background image

 
 

 

Electrical Safety Notice

 

In the following situations, the electric power should be turned off and appropriate repairs, 
replacements or remedies should be taken. 

 

The power cord or plug is damaged, frayed or shows heavy wear

 

  

 

The ioibox unit has been physically crushed or deformed

 

The ioibox unit has been exposed to water

 

 

The ioibox unit has been exposed to fire, intense heat or heavy smoke

 

  

 

Electrical connections of the ioibox unit become abnormally hot or smoke

 

The ioibox unit has been dropped, damaged or shows signs of loose internal parts.

 

 

The ioibox unit power light fails to illuminate or the ioibox unit does not operate 
properly 

 

The ioibox unit shows signs of damage from exposure to fumes or vapors

 

 
 

Summary of Contents for trk100

Page 1: ...trk8000 ioiware command center ioiware setup ioibox lvm300 ioicam wdc100dn ioicam mmp100dn and ioicam xptz100dn are trademarks of ioimage Ltd Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies Specification is subject to change without notice 2004 2007 ioimage Ltd All rights reserved ...

Page 2: ... change without notice Copyright 2007 ioimage Ltd all rights reserved Trademarks and Copyrights This Guide and its contents are herein is owned by ioimage Ltd all rights reserved ioimage the ioimage logo ioimage analytics ioiware ioibox trk10 trk10d trk100 trk100d trk200 trk4000 trk4000rm trk4000d and trk8000 ioiware command center ioiware setup ioibox lvm300 wdc100dn ioicam mmp100dn and ioicam xp...

Page 3: ...icam units are being installed The purpose of this document is to provide instructions and installation procedures concerning how to connect the hardware and if required configure the ioibox unit to be connected to an existing LAN WAN network After completion of the hardware installation additional setup configurations are required for operation of the ioibox unit For more information on ioibox un...

Page 4: ...s 21 Overview of RS232 and RS485 Connections 21 PTZ Control 22 Installation 22 Connecting the ioibox unit 22 Connecting to the Network 23 Connecting the Video Source camera 24 Connecting Relay Outputs 24 Connecting Alarm Inputs Dry Contacts 29 Connecting PTZ Camera Controller Lines 30 Connecting ioibox unit Video Output to an Analog Device 35 Connecting the External Protective Earth Terminal 35 Co...

Page 5: ...elay Output Connection 25 Continuous Signal until Reset 27 Continuous Signal during Event 27 Pulsing Signal until Reset 28 Intermittent Signal during Event 28 Alarm Input Connection 29 PTZ control lines connected with the adapter cable RS485 lead wires 31 Connecting PTZ Camera Control Lines to RS232 DB9 on the ioibox unit 33 Connecting a Wire to a Terminal Block 47 RS232 485 Pin Diagram 52 iv ...

Page 6: ...and CAUTIONS are distributed throughout this document whenever applicable to alert the user of potentially hazardous situations Although the ioibox unit is designed and manufactured in compliance with all applicable safety standards certain hazards are present during the installation of this equipment Definitions A WARNING is a precautionary message that indicates a procedure or condition where th...

Page 7: ... of the power cord Do not operate the ioibox unit in the absence of a suitably installed ground conductor Warning If you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating Warning Only qualified trained personnel should service and repair this equipment Warning Assure the con...

Page 8: ...lly crushed or deformed The ioibox unit has been exposed to water The ioibox unit has been exposed to fire intense heat or heavy smoke Electrical connections of the ioibox unit become abnormally hot or smoke The ioibox unit has been dropped damaged or shows signs of loose internal parts The ioibox unit power light fails to illuminate or the ioibox unit does not operate properly The ioibox unit sho...

Page 9: ...r outdoors Keep the ioibox unit in a clean and dry environment Operating temperature should be maintained within 0 c to 50 c Operating humidity 5 to 95 non condensing The ioibox unit should be kept dry and free from water condensation To prevent overheating avoid positioning the ioibox unit near heaters or heating system outputs and avoid exposure to direct sunlight Keep the ioibox unit free from ...

