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The information in this product manual has been carefully reviewed and is believed to be 
accurate. This publication could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be incorporated 
in later editions.  Improvements or changes in the products described may be made at any 
time. IPCopper, Inc. makes no commitment to update or to keep current the information in 
this manual, or to notify any person or organization of the updates. For the most up-to-date 
version of this manual, please see our website at www.ipcopper.com.

IPCopper, Inc. reserves the right to make changes to the product described in this manual at 
any time and without notice.

The following paragraph does not apply to any country where such provisions are 
inconsistent with local law:

 IPCopper, Inc. provides this publication “as is” without 

warranty of any kind, either express or implied, including, but not limited to, the implied 
warranties of merchantability or fitness for a particular purpose.  Some states do not allow 
disclaimer of express or implied warranties in certain transactions, therefore, this statement 
may not apply to you.

IPCopper is a trademark of IPCopper, Inc., registered in the United States and/or other 
countries. Other trademarks are the property of their respective owners and are used here for 
reference purposes only.

The text of this publication, illustrations, or any part thereof, may not be reproduced or 
transmitted in any form or by any means, electronic or mechanical, such as photocopying, 
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United States government restricted rights

This documentation is provided with restricted rights.  Use, duplication or disclosure by the 
government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in 
Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR 
provisions: IPCopper, Inc., Portland, OR 97223.

Manual Revision: 1.1

Release Date: December 31, 2014

© IPCopper, Inc. 2015. All rights reserved.

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IPCopper USC10G4 Product Manual

Summary of Contents for USC10G4

Page 1: ...IPCopper com Product Manual USC10G4 10G Packet Capture Appliance with Bypass and GPS Firmware Version 2 07...

Page 2: ...ties of merchantability or fitness for a particular purpose Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you I...

Page 3: ...RECORD SPEEDS 16 Peak and Minimum Sustained Speeds 16 Factors that Affect Performance 16 CTRL Marker and Performance 16 GPS TIME SYNCHRONIZATION 17 Antenna Placement and Specifications 17 Stages of GP...

Page 4: ...Address for Accessing the Unit 27 Accessing IPCopper from a Remote Location 29 Admin and User Passwords 30 Changing Passwords 31 Status Page 31 Changing Settings 34 Downloading Data 36 Tips for Retri...

Page 5: ...west When the USC10G4 reaches its 24 TB capacity it starts over from the beginning overwriting the oldest recorded data with the newest The oldest data once overwritten is irrecoverable The data store...

Page 6: ...nization Available Via removable external antenna Manual enable disable For more information see page 17 Power Supply 90 264 VAC 47 Hz 63 Hz Environmental Storage temperature 20 C to 70 C Operating te...

Page 7: ...B stick white contains management utility 1 USB stick black contains key IMPORTANT DO NOT INSERT THE BLACK USB KEY INTO A COMPUTER OR ANY DEVICE OTHER THAN THE USC10G4 WITH WHICH IT CAME DOING SO MAY...

Page 8: ...ot insert this black USB key into any other equipment as this may cause it to malfunction 3 Connect the power cable and flip the back power switch ON Once the power switch in back is flipped to the ON...

Page 9: ...orking equipment should traffic spike SPAN mode allows the recording of up to six networks or network routes on one USC10G4 The drawback of using SPAN mode is that it relies on the performance of the...

Page 10: ...etween the unit and the rest of the network or a portion of the network the DHCP NAT server device will mask the MAC addresses and local IP addresses of the equipment on the other side of it If the MA...

Page 11: ...ike to capture Using the USC10G4 in inline mode offers the most flexibility for deployment however it may also be connected to a router or switch s SPAN mirror port Below is a small sampling of deploy...

Page 12: ...s scenario the USC10G4 is placed inline between a database or other type of server In this location the unit is able to capture and record all traffic going to and from the database server LAN DATABAS...

Page 13: ...HDD indicates that the hard drive is engaged GPS blinks during GPS time synchronization see page 18 and when communicating with the USB key page 23 page 41 page 18 POWER BUTTON The retrieve button has...

Page 14: ...LIGHTS ORANGE GREEN indicates connectivity NO LIGHTS either port is in bypass mode or there is no connectivity indicates port is operating at gigabit 10 gigabit speed ANTENNA 10GBASE SR PORTS 14 IPCo...

Page 15: ...N THE BACK OFF AFTER INITIATING THE SHUTDOWN SEQUENCE Please note that the shutdown sequence cannot be aborted Once the shutdown sequence has been initiated it must be completed as per the steps above...

Page 16: ...may affect performance In those circumstances instead of achieving a performance of six million packets per seconds you may see a 1 reduction in performance proportional to the frequency of the manage...

Page 17: ...t on the unit s enclosure may harm the internal parts and cause malfunction The supplied antenna type has been tested indoors with the USC10G4 and performs well Depending on the placement of your unit...

