22
Warranty and Repair Information
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is for Parts, Labor, and Accessories. After the first year, the cost of Parts, Accessories,
Labor fees, and Shipping fees incurred are the customer’s responsibility. Labor fees will be
variable depending on the extent of the work required.
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All products must be registered and/or a proof of purchase is required to initiate repair
work under warranty. To register your iQ Pet product, log onto our website at www.
iqpetcollar.com
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Registration must be completed within 30 days of purchase. If you do not have access to
a computer, you can call our toll free number at 1-888-811-9111, and one of our customer
service representatives will register the product for you. If you were unable to register your
product within 30 days of purchase, we will accept all products for repair with a proof
of purchase. We strongly recommend keeping the original receipt. If your product is not
registered and a proof of purchase is not available at the time of service, iQ Pet will estimate
the age of the unit by the serial number. Serial number estimates can differ from the actual
purchase date. A serial number estimate is the only method of determining an approximate
date of purchase without product registration or a proof of purchase.
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resold product.
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us after 30 days from the date of purchase.
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Issues of replacement and refunds on units purchased less than 30 days from an authorized
dealer must be addressed to the dealer directly. If the products purchased from an authorized
dealer are after 30 days from the date of purchase, please send the units to iQ Pet for service
and repair.
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or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant
Handheld Transmitters will not be covered. All replacement costs for either the transmitter
Summary of Contents for iQ Cliq
Page 1: ...2 Owner s Manual ...