Page 10: ...box unit package The trk100 trk10d and trk200 unit package contains the following QTY Description 1 The ioibox unit trk100 trk100d or trk200 1 Power Supply with IEC power cord C13 2 Terminal block spring clamp connectors for Alarm Input and Relay Output wire termination 1 Documentation and utilities CD 1 Quick reference guide Indoor and Outdoor Installation Considerations The following sections pr...

Page 11: ...n secure weatherproof storage such as an outdoor communication cabinets junction boxes or system cabinets Plan ahead to determine where to install weatherproof outlet boxes and ioibox unit storage Whenever possible ground weatherproof boxes to an outdoor ground Outdoor boxes should provide some form of a security locking mechanism Look for an enclosure casing suited for protecting the ioibox as ne...

Page 12: ...e Recommended Cable Specifications 75 coaxial cable impedance Note Using a cable longer than the manufacturer s specifications for optimal video signal may result in degradation of color and video parameters Warning To avoid damage to the system and system interference a certified electrician must assure that the ground voltage ground loops and foreign stray voltage is comparable among all connect...

Page 13: ...ust be installed in accordance to the applicable requirements in the US National Electrical Code and the Canadian Electrical Code North America power connection select a power supply cord that is UL Listed and CSA Certified 3 conductor 18 AWG terminated in a molded on plug cap rated 125 V 15 A with a minimum length of 1 5m six feet but no longer than 4 5m Electrical infrastructure and wiring shoul...

Page 14: ...ox units Caution Always use the properly rated external power supply If you use a replacement power supply note that several competing standards exist and in some cases incompatible plugs will fit or can be made to fit thus permanently damaging equipment and the ioibox unit Beware of improper voltage reversed polarity exceeded current ratings connector damage caused by incompatible connectors The ...

Page 15: ... encoding and streaming The DSP must be configured through the IP connection of the ioibox unit in order for the unit to operate ioimage module features The built in modules include Intrusion Detection for detecting intruder scenarios PTZ Tracking for transforming pan tilt zoom cameras into self directed intruder tracking systems Unattended Baggage Unattended Threat Detection for detecting left be...

Page 16: ...s section page 52 Can be utilized from custom programs that use the ioimage API application program interface For more information refer to the ioimage API User Guide Note An adapter cable RJ45 to 2 x RS232 DB9 1 RS485 lead wires can be purchased as a separated accessory Warning The RS232 standard specifies a maximum open circuit voltage of 25 volts Exceeding this voltage can cause permanent damag...

Page 17: ...Inputs section page 29 2 RELAY OUTPUT Terminal block connector port for plugging in the terminal block connector as shown in the diagram in the Connecting Relay Outputs section page 24 Supports output of optoisolated signal for up to two connected external devices For example an electrical door lock relay NO1 NO2 are leads for NORMALLY OPEN configurations NC1 NC2 are leads for NORMALLY CLOSED conf...

Page 18: ...Unassigned 3 Operating Light 4 Power Indicator 1 2 3 4 trk200 unit Front Panel This section provides a short description of the trk200 unit front panel connections and features 1 2 3 4 5 trk200 Front Panel 1 AUDIO OUT Output audio standard RCA jack female RCA connector for transmitting sound to external devices such as a loudspeaker 2 AUDIO IN Input audio standard RCA jack female RCA connector for...

Page 19: ...aximum open circuit voltage of 25 volts Exceeding this voltage can cause permanent damage to the unit Warning The RS485 standard specifies a maximum voltage of 12 V and 7 volts Exceeding this voltage can cause permanent damage to the unit 4 VIDEO IN Video input for receiving analog video signal such as from a camera or device 5 VIDEO OUT Video output for transmitting analog video signal to an anal...

Page 20: ...tor as shown in the diagram in the Connecting Relay Outputs section page 24 Supports output of optoisolated signal for up to two connected external devices For example an electrical door lock relay NO1 channel 1 NO2 channel 2 are leads for NORMALLY OPEN configurations NC1 channel 1 NC2 channel 2 are leads for NORMALLY CLOSED configurations C1 channel 1 C2 channel 1 are leads for COMMON wire config...

Page 21: ...Left column is for channel 1 Right column is for channel 2 1 Unassigned 2 Unassigned 3 Operating Light 4 Power Indicator 1 2 1 2 3 4 Package Accessories Power supply includes two parts the transformer unit and an IEC cord C13 C14 Compact ioibox unit Two Part Power Supply Specifications Power Supply Input 110 240V 1 0A 47 63Hz Power Supply Output 12V 0 6A Polarity Terminal block spring clamp connec...