Page 18: ...and synchronization is imminent waiting only for the computations to complete Once GPS time synchronization has completed the GPS light will shine steadily and the COM light will turn off It generall...

Page 19: ...current leap second data When using FastGPS the unit may synchronize to a time that is one second off of the actual GPS time depending on when the GPS time committee last added a second and when your...

Page 20: ...mal You may disable GPS time synchronization through the management utility see page 34 Choose the option to change settings then follow the instructions on the screen to toggle GPS time synchronizati...

Page 21: ...versa Likewise with ports 3 4 and 5 6 When one or all pairs are in inline mode it is not necessary to designate a port for management any port in inline mode may be used for communicating with the man...

Page 22: ...Bypass mode may also be engaged and disengaged manually through the management utility It is possible to have all pairs of ports manually switched into bypass mode however this would make it impossib...

Page 23: ...rdless of retrieval status at shutdown at bootup the unit will revert to the chosen default setting When downloading data by default the management utility downloads the data from all ports for the sp...

Page 24: ...feature comes in handy when you have equipment on one side or the other of the unit that is unable to cope with the level of traffic In that circumstance the IPCopper unit may act as a large network b...

Page 25: ...to view videos demonstrating the menu driven management utility The utility may also be customized to fit the particular needs of your organization For more information please contact us at 1 855 347...

Page 26: ...on the computer To launch the IPCD10G4 management utility 1 Launch the executable file named IPCD10G4_ your unit s serial number exe by double clicking on it 2 The application will launch a command p...

Page 27: ...nit for more on how the management utility communicates with the unit please see page 25 Please see the next section ACCESSING IPCOPPER FROM A REMOTE LOCATION on page 29 for more information on choosi...

Page 28: ...a workgroup s router and the rest of the LAN To access IPCopper from a computer located in a different part of the LAN use the IP address of the router ROUTER WORKGROUP LAN ADMIN USER Scenario 4 In th...

Page 29: ...tely the admin user would use the IP address of the firewall located on the other side of the unit FIREWALL ADMIN USER INTERNET Scenario 2 In this scenario the USC10G4 is placed almost at the network...

Page 30: ...ease note it may be necessary to send the unit to IPCopper tech support to have the password reset When checking status retrieving data or changing settings the interface will prompt the user for a pa...

Page 31: ...of 12 characters and should conform to hex decimal format i e you may use any number 0 9 and any letter A F 6 When prompted re enter the new passcode to confirm the change IMPORTANT Do not lose the ad...

Page 32: ...S and SyncGPS Indicate the unit s current GPS synchronization settings If SyncGPS is OFF GPS time synchronization has been disabled and the unit will not synchronize its time to GPS time at bootup For...

Page 33: ...ime synchronization is used to ensure that the unit s clock keeps counting forward in time Drops and Errors The first number refers to packets that were received properly but not stored either because...

Page 34: ...very similar to the Check Status screen but with codes for the changeable settings highlighted see screenshot below R Change the boot setting for retrieve mode If Retrieve is ON the unit will boot up...

Page 35: ...nagement MAC address Please note this MAC address entry is only active when you have a port set to management mode D Enable or disable user s ability to download data The user can only download data f...

Page 36: ...e utility first prompts you to enter a name to use for the log file 2 Next the utility asks for the name to use for the PCAP data file 3 The utility then gives you the option of downloading the PCAP d...

Page 37: ...would like IP address or MAC address filters applied to the download whether you would like to discard packets with invalid checksums because IPCopper stores the original checksums for every packet o...

Page 38: ...e quantity of packets with invalid checksums The utility will save the log file and the PCAP file s in the same folder in which the management utility executable resides TIPS FOR RETRIEVING DATA If Al...

Page 39: ...l shift the beginning of the retrieval away from the immediate overwrite zone by the specified offset Overwrite point Offset IPCopper USC10G4 Product Manual 39 Offset Data requested for download Overw...

Page 40: ...ta via a port set to management mode By doing this you can ensure that the unit is not capturing any data during the retrieval process and therefore not overwriting Please also see CTRL MARKER AND PER...

Page 41: ...2 Shut the unit down remove from power and re connect to power using a different power cord and different outlet then reboot the unit 3 Change all ethernet cables connected to the unit then reboot 4 D...

Page 42: ...o you would not be able to connect to the internet through the unit In order to connect to the internet or other parts of the network through the unit the unit must be in either inline or bypass modes...

Page 43: ...l support for further assistance Please note that if you have recently experienced power fluctuations spikes or outages such as those due to a storm some of the unit s internal components may have bee...

Page 44: ...g The power inlet contains three fuses one of which is a spare If the power supply fuses get blown you will have to remove the fuse assembly which is part of the inlet to replace them Use a flathead s...

Page 45: ...support htm Other Support www ipcopper com support htm Warranty Claims www ipcopper com warranty htm Contact Information IPCopper Inc 7180 SW Fir Loop 100 Portland OR 97223 Toll Free 1 855 347 8074 P...

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