IPico™ WN400 Integrated Access Device
User Guide
User Guide © 2001 Lucid Voice
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3. After dialing to a WN400-O (FXO) , I do not hear a ringback tone.
• The WN400-O you are trying to reach may be inaccessible. Verify
that your network settings are configured correctly. Please refer to
the
Network Problems
section.
• The FXS port does not match the connected FXO port.
• The FXO port is not connected to the PSTN or to a PBX
extension.
4. After dialing an extension number, I hear a ringback tone, but the
telephone I am dialing does not ring.
• Using the Web Manager, verify that you are using the correct
leading digits of the extension you are trying to reach.
• Verify that you are dialing the correct port number of the
extension you are trying to reach.
5. After dialing an extension number, I hear a busy signal.
• The extension number you are calling may be busy.
• You may have both IP
ico
devices set as either Master or Slave.
• Verify that your QoS settings are not too restrictive: If your
Outbound Data CIR parameter is too high, you may have
allocated too little bandwidth for voice traffic, and therefore you
will not be able to make the call. Check both IP
ico
devices.
• You may have called the same extension you are dialing from.
