©Copyright 2009 IonWays, LLC VS.1
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Reverse Osmosis Water Purification System
LIMITED TWO YEAR WARRANTY
1. WHAT YOUR WARRANTY COVERS
Our manufacturer warranties this system for the original owner to be free of defects in material and workmanship
from the date of manufacture for two years as follows:
1.) Within two years of purchase, replace the defective parts (excluding the replaceable filters) at no charge.
2.) The replaceable filters are warranted for defects in material and workmanship only. Service life of
replaceable filter varies with local water and is thus not warranted.
2. CONDITIONS OF WARRANTY
1.) System must be maintained and serviced with approved replacement parts and filters. The performance
and function of your drinking water system is directly related to the quality of the water being treated and
the particular application in which it is used. Therefore, IonWays’ liability is limited to consequential
damages of any kind. This warranty gives you special legal rights and you may also have other rights
which vary from state to state.
2.) Systems must be installed and operated in accordance with recommended procedures and guidelines.
3. WHAT IONWAYS REVERSE OSMOSIS SYSTEMS WILL NOT DO:
1.) Warranty is void if product failure or damage result from freezing, neglect, misapplication, fouling with
sediment or scale or failure to operate the system in accordance with the instructions contained in the
owner’s manual.
2.) The following operating conditions must also be followed for this warranty to be valid.
•
Operating pressure between 50-90 PSI
•
Operating temperature between 40-100ºF
•
The hardness of the water cannot exceed 15 grains per gallon or 256 ppm
•
Iron must be less than 0.3 ppm
•
The pH of the water must not be lower than 3 or higher than 11
•
Incoming Total Dissolved Solids not to exceed 1000 ppm
4. OBTAINING WARRANTY SERVICE
To obtain warranty service, please call (775) 324-2400, Option 2 to have a Return Merchandise Authorization
Number (RMA#) assigned to your return.
No return can be accepted without our prior authorization.
Ship
your Reverse Osmosis unit (less the tank) with freight and insurance prepaid along with proof of the date of
original purchase and RMA # clearly identified on shipping box to:
IonWays Returns Dept.
8745 Technology Way Ste. C,
Reno, NV 89521
5. LIMITATIONS AND EXCLUSIONS:
IonWays will not be responsible for any implied warranties, including those of merchantability and fitness for a
particular purpose. IonWays will not be responsible for any incidental or consequential damages, including travel
expense, telephone charges, loss of revenue, loss of time, inconvenience, loss of use of the equipment and
damage caused by the equipment and its failure to function properly. This warranty sets forth all of IonWays
responsibilities regarding this equipment.