Page 22: ... Adapter Cable Optional An adapter cable RJ45 to 2 x RS232 DB9 1 RS485 lead wires can be purchased as a separated accessory Installation CD CD includes Documentation 17 ...

Page 23: ...ng between interfaces to external devices Relay Outputs Dry contact Alarm Inputs and the ioibox location 6 Install video monitors and the wiring to connect to the ioibox unit location 7 Install wiring between PTZ controller leads and the ioibox unit location 8 Connect the workstation computer to the network Tip The unit is delivered from manufacture with a pre configured IP address Change the pre ...

Page 24: ...s 4 Connect the electric to the ioibox unit 5 Write down the ioibox IP addresses Note which cameras and dry contacts Relay Outputs and Alarm Inputs are connected with descriptions Note the camera model as well as which cameras are PTZ and which are stationary 6 If you choose to make changes to the ioibox unit network settings use the ioibox HTML Edition Setup IP submask and gateway Note In order f...

Page 25: ...stem the ability to change or command ioibox units and their connected relay contacts will not be available in analog only monitors Consideration and care needs to be given to how the security officers will reset command and override incident responses For example if the system detects someone walking in a detection zone and automatically executes a lockdown security officers should have a bypass ...

Page 26: ...ample if the system detects someone walking in a detection zone and automatically executes a lockdown security officers may need a bypass for the lockdown Overview of RS232 and RS485 Connections The RS262 485 connections made to the ioibox unit are made through the adapter cable Dual connections split from one port to provide the ability to connect two devices such as a PTZ camera Warning The RS23...

Page 27: ...s Connecting the ioibox unit page 22 Connecting the Power Supply page 35 Setting the ioibox unit IPs page 36 Resetting ioibox units page 40 ioibox unit Network IP Assignment Modes DHCP Manual page 40 Connecting the ioibox unit This section contains explanations and procedures for connecting the ioibox units Note that the power connection is recommended to be the last step of the first phase of har...

Page 28: ...units applications and Internet Browser The following communication needs to be supported between units HTTP o Used for Commands Requests Replies and notifications o IP port 80 NTP o Used for Time synchronization with a network time server using SNTP o IP port 123 RTSP o Used for RTP session setup o IP port 554 RTP o Used for Multimedia streaming o IP port 2000 to 65535 Multicast UDP o Used for Un...

Page 29: ...u will need to connect the control lines of the PTZ camera in order to use the pan tilt and zoom operability For more information see the Connecting PTZ Camera Control Lines Remote Control procedure page 30 Connecting Relay Outputs For incident responses and device automatic commanding through the ioibox you can connect external devices such as door locks lights etc to the Normally Open or Normall...

Page 30: ...at the ground voltage ground loops is comparable among all connected system components Relay Output Specifications Maximum current 1A 24VDC Maximum current 0 5A 125VAC Relay Output Connection If the Relay Output wires are in a shielded cable connect the shielded wire to any of the common terminals 25 ...

Page 31: ...wire that leads to COMMON terminal of the external device when connecting either a Normally Open or Normally Closed device A Relay Output terminal has two options for connecting a device Option 1 is for a Normally Open configuration Option 2 is for a Normally Closed configuration Output supports optoisolated signal for up to two connected external device relays such as an electrical door lock rela...

Page 32: ...The following diagrams show signal patterns that can be configured in the ioibox Setup Continuous Signal until Reset Continuous Signal during Event 27 ...

Page 33: ...Pulsing Signal until Reset Intermittent Signal during Event 28 ...

Page 34: ...ION Assure the common ground terminal connection for alarm inputs is connected in the right terminal connector socket of an Alarm Input pair CAUTION To avoid damage to the system and system interference a certified electrician must assure that the ground voltage ground loops is comparable among all connected system components Accepts Alarm Lead Wires Alarm Input Terminal block 4 3 2 1 B A B A B A ...

Page 35: ...unit to the PTZ camera Once connected the camera can be configured in the ioibox Setup software This configuration allows PTZ control of the specified camera using a remote PTZ controller The connection capabilities of the ioibox unit provide up to two connections to the RJ45 using the adapter cable Connections can be either RS232 or RS485 standard depending on which cable connection you use The f...

