Annex B
Annex C
– Statement Limited Warranty
The warranties provided by Ionodes Inc. (Ionodes) in this Statement of Limited Warranty apply only to
ION-R100 products purchased from an authorized Ionodes Inc. (Ionodes) Reseller, Integrator or
Distributor and returned from European, Asian or North American countries, and excludes all Latin
American countries. The term "ION-R100" means an ION-R100 module, any module upgrade, or
accessories, or any combination of them. The term "ION-R100" does not include any software
programs, whether pre
–loaded with the ION-R100, installed subsequently or otherwise which are
covered by a separate Limited Warranty. Nothing in this Statement of Warranty affects any statutory
rights of purchaser that cannot be waived or limited by contract. If you have any questions regarding
this Limited Warranty, contact Ionodes Inc. and its resellers. The Warranty period for the ION-R100 is
2 years from date of billing for the ION-R100 product.
The Ionodes Warranty for ION-R100
Ionodes warrants that each ION-R100 is free from defects in materials and workmanship, and con-
forms to the ION-R100 Official Published Specifications (See http://www.ionodes.com for details).
The warranty period for an ION-R100 is a specified, fixed period commencing on date of billing by
Ionodes for the Product. If a valid proof of billing cannot be found, the warranty may be void by Ion-
odes Inc. or measured from the date the ION-R100 has shipped from a Ionodes Depot center based
on its serial number.
If, during the warranty period, the ION-R100 is not in good working order, Ionodes will, at its option,
repair or replace it at no additional charge, except as is set forth below.
In some cases, the replacement product may not be new and may have been previously installed.
Regardless of the replacement product used, Ionodes’ appropriate warranty terms apply.
In case Ionodes or your reseller are unable to repair an Ionodes ION-R100, you can alternatively ask
for a partial refund as far as justified by the reduced value of the unrepaired ION-R100 or ask for a
cancellation of the respective agreement for such ION-R100 and get your money refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of an ION-R100 resulting from misuse, accident,
modification, unsuitable physical or operating environment, improper maintenance by the end user, or
failure caused by a product for which Ionodes is not responsible. The warranty is voided by removal
or alteration of ION-R100 or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Items Not Covered by Warranty
Ionodes does not warrant uninterrupted or error
–free operation of an ION-R100. Any technical or
other support provided for an ION-R100 under warranty, such as assistance via telephone with "how
–
to" questions and those regarding ION-R100 set
–up and installation, will be provided WITHOUT
WARRANTIES OF ANY KIND.
