IOM Holdings HI-VAL 56K User Manual Download | Manualshive

Page: 26 / 31

background image

56K Internal PCI Modem

User’s Guide

Page 26

Troubleshooting

This section is devoted to help you identify and resolve some of the frequently encounter
problems that users come upon. Read the questions and answers carefully and pay
attention to any special instructions. If you can not find an answer to your issue in this
section, contact IOM Holdings technical support for additional assistance.

How do I test to see if the modem is working properly.

Go to Control Panel and double click on the Modem Icon. Select the Diagnostic tab and
highlight the appropriate COM Port.

Click on the “More Info” button. The modem should respond with information about the
hardware. If you receive an error, the modem has not been installed or configured
properly. Try uninstalling the modem driver, and reinstalling them again.

«
...
24
25
26
27
28
...
»

Summary of Contents for HI-VAL 56K

Page 1: ...e under applicable copyright laws to make unauthorised copies of copyright protected material including computer programs films broadcasts and sound recordings This equipment should not be used for such purposes Notice IOM Holdings Incorporated makes no warranty of any kind with regards to this ...

Page 2: ...d by copyright see below The information contained in this document is subject to change without notice Trademarks Microsoft is a registered trademark of Microsoft Corporation Windows Windows 95 and the Windows 95 logo are trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Corporation All other trademarks and product names used within this manual a...

Page 3: ...nt generates uses and can emit radio frequency energy and if not installed or used in accordance with the instructions may cause interference to radio communications However television reception interference can be determined by turning the equipment off and on The user is encouraged to correct the interference by one or more of the following measures q Reorient or relocate the receiving antenna q...

Page 4: ...QUIREMENTS 8 Hardware Installation 9 Driver installation 13 INSTALLATION UNDER WINDOWS 95 98 13 INSTALLATION UNDER WINDOWS NT 16 INSTALLATION UNDER WINDOWS 2000 21 Troubleshooting 26 Contacting IOM Holdings Error Bookmark not defined Register Your HI VAL Product Error Bookmark not defined ...

Page 5: ...install and use We began with one PCMCIA sound product in 1993 Since then our company has grown and now offers more than thirty products in the computer market including CD ROM drives 3D stereo sound cards wave table sound cards PCMCIA devices accelerated 3D graphics cards CD ReWritable drives modems scanners USB cards digital cameras DVD drives and even MP3 playback devices In the coming months w...

Page 6: ... 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 1200 300 Supported Protocols V 90 K56Flex V 34 V 32bis V 32 V 22bis v 22 V 21 V 23 Bell212A Bell 103 Data Compression V 42bis MNP 5 Error Correction V 42 MNP 4 Fax Features Supported Speeds 14400 12000 9600 7200 4800 2400 300 Supported Protocols V 17 V 29 V 27ter V 21 Channel 2 EIA Class 1 Command General Features Auto Fallback AT Comm...

Page 7: ...0 bps ITU T V 32bis 14 400 12 000 9 600 7 200 bps TCM 4 800 bps DPSK ITU T V 32 9 600 bps TCM QAM 4 800 bps DPSK ITU T V 22bis 2 400 bps QAM ITU T V 22 1 200 bps DPSK ITU T V 21 300 bps FSK ITU T V 23 1 200 75 bps FSK Bell 212A 1200 bps DPSK Bell 103 300 bps FSK Data Compression ITU T V 42bis MNP Class 5 Error Correction ITU T V 42 LAPM MNP 2 4 Fax ITU T V 17 14 000 12 000 9 600 7 200 bps TCM ITU ...

Page 8: ...installation CD Phone cable Fax Data software System Requirements Your computer must meet the following requirements for the HI VAL 56K and associated software to work properly IBM PC or 100 compatible Pentium 200MHz or higher processor AMD K6 200MHz or above 16MB of System Memory or higher 1 available PCI bus slot Windows 98 95 OSR 2 1 or Windows NT 4 0 Service pack 3 Operating System CD ROM driv...

Page 9: ...tal surface such as your computer s chassis before and during installation of hardware 2 Remove the computer cover Locate and remove any screws that hold the cover in place Gently remove the cover leaving the base of the unit in place You may need to wiggle the cover back and forth to loosen it Do not use excessive force Your computer cover may be different that the computer cover shown above The ...

Page 10: ...e Page 10 3 Locate an available PCI expansion slot 4 Remove the cover plate from the access slot Each expansion slot has an access slot in the chassis covered by a removable plate Undo the screw that holds the plate and remove the plate ...

Page 11: ...refully align the connector with the slot and push the card into the slot until it snaps into place You may need to use a gentle back and forth rocking motion when inserting the card into the slot Once you install the card secure it by replacing the screw you removed with the expansion slot cover plate Double check all connections make sure everything is plugged in correctly and firmly seated befo...

Page 12: ... computer monitor and other peripherals Your computer should start up as it normally does If it doesn t power down your system first and check to make sure that all your expansion boards are firmly seated and that all cables both inside and on the back of the computer are properly connected If you are still having problems refer to the troubleshooting section before calling for help Congratulation...

Page 13: ...Power on your System 2 Insert the 56K Internal PCI modem driver CD into your CD ROM drive 3 During the load process the Add New Hardware Wizard should detect a new hardware Click on the Next button 4 Select Search for the best drivers for your device from the next screen and click on the Next button ...