Page 36: ...l Lines to RS485 lead wires The following diagram shows the ioibox unit and the PTZ connection using an RS485 connection on the adapter cable TRK Adapter Cable PTZ control lines connected with the adapter cable RS485 lead wires 31 ...

Page 37: ...able 1 Insert and clamp the control lines of the adapter cable to the terminal block of the camera a Connect the orange TX lead to the RX b Connect the yellow TX lead to the RX 2 Plug the RJ45 male end ioimage RS232 DB9 to RJ45 into the ioibox unit RS232 485 port 32 ...

Page 38: ...e adapter cable Connecting PTZ Camera Control Lines to RS232 DB9 on the ioibox unit Connecting a PTZ Camera to the RS485 connection of the adapter cable example procedure 1 Insert and clamp the control lines to the terminal block of the converter RS232 to RS485 bidirectional converter a Connect the TX lead to the RX b Connect the TX lead to the RX 33 ...

Page 39: ... position the DTS TX RX switch to the RX TX on position 4 Connect the converter RS232 to RS485 bidirectional converter to the adapter RS232 D825 to DB9 5 Attach DB9 female end to the adapter cable RS232 DB9 to RJ45 male adapter 6 Plug the RJ45 male end ioimage RS232 DB9 to RJ45 into the ioibox unit RS232 485 port 34 ...

Page 40: ...ive earth according to local regulations and codes To Connect the External Protective Earth Terminal 1 On the back of the ioimage unit loose the screw of the protective earth terminal 2 Attach a properly rated ground cable according to local code requirements and tighten the screw 3 Assure that the other end of the ground cable is connected to protective earth according to local regulations and co...

Page 41: ... conditions are not met you may need to temporarily make changes to you network settings to allow the configuration of the ioibox network settings to requirements and then manually restore the network settings afterwards This requires administrative permission and should only be done by a network administrator who is authorized to change these settings One a connection is established and the netwo...

Page 42: ...mber in standard format that is the IP of a trk1 used on the LAN WAN Subnet mask This is a mask that limits which network computers are allowed to access the ioibox This mask should be changed to match with your local network numbering convention Default gateway This address is a local IP address usually a router on the local network that serves to forward to another network beyond the local netwo...

Page 43: ...r to be used c In the subnet box enter the subnet mask required for the network and specifically with the machines that will be using and configuring the unit d If on a WAN in the Gateway box enter the IP of the WAN gateway 6 Click Apply Note Selection of DHCP option when DHCP server is not available may cause the unit to default to an arbitrary IP address that may be incompatible with the network...

Page 44: ...g convention Default Gateway A node usually a router on the computer network that serves as an access point to another network If your network uses a switch gateway This is the IP address of that switch If your network uses a hub this setting is not applicable To change the network settings using the SiteConfigurator 1 Start the SiteConfigurator The site configuration takes a few moments to displa...

Page 45: ...will request and use the IP numbers provided by the DHCP Note if you are using DHCP it is recommended that the network be configured to associate the MAC address with the DHCP assigned IP number This will help prevent problems with DHCP giving away a unit s IP to another device Note Selection of DHCP option when DHCP server is not available may cause the unit to default to an arbitrary IP address ...

Page 46: ...s possible this increases the possibility of the sunshield protecting from effects of the sun and the lens from dust and weather If the camera model has image stabilizer functionality it should be enable If the camera has built in motion detection disable it If the PTZ camera model supports privacy masking features all privacy masks should be disabled If the PTZ camera model has proportional pan a...

Page 47: ...OV depth topology detection plane angle of intersect In general greater heights with smaller inner steeper angles provide more pronounced visualization of movement on the detection plane towards or away from the camera If to large of a camera angle tilt approaching parallel in relation to the detection plane and low camera height are used visualization of movement towards or away from the camera w...

Page 48: ...tomatically adjust to close light and this will reduce visibility at depth where the light is not as strong o Lighting including infrared should not be directed at the ground in front of the camera but is preferential that it be projected near parallel to the ground This is because if the foreground is brightly lit the auto iris may adjust and reduce visibility at depth where the light is not as s...

Page 49: ... pixels can translate into several meters on the horizontal pan of the PTZ For planning the intersection angles of a PTZ and stationary camera the following guides for understanding the level of accuracy on a PTZ handoff at the different PTZ to stationary intersect angles horizontal for different visual camera angles vertical on a stationary camera For a stationary camera with a low camera angle o...

Page 50: ...quires more than one camera place the cameras so that the field of views overlap sufficiently so that there are no dead zones between them Factors of lens selection camera height depth and width of view will determine the capabilities of the cameras to cover any given FOV area The overlap should be such that the area of overlap provides the ability to view the full top to bottom height of an intru...

Page 51: ... If the PTZ Camera supports digital zoom the digital zoom should be disabled or adjusted to full zoom out Current support for zoom uses optical zoom commands o If the camera supports zoom speed settings refer to the ioimage support downloads on the ioimage website www ioimage com for tech sheet on the optimal setting o Disconnect any attached keyboards or controllers except for ioibox unit connect...

Page 52: ...s come with two terminal block connectors Each connector is for terminating wires and then plugging the connector into either the Relay Output or Alarm Inputs of the ioibox unit To Connect a Wire to the Spring Clamp Terminal Block Spring Clamp Terminal Block 1 With a small screwdriver press in and hold the orange spring clamp button next to the female outlet where the wire will be inserted 2 Inser...

Page 53: ...erent IP than what is marked on the box If this is the initial setup and the ioibox unit is using an IP other than the IP marked on the unit chances are that you network uses DHCP that has dynamically assigned a network compatible IP when the ioibox unit was initially installed This should not be a problem Note that you should contact the Network Administrator and see if there is a DHCP feature fo...

Page 54: ...he adapter cable you will need to install a bidirectional converter RS232 to RS485 and position its switches correctly such as DTE and TxOn For more information see Connecting PTZ Camera Control Lines Remote Control page 30 Check the PTZ control leads are securely connected to the terminal block connector Check the PTZ control leads are connected to the correct pins of the DB9 RS232 or RS485 wires...

Page 55: ...a proper rule for an alarm input event was defined in the unit using the HTML setup application Check that the Relay Output is properly configured in the ioibox Setup software Check the Relay Output wires are connected securely Check that the Relay Output are paired in the terminal block according to requirements and that one wire is connected to the common Check that the NO or NC match the system...

Page 56: ...visible and working If the command window shows Request timed out the ioibox unit at the IP specified is not being reached through the network or is not working To Ping a ioibox unit 1 In Microsoft Windows select Start Run The run dialog appears 2 Type cmd or command and click OK 3 In the command shell window type ping press SPACE type the IP address of the unit and press RETURN Successful ping sh...

Page 57: ... 1 TX 2 2 TX 2 3 GnD 2 4 TxD 1 5 RxD 1 6 GnD 1 7 RxD 2 8 TxD 2 RS232 DB 9 Pin Desc 2 RxD 3 TxD Channel 1 5 GnD Channel 2 RS485 option 2 Terminal Block Pin Desc A Rx B Tx RS232 option 1 DB 9 Pin Desc 2 RxD 3 TxD 5 GnD RS232 485 Pin Diagram 52 ...

Page 58: ...CP IP UDP IP HTTP SMTP DHCP DNS SNTP Video streaming RTP RTSP Alarms Commands TCP IP I O Interface Serial may use one interface per input for PTZ camera control 2x RS 232 1x RS 485 IN Alarm Input 4 x Dry Contacts OUT Relay Output 2 x Relay Output rated load 0 3A 125VAC 1A 30VDC Power Source Voltage 12VDC Power over Ethernet PoE Not Supported Power Consumption 5 5W 8W 8W Physical Dimensions Dimensi...

Page 59: ...940 383 2913 Fax 1 940 383 2967 Support Email us support ioimage com Website http www ioimage com Support Hours Monday through Friday 9 00 20 00 CST UTC GMT 6 For Worldwide ioimage Israel Help Desk Tel 972 9 954 6003 Fax 972 9 954 6004 Email support ioimage com Website http www ioimage com Hours Sunday through Thursday 8 00 20 00 Israel Time UTC GMT 2 Have the following information available Calle...

Reviews: