not.
IIIIP
P
P
PC
C
C
CA
A
A
AM
M
M
M Us
Us
Us
Use
e
e
errrr M
M
M
Ma
a
a
an
n
n
nu
u
u
ual
al
al
al
When one of the multiple cameras disconnected,
the color changed to yellow and pop-up the prompt
“Fail to connect to the device…”.
Figure 4.2
4.1.8
4.1.8
4.1.8
4.1.8 Can
Can
Can
Can’’’’tttt a
a
a
ac
c
c
cce
ce
ce
ces
s
s
ss
s
s
s the
the
the
the ipca
ipca
ipca
ipcam
m
m
me
e
e
errrra
a
a
a in
in
in
in tttthe
he
he
he in
in
in
inttttern
ern
ern
erne
e
e
et?
t?
t?
t?
There are some reasons:
1 ActiveX controller is not installed correctly(see more details:4.1.4).
2 The port ipcamera used is blocked by Firewall or Anti-virus software.Please change a port number and try
again.
3 Port mapping is not success.You can do port mapping by two ways:
�
Enter setting page of the router which ipcamera connect with to enable UPNP function.Enter ipcamera
“
U
U
U
Up
p
p
pn
n
n
np
p
p
p S
S
S
Se
e
e
ettttttttin
in
in
ing
g
g
gs
s
s
s
” to enable UPNP and make sure the state is “Upnp success”.
�
If your router has the Virtual Map function.Enter router setting page,add ipcamera
‟
s IP and port to the
Virtual map list.
4.1.9
4.1.9
4.1.9
4.1.9 Probl
Probl
Probl
Proble
e
e
em
m
m
ms
s
s
s o
o
o
offff using
using
using
using tttthe
he
he
he ffffiiiirrrref
ef
ef
efo
o
o
ox
x
x
x br
br
br
bro
o
o
ow
w
w
wse
se
se
serrrr
I use the firefox explorer to login my device, but the monitoring pages didn
‟
t display normally?
Taking into account security issues, the firefox explorer doesn
‟
t support ActiveX controls, but its office provides a
plug-in named IE-Tabe for us and which can enable firefox to support ActiveX controls, you can access the
website as follows with the firefox explorer:
https://addons.mozilla.org/en-US/firefox/addon/1419
On
the
download
page,
select
the
right
version
for
your
browser,
download
it,
then
start
the installation.
Now, we take the firefox browser whose version is 2.0.0.18 as the example to describe the whole procedure.
1 Select the version shown in the chart below
2 Click “Add to Firefox (Windows)” to start download
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