.
The Wi-Fi password is incorrect. Enter the correct Wi-Fi password.
Too many Wi-Fi signals around the device.
To enable stable network access, you are advised to move the device
to an area with a limited number of Wi-Fi networks, or to an area without
Wi-Fi coverage.
The image of the
object being observed
is missing.
Looking through glass. Remove any glass windows from the field of view.
The image quality or
contrast is poor.
Likely occurs when using the device in harsh
weather, such as snow, rain, high humidity
and fog.
—
When the device
is used at a low
temperature, the
imaging quality is
worse than that at
normal temperature.
At temperatures above freezing, temperature
differentials will increase between observed
objects and the background. As a result,
temperature contrast will increase, and
the image quality will improve. At low
temperatures, the background can cool down
to a similar temperature and the image quality
(fine detail) will decrease accordingly. This is
a characteristic of all thermal imaging devices
and should not be considered a defect.
—
25. GENERAL TROUBLESHOOTING
The table lists problems that may occur when operating
the BRAVO series. Carry out the recommended checks and
troubleshooting steps in the order shown in the table. Please
contact iRayUSA or an authorized vendor for assistance before
attempting to perform any modifications or repairs beyond
the scope of the troubleshooting procedures in this manual.
Unauthorized repairs or modifications may void your warranty.
SUPPORT/SERVICE: irayusa.com/support
info@irayusa.com
800-769-7125