PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com
I P W i r e l e s s B r o a d b a n d M o d e m U s e r G u i d e
2 7
2. If this is the first time you have tried to use the IPWireless Broadband Modem
and you do not see any signal strength rings illuminated, try repositioning the
modem to see if the center ring (or dot) signal strength indicator appears.
Remember, your IPWireless Broadband Modem is similar to an FM radio that
often receives a better sound quality when you move it. If you still can’t find a
signal, try moving the modem near a window. The IPWireless Broadband
Modem is fully functional when the center ring signal strength indicator is
illuminated. If all the above fails, you may not be within the coverage area of the
service network. Call your Service Providers Customer Service for more
information about the coverage area.
3. If you have used the IPWireless Broadband Modem successfully at least once,
and you have changed your location, you may not be within the coverage area of
the service network. Call your Service Provider for Technical Support to
determine the coverage area.
O
NLY ONE OR TWO SIGNAL STRENGTH RINGS ARE ILLUMINATED
1.
Although you have sufficient signal strength to connect to the Internet, your
modem may not be optimally positioned to receive the best signal strength and
achieve the best data transfer rates. Try moving the position of the modem to
maximize the number of illuminated rings.
2. You may also achieve a stronger signal if you place the modem near a window,
but avoid direct sunlight.
3. If you cannot achieve more than three rings wherever you place the modem, call
your Service Provider for Technical Support.
T
HE
IPW
IRELESS
B
ROADBAND
M
ODEM DISPLAY IS NOT FUNCTIONING AS
EXPECTED
The display will signal a number of error or warning conditions if the modem experiences
a hardware fault, software upgrade or dialer attachment is required. Please refer to
Appendix D for a detailed list of all possible display warning combinations.
T
HE
IPW
IRELESS
B
ROADBAND
M
ODEM DISCONNECTS UNEXPECTEDLY
Check for loose connections on both ends of the computer interface cable and the power
cable. If all connections are secure, you may have had a bad connection. Try connecting
to the Internet again. If your subsequent connection attempts fail, call your Service
Provider for Technical Support.
T
HE
IPW
IRELESS
B
ROADBAND
M
ODEM SPEED IS NOT FAST ENOUGH
There are several conditions that can result in slower access speed that are not related
to your IPWireless Broadband Modem’s performance:
The access speed is related to the radio signal strength. If the signal strength indicated
on the modem display shows less than all five rings illuminated, you may have reduced
access speed due to a condition such as a marginal coverage area.
You may have subscribed to a Service Level that limits the data rate. You can increase
your Service Level on the registration web page or call your Service Providers Customer
Service.