Page 14: ...ion and type D Ess Pci ES2838 Win9x Where D is your CD ROM letter drive Click on the Next button 6 After the Add New Hardware Wizard finds a ESS Data Fax Voice Modem Click on the Next button 7 When the Add New Hardware Wizard has finished installing the drivers click on the Finish button ...

Page 15: ...56K Internal PCI Modem User s Guide Page 15 Note If after following these instructions your modem does not work refer to the troubleshooting section for additional help ...

Page 16: ...n_mmx Be sure to use the correct driver for your CPU type If you are unsure of the CPU type contact your system vendor This modem does not support Windows NT 4 0 Server 1 Power on your System 2 Insert the 56K Internal PCI modem driver CD into your CD ROM drive 3 Log into Windows NT Make sure you have sufficient rights to make changes to the system 4 Click on the Start button on the task bar and se...

Page 17: ...56K Internal PCI Modem User s Guide Page 17 6 Click on OK to continue 7 Go to Control Panel Start Settings Control Panel and double click on the Modems icon ...

Page 18: ... Internal PCI Modem User s Guide Page 18 8 Click on Next to let Windows detect the new modem 9 Click Next after Windows has found the ESS Modem 10 Click Finish after the modem has been set up successfully ...

Page 19: ...56K Internal PCI Modem User s Guide Page 19 11 When the Modem Properties window appears click Close to continue ...

Page 20: ...er s Guide Page 20 12 Click Yes If Windows asks to configure Dial up Networking 13 Click Continue to exit form the Remote Access Setup 14 Click on the OK button when ask to restart the system before the system can use the modem ...

Page 21: ...Power on your System 2 Insert the 56K Internal PCI modem driver CD into your CD ROM drive 3 During the load process the Add New Hardware Wizard should detect a new hardware Click on the Next button 4 Make sure Search for a suitable driver for my device is selected and click Next ...

Page 22: ...56K Internal PCI Modem User s Guide Page 22 5 Select Specify a Location and click Next ...

Page 23: ...Internal PCI Modem User s Guide Page 23 6 From the prompt type D Ess Pci Es2838 win2000 or Browse to the correct path on the CD ROM Click OK 7 Click Next after Windows has found the driver for the ESS modem ...

Page 24: ...56K Internal PCI Modem User s Guide Page 24 8 Click Yes to continue if the Digital Signature Not Found window appears 9 Click Finish after Windows has installed the drivers ...

Page 25: ...56K Internal PCI Modem User s Guide Page 25 10 Check the Device Manager Start Settings Control Panel System Hardware Device Manager to verify that the modem has been successfully installed ...

Page 26: ...o your issue in this section contact IOM Holdings technical support for additional assistance How do I test to see if the modem is working properly Go to Control Panel and double click on the Modem Icon Select the Diagnostic tab and highlight the appropriate COM Port Click on the More Info button The modem should respond with information about the hardware If you receive an error the modem has not...

Page 27: ...eans that the modem settings are conflicting with another device or it is not install properly If you need to change the resources follow this instructions 1 Click on the Start button Settings Control Panel and Double click on the System icon 2 Select the Device Manager and click on the plus sign next to Modems 3 Double click on the device with the yellow exclamation mark on it 4 Switch to the Res...

Page 28: ...into the PHONE jack 3 Make sure the modem is install properly is using the right drivers and that it has no resource conflicts with other devices 4 Make sure the modem acknowledges any special numbers or characters to access an outside line e g 9 5 You have too many devices on the line Try unplugging other phone devices connected to your phone line 6 Your Digital or PBX does not support modems You...

Page 29: ...old wires Some times I get disconnected Why Some systems or ISPs have an Idle Time out If you are on line but leave your account idle for a period of time you may get disconnected Is V 90 a further refinement of K56flex Yes K56flex V 90 compliant modems will continue to deliver all the advantages of faster web browsing plus the ability to interoperate among various other 56K technology modems Do I...

Page 30: ...e problem You can contact Hi VAL s Technical Support staff at the following numbers Phone 714 953 0589 M F 8 00AM 5 00PM PST Internet http www hival com Go to the technical support section and fill out support form Register Your Hi VAL Product Please take the time to send in your registration card The serial number of your drive is located on the top of the drive itself The series of numbers under...

Page 31: ...12127 ver 1 0 ...

Reviews:

No comments

Related manuals for HI-VAL 56K

OnSite 1052 Series

Brand: Patton electronics Pages: 20

DSL-302G - 8 Mbps DSL Modem

Brand: D-Link Pages: 11

SocketModem MT2456SMI-22

Brand: Multitech Pages: 58

Interactive DDM3500

Brand: Ubee Pages: 21

Brand: Ebyte Pages: 37

Brand: Clean Logix Pages: 9

Brand: Four-Faith Pages: 22

Brand: SimpleTech Pages: 90

Brand: NETGEAR Pages: 2

5G WI-FI PRO MU500

Brand: Telstra Pages: 26

Brand: 3Com Pages: 15

HomeConnect 3CR29223

Brand: 3Com Pages: 1

Impact External ISDN Modem

Brand: 3Com Pages: 6

Brand: CTC Union Pages: 43

Brand: Xircom Pages: 4

Impact IQ 3C882

Brand: 3Com Pages: 114

Brand: Onlogic Pages: 16

Brand: MTN Pages: 2

